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problem regarding exploited administrative rights RRS feed

  • Question

  • hello,

    i am using windows 8.1 single language &

    From few days i am facing a serious problem that i am unable to access few registry keys.so that i am also unable to install and uninstall ms office and that is showing code 1402 error,

    How can i will able to get back my complete admin rights back as earlier or how to reset em?

    Monday, May 16, 2016 7:31 PM

Answers

  • Hi Ami play,

    Based on your description, I want to confirm that have you made any changes before the issue occurred?

    I noticed the error code, it seems that there is an article relate to it, please refer to the link:

    Error 1401, 1402 or 1406 when you install an Office program or open an Office program or document:

    https://support.microsoft.com/en-us/kb/838687

    We could also try the steps below to find the lost admin rights. Please refer to the link:

    Fix: Lost Administrator Rights in Windows 10 / 8.1

    http://www.thewindowsclub.com/lost-administrative-rights-in-windows

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    How do I restore security settings to a known working state?

    https://support.microsoft.com/en-sg/kb/313222

    Best Regards,

    Tao


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Tuesday, May 17, 2016 9:43 AM