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updates fail to install April KB3147458 and May KB3156421 RRS feed

  • Question

  • Hi

    the latest updates fail to install. the install progresses up to a point (>90%) and then stops with a failure and revert message. 

    April 12, 2016 — KB3147458 (OS Build 10586.218)
    May 10, 2016 — KB3156421 (OS Build 10586.318)

    I am sure this has been asked elsewhere but there are no straightforward answers given and I thought only the April one would be a problem. now the may update also behaves the same way.

    what do I need to do (aside from a fresh install)?

    thank you


    • Edited by Sirrisap Sunday, May 22, 2016 5:58 PM typo
    Sunday, May 22, 2016 5:57 PM

Answers

All replies

  • What's the error message ? 

    Anything in windowsupdate.log file ? 


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by arnavsharma Monday, May 30, 2016 1:58 AM
    Monday, May 23, 2016 1:39 AM
  • thanks.

    its is a very long log. what am I supposed to search or look for?

    Monday, May 23, 2016 2:58 PM
  • Hi Sirrisap,

    Could you please share it under your OneDrive?

    Upload it first, then post the shared link here, we will help to check.

    How to read Windows Update logs in Windows 10

    https://support.microsoft.com/en-us/kb/3036646

    If you would like to check by yourself, look for the error messages.

    Have you tried the Windows Update troublehsooter?

    http://windows.microsoft.com/en-us/windows-10/windows-update-troubleshooter

    Regards


    Please mark the reply as an answer if you find it is helpful.

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    Tuesday, May 24, 2016 6:16 AM