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  • Question

  • I have Windows XP.

    Earlier today I downloaded version 8 of Internet Explorer. Now IE will not open.

    Can anyone offer advice please?

    Sunday, October 16, 2011 4:15 PM

Answers

  • Spyware and Adware and Malware, oh my. Internet Explorer not loading for you is yet another thing that you can correctly blame on Spyware. If IE attempts to load, or acts like it does, but then nothing appears, it’s more than likely you have a Browser Help Object (BHO) that is tweaking your system. First off, you’ll need HijackThis. Second, you’ll need some HijackThis Help. Once you’ve got all that down, let’s continue.

    Start HijackThis, click Scan. Scroll down through the list and make sure that everything looks kosher. The BHO section is the one that we will be spending a little time in. Be sure that everything in that section looks perfectly alright, and that you recognize it all. (Don’t know what everything is? Look it up with WinTasks.) If you run across an entry that you are suspicious of, then remove it. You can always get it back if it’s valid.

    Keep in mind, the BHO does not necessarily have to be bad to prevent Internet Explorer from loading. Corrupted files or settings for the objects can wreak havoc with IE. Even the Yahoo! toolbar has caused IE to freak on me. If you don’t see anything that is bad, then start to remove the Browser Help Objects one by one, rebooting after each. Upon startup, attempt to open your browser. Once it finally does open, you’re done. More than likely, you’ll be able to reinstall the Helper that was in because it’ll get reinstalled with the correct files and settings.

    Specifically, I’ve had this object prevent IE from opening:
    O2 – BHO: WebBlinds – {4F92B827-1E56-4E30-A978-A17A7861A606} – C:\Program Files\Object Desktop\WebBlinds\WebBlinds.dll.
    If you find that one, then be sure to remove it.

    If even after removing all Browser Help Objects and the like does not allow IE to run, run sfc /scannow or try to do a repair install of IE.


    If you found this post helpful, please "Vote as Helpful". If it answered your question, remember to "Mark as Answer". - Gokan Ozcifci - SharePoint Infrastructure Consultant
    • Proposed as answer by Arthur Xie Thursday, October 20, 2011 8:03 AM
    • Marked as answer by Arthur Xie Thursday, November 3, 2011 3:19 AM
    Sunday, October 16, 2011 4:39 PM