locked
APPCRASH:svhost and BSOD errors RRS feed

  • Question

  • I have a Dell Laptop Latitude D830 w/4 gb of RAM running Vista Business SP1. I've been consistantly getting BSODs or APPCRASH errors during bootup. I've reloaded and still the errors come back. Help please!!!

     

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: svchost.exe
    Application Version: 6.0.6001.18000
    Application Timestamp: 47918b89
    Fault Module Name: StackHash_e9a4
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0000374
    Exception Offset: 000b015d
    OS Version: 6.0.6001.2.1.0.256.6
    Locale ID: 1033
    Additional Information 1: e9a4
    Additional Information 2: 0f2ca39fc84ffc035e398588aec7042d
    Additional Information 3: fc4a
    Additional Information 4: 2714211790f5adc8da5f696619366d7b

    BSOD Error

     

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.256.6
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FBE28FB0
    BCP2: 00000001
    BCP3: 81D3F1C3
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini100608-01.dmp
    C:\Users\mwiles\AppData\Local\Temp\WER-253751-0.sysdata.xml
    C:\Users\mwiles\AppData\Local\Temp\WER446E.tmp.version.txt

     

    Wednesday, October 8, 2008 1:57 PM

All replies

  •  lax608 wrote:


    Files that help describe the problem:
    C:\Windows\Minidump\Mini100608-01.dmp
    C:\Users\mwiles\AppData\Local\Temp\WER-253751-0.sysdata.xml
    C:\Users\mwiles\AppData\Local\Temp\WER446E.tmp.version.txt

     

    Pleasesend the fileto dump3roses@gmail.com
    Additionaly please do the below

    • Start -> Control Panel -> System -> Advanced system Settings ->Advanced -> Settings -> Under "Write debugging information" -> Select "Small memory dump" .
    • Enable verifier by running the below from a command prompt

           verifier /all /flags 0xffb

    • Restart the system
    • Do all your normal work. If you get lucky and a bugcheck occurs,restart the system and collect the dump file (%SystemRoot%\*.DMP)
    • Send the file to dump3roses@gmail.com
    • If you can analyze the file with help of windbg; it'll point to the actual driver causing the crash

    verifier /reset

    run from a command prompt will bring you back to your original state;i.e.disables verifier


    Monday, October 27, 2008 6:15 PM