SCOM SSRS 2012 WEB reports not loading event ID:1309 Event code:3001

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  Hi All,

  I've got a problem with my SCOM reporting and it won't load the reports web page or report section of the SCOM console:

  I've checked the event viewer and it generates the below event:

  Event code: 3001 
  Event message: The request has been aborted. 
  Event time: 12/05/2016 08:27:01 
  Event time (UTC): 12/05/2016 07:27:01 
  Event ID: 4248994c0ac24a9ca5faf4265029f397 
  Event sequence: 93 
  Event occurrence: 14 
  Event detail code: 0 
   
  Application information: 
      Application domain: ReportServer_RSOPSMGR_0-4-131074878615440860 
      Trust level: RosettaSrv 
      Application Virtual Path: /ReportServer_RSOPSMGR 
      Application Path: D:\MSRS11.RSOPSMGR\Reporting Services\ReportServer\ 
      Machine name: GBLONVSQLSRS01 
   
  Process information: 
      Process ID: 16088 
      Process name: ReportingServicesService.exe 
      Account name: AMC-NT\SVC_OMDWR 
   
  Exception information: 
      Exception type: HttpException 
      Exception message: Request timed out. 
   
  Request information: 
      Request URL: http://gblonvsqlsrs01/ReportServer_RSOPSMGR/ReportService2005.asmx 
      Request path: /ReportServer_RSOPSMGR/ReportService2005.asmx 
      User host address: 10.0.34.40 
      User: AMC-NT\SVC_OMDWR 
      Is authenticated: True 
      Authentication Type: NTLM 
      Thread account name: AMC-NT\SVC_OMDWR 
   
  Thread information: 
      Thread ID: 28 
      Thread account name: AMC-NT\SVC_OMDWR 
      Is impersonating: False 
      Stack trace: 
   
   
  Custom event details: 
  

  
  

  I also checked the reportingserverservice log and it show the below web I try to open the web page:

  library!ReportServer_0-1!45f0!05/12/2016-12:07:03:: i INFO: Call to GetItemTypeAction(/).
  library!WindowsService_0!28a0!05/12/2016-12:07:52:: i INFO: Call to CleanBatch()
  library!WindowsService_0!28a0!05/12/2016-12:07:52:: i INFO: Cleaned 0 batch records, 0 policies, 0 sessions, 0 cache entries, 0 snapshots, 0 chunks, 0 running jobs, 0 persisted streams, 0 segments, 0 segment mappings, 0 edit sessions.
  library!WindowsService_0!28a0!05/12/2016-12:07:52:: i INFO: Call to CleanBatch() ends
  library!ReportServer_0-1!4974!05/12/2016-12:08:19:: i INFO: Call to ListChildrenAction(/, False).
  library!WindowsService_0!28a0!05/12/2016-12:17:52:: i INFO: Call to CleanBatch()
  library!WindowsService_0!28a0!05/12/2016-12:17:52:: i INFO: Cleaned 0 batch records, 0 policies, 0 sessions, 0 cache entries, 0 snapshots, 0 chunks, 0 running jobs, 0 persisted streams, 0 segments, 0 segment mappings, 0 edit sessions.
  library!WindowsService_0!28a0!05/12/2016-12:17:52:: i INFO: Call to CleanBatch() ends
  library!ReportServer_0-1!3c08!05/12/2016-12:18:33:: i INFO: Call to ListChildrenAction(/, False).
  library!WindowsService_0!4330!05/12/2016-12:27:52:: i INFO: Call to CleanBatch()
  library!WindowsService_0!4330!05/12/2016-12:27:52:: i INFO: Cleaned 0 batch records, 0 policies, 0 sessions, 0 cache entries, 0 snapshots, 0 chunks, 0 running jobs, 0 persisted streams, 0 segments, 0 segment mappings, 0 edit sessions.
  library!WindowsService_0!4330!05/12/2016-12:27:52:: i INFO: Call to CleanBatch() ends
  library!ReportServer_0-1!2f24!05/12/2016-12:28:48:: i INFO: Call to ListChildrenAction(/, False).
  library!ReportServer_0-1!4f70!05/12/2016-12:29:09:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.AuthorizationExtensionException: , Microsoft.ReportingServices.Diagnostics.Utilities.AuthorizationExtensionException: An error occurred when invoking the authorization extension. ---> System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.
  Server stack trace: 
     at System.ServiceModel.Channels.CommunicationObject.ThrowIfFaulted()
     at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
  Exception rethrown at [0]: 
     at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
     at Microsoft.EnterpriseManagement.Common.ISessionManager.Connect(Boolean useCache)
     at Microsoft.EnterpriseManagement.Reporting.Security.ManagementGroupConnection.CreateChannel(DuplexChannelFactory`1 factory)
     at Microsoft.EnterpriseManagement.Reporting.Security.ManagementGroupConnection.Connect()
     at Microsoft.EnterpriseManagement.Reporting.Security.ManagementGroupConnection.GetReportingUser(String userName)
     at Microsoft.EnterpriseManagement.Reporting.Security.GroupAuthorization.CheckAccess(String userName, Byte[] secDesc, RequiredOperation requiredOperation)
     at Microsoft.ReportingServices.Library.Security.<>c__DisplayClass1e.<CheckAccess>b__1b()
     at Microsoft.ReportingServices.Diagnostics.ExtensionBoundary.Invoke(Method m)
     --- End of inner exception stack trace ---;

  Strange thing is I have a separate SSRS instance on the same server for SCCM reports and that works with no problems.

  I've tried restarting both the reporting services and SQL server service however I still have the same issue 

  Can you please advise if you know how to resolve this issue thanks

  Thursday, May 12, 2016 12:28 PM