none
IE 9 upgrade RRS feed

  • Question

  • I'm trying to upgrade to IE 9 and one computer refuses to install.  I've done all the troubleshooting steps and run the fixit's with no success.  Windows updates work fine so I don't think that's the issue.  This machine started out life with Win7 in early 2010, has SP 1 on now and is current on patches.

    Here is the error log.  Any advice would be appreciated

    Version=1
    EventType=CbsPackageServicingFailure2
    EventTime=130094136973610663
    ReportType=1
    Consent=1
    ReportIdentifier=e34f4c37-9be0-11e2-a24a-0026b97e1fb8
    Response.type=4
    Sig[0].Name=Stack Version
    Sig[0].Value=6.1.7601.17592
    Sig[1].Name=Package
    Sig[1].Value=Microsoft-Windows-InternetExplorer-Package-TopLevel
    Sig[2].Name=Version
    Sig[2].Value=9.4.8112.16421
    Sig[3].Name=Architecture
    Sig[3].Value=amd64
    Sig[4].Name=Culture
    Sig[4].Value=unknown
    Sig[5].Name=Status
    Sig[5].Value=80070002
    Sig[6].Name=Failure Source
    Sig[6].Value=Stage
    Sig[7].Name=Start State
    Sig[7].Value=Resolved
    Sig[8].Name=Target State
    Sig[8].Value=Installed
    Sig[9].Name=Client Id
    Sig[9].Value=DISM Package Manager Provider
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    FriendlyEventName=CbsPackageServicingFailure2
    ConsentKey=CbsPackageServicingFailure2
    AppName=Windows Modules Installer
    AppPath=C:\Windows\servicing\TrustedInstaller.exe

    Wednesday, April 3, 2013 11:52 AM

Answers

All replies