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Reoccurring Bluescreen RRS feed

  • Question

  • Hello, almost every hour I am getting a BSOD. I don't know at all how to fix them. Here are some of the Mini Dumps. Can anyone help? Thanks :)

    http://sdrv.ms/M1CugS

    Monday, June 18, 2012 7:44 PM

Answers

  • The minidump files show the problem most likely is the AiCharger.sys:

    BugCheck 9F, {3, fffffa8007d42a00, fffff80000ba2748, fffffa8005ff7a20}

    Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for AiCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : usbccgp.sys

    Try uninstalling the Asus Ai Charger software and see the blue screen errors resolve.

    • Marked as answer by Jibby777 Wednesday, June 20, 2012 5:55 PM
    Tuesday, June 19, 2012 4:31 AM

All replies

  • Oh, forgot to say, the BSOD is "DRIVER_POWER_STATE_FAILURE" caused by "ntoskrnl.exe"
    Monday, June 18, 2012 7:52 PM
  • Can you check your System Event Viewer log and see what's kicking in before the failure? Looks like a driver is corrupted

    PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog: rorymon.com Twitter: @Rorymon

    Monday, June 18, 2012 8:03 PM
  • It's saying something about WMI. Here's the error "Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."
    Monday, June 18, 2012 8:12 PM
  • Is there anything else? I would expect that there's 3 or 4 System events before it fails. I wonder what occured before hand to kick in and use WMI?

    PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog: rorymon.com Twitter: @Rorymon

    Monday, June 18, 2012 8:14 PM
  • There are 3 WMI logs in the same minute. "Windows Management Instrumentation Service started successfully" "The Windows Management Instrumentation service has detected an inconsistent system shutdown." "Windows Management Instrumentation Service subsystems initialized successfully" There are also some ESENT ones which are "Windows (3340) Windows: The database engine (6.01.7601.0000) started a new instance (0)." "Windows (3340) Windows: The database engine is initiating recovery steps." "Windows (3340) Windows: The database engine has begun replaying logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log."
    Monday, June 18, 2012 8:17 PM
  • and 3 SigninAssistant errors all reading "The description for Event ID 0 from source SignInAssistant cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."
    Monday, June 18, 2012 8:19 PM
  • Look in Device Manager. Do you have a bluetooth device  or references to some kind of virtual keyboard?

    Type Device Manager in the Search box above the Start button and press ENTER. Are there any yellow question marks in Device Manager? If yes what is the Device Error code.

    To see Hidden Devices (Non Plug and Play Drivers) you need to select View, Show Hidden Devices. It is necessary to do this every time you open Device Manager if you need to see them.

    A further complication can be Ghosted Devices –installed but not connected!

    http://www.lockergnome.com/windows/2005/04/29/display-hidden-devices-in-device-manager-xp/

    Error codes in Device Manager:
    http://technet.microsoft.com/en-us/library/cc771355(v=ws.10).aspx


    Hope this helps, Gerry

    Monday, June 18, 2012 10:09 PM
  • The minidump files show the problem most likely is the AiCharger.sys:

    BugCheck 9F, {3, fffffa8007d42a00, fffff80000ba2748, fffffa8005ff7a20}

    Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for AiCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : usbccgp.sys

    Try uninstalling the Asus Ai Charger software and see the blue screen errors resolve.

    • Marked as answer by Jibby777 Wednesday, June 20, 2012 5:55 PM
    Tuesday, June 19, 2012 4:31 AM
  • auggy, thank you VERY much!! I followed your instructions and now the Bluescreen is fixed :D
    Wednesday, June 20, 2012 5:54 PM
  • You're welcome.
    Wednesday, June 20, 2012 9:58 PM