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Microsoft Word 2007 freezes when saving RRS feed

  • Question

  • I have about 10 workstations in a law firm running Windows 7 64-bit OS and Microsoft Office 2007 installed on all.  All are performing great except for 3 of the workstations have issues when saving a document in MS Word 2007, freezes.  Office is installed locally and documents are being saved locally.  I have tried uninstalling and re-installing Office 2007 with no change.  All workstations are configured with same hardware and I am out of ideas so any help would be greatly appreciated.  Thanks
    Monday, May 16, 2011 3:20 AM

Answers

  • See the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word 2010, Word 2007, Word 2003, or Word 2002" at:
    http://support.microsoft.com/default.aspx/kb/921541?p=1
     -- Hope this helps.

    Doug Robbins - Word MVP,
    dkr[atsymbol]mvps[dot]org
    Posted via the Community Bridge

    "sag528" wrote in message news:0d2ed46c-ba1c-4107-9651-9ff97d583720@communitybridge.codeplex.com...

    I have about 10 workstations in a law firm running Windows 7 64-bit OS and Microsoft Office 2007 installed on all.  All are performing great except for 3 of the workstations have issues when saving a document in MS Word 2007, freezes.  Office is installed locally and documents are being saved locally.  I have tried uninstalling and re-installing Office 2007 with no change.  All workstations are configured with same hardware and I am out of ideas so any help would be greatly appreciated.  Thanks


    Doug Robbins - Word MVP dkr[atsymbol]mvps[dot]org
    • Marked as answer by Harry Yuan Friday, May 20, 2011 9:17 AM
    Monday, May 16, 2011 10:12 AM

All replies

  • See the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word 2010, Word 2007, Word 2003, or Word 2002" at:
    http://support.microsoft.com/default.aspx/kb/921541?p=1
     -- Hope this helps.

    Doug Robbins - Word MVP,
    dkr[atsymbol]mvps[dot]org
    Posted via the Community Bridge

    "sag528" wrote in message news:0d2ed46c-ba1c-4107-9651-9ff97d583720@communitybridge.codeplex.com...

    I have about 10 workstations in a law firm running Windows 7 64-bit OS and Microsoft Office 2007 installed on all.  All are performing great except for 3 of the workstations have issues when saving a document in MS Word 2007, freezes.  Office is installed locally and documents are being saved locally.  I have tried uninstalling and re-installing Office 2007 with no change.  All workstations are configured with same hardware and I am out of ideas so any help would be greatly appreciated.  Thanks


    Doug Robbins - Word MVP dkr[atsymbol]mvps[dot]org
    • Marked as answer by Harry Yuan Friday, May 20, 2011 9:17 AM
    Monday, May 16, 2011 10:12 AM
  • Thanks Doug, deleted the Word Data reg key and issue was resolved.  Sorry for the late response.
    Steve A. Garrett
    Saturday, May 21, 2011 3:02 AM