locked
SCOM SSRS 2012 WEB reports not loading event ID:1309 Event code:3001 RRS feed

  • Question

  • Hi All,

    I've got a problem with my SCOM reporting and it won't load the reports web page or report section of the SCOM console:

    I've checked the event viewer and it generates the below event:

    Event code: 3001 
    Event message: The request has been aborted. 
    Event time: 12/05/2016 08:27:01 
    Event time (UTC): 12/05/2016 07:27:01 
    Event ID: 4248994c0ac24a9ca5faf4265029f397 
    Event sequence: 93 
    Event occurrence: 14 
    Event detail code: 0 
     
    Application information: 
        Application domain: ReportServer_RSOPSMGR_0-4-131074878615440860 
        Trust level: RosettaSrv 
        Application Virtual Path: /ReportServer_RSOPSMGR 
        Application Path: D:\MSRS11.RSOPSMGR\Reporting Services\ReportServer\ 
        Machine name: GBLONVSQLSRS01 
     
    Process information: 
        Process ID: 16088 
        Process name: ReportingServicesService.exe 
        Account name: AMC-NT\SVC_OMDWR 
     
    Exception information: 
        Exception type: HttpException 
        Exception message: Request timed out. 
     
    Request information: 
        Request URL: http://gblonvsqlsrs01/ReportServer_RSOPSMGR/ReportService2005.asmx 
        Request path: /ReportServer_RSOPSMGR/ReportService2005.asmx 
        User host address: 10.0.34.40 
        User: AMC-NT\SVC_OMDWR 
        Is authenticated: True 
        Authentication Type: NTLM 
        Thread account name: AMC-NT\SVC_OMDWR 
     
    Thread information: 
        Thread ID: 28 
        Thread account name: AMC-NT\SVC_OMDWR 
        Is impersonating: False 
        Stack trace: 
     
     
    Custom event details: 
    

    I also checked the reportingserverservice log and it show the below web I try to open the web page:

    library!ReportServer_0-1!45f0!05/12/2016-12:07:03:: i INFO: Call to GetItemTypeAction(/).
    library!WindowsService_0!28a0!05/12/2016-12:07:52:: i INFO: Call to CleanBatch()
    library!WindowsService_0!28a0!05/12/2016-12:07:52:: i INFO: Cleaned 0 batch records, 0 policies, 0 sessions, 0 cache entries, 0 snapshots, 0 chunks, 0 running jobs, 0 persisted streams, 0 segments, 0 segment mappings, 0 edit sessions.
    library!WindowsService_0!28a0!05/12/2016-12:07:52:: i INFO: Call to CleanBatch() ends
    library!ReportServer_0-1!4974!05/12/2016-12:08:19:: i INFO: Call to ListChildrenAction(/, False).
    library!WindowsService_0!28a0!05/12/2016-12:17:52:: i INFO: Call to CleanBatch()
    library!WindowsService_0!28a0!05/12/2016-12:17:52:: i INFO: Cleaned 0 batch records, 0 policies, 0 sessions, 0 cache entries, 0 snapshots, 0 chunks, 0 running jobs, 0 persisted streams, 0 segments, 0 segment mappings, 0 edit sessions.
    library!WindowsService_0!28a0!05/12/2016-12:17:52:: i INFO: Call to CleanBatch() ends
    library!ReportServer_0-1!3c08!05/12/2016-12:18:33:: i INFO: Call to ListChildrenAction(/, False).
    library!WindowsService_0!4330!05/12/2016-12:27:52:: i INFO: Call to CleanBatch()
    library!WindowsService_0!4330!05/12/2016-12:27:52:: i INFO: Cleaned 0 batch records, 0 policies, 0 sessions, 0 cache entries, 0 snapshots, 0 chunks, 0 running jobs, 0 persisted streams, 0 segments, 0 segment mappings, 0 edit sessions.
    library!WindowsService_0!4330!05/12/2016-12:27:52:: i INFO: Call to CleanBatch() ends
    library!ReportServer_0-1!2f24!05/12/2016-12:28:48:: i INFO: Call to ListChildrenAction(/, False).
    library!ReportServer_0-1!4f70!05/12/2016-12:29:09:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.AuthorizationExtensionException: , Microsoft.ReportingServices.Diagnostics.Utilities.AuthorizationExtensionException: An error occurred when invoking the authorization extension. ---> System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.
    Server stack trace: 
       at System.ServiceModel.Channels.CommunicationObject.ThrowIfFaulted()
       at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
       at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
       at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
    Exception rethrown at [0]: 
       at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
       at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
       at Microsoft.EnterpriseManagement.Common.ISessionManager.Connect(Boolean useCache)
       at Microsoft.EnterpriseManagement.Reporting.Security.ManagementGroupConnection.CreateChannel(DuplexChannelFactory`1 factory)
       at Microsoft.EnterpriseManagement.Reporting.Security.ManagementGroupConnection.Connect()
       at Microsoft.EnterpriseManagement.Reporting.Security.ManagementGroupConnection.GetReportingUser(String userName)
       at Microsoft.EnterpriseManagement.Reporting.Security.GroupAuthorization.CheckAccess(String userName, Byte[] secDesc, RequiredOperation requiredOperation)
       at Microsoft.ReportingServices.Library.Security.<>c__DisplayClass1e.<CheckAccess>b__1b()
       at Microsoft.ReportingServices.Diagnostics.ExtensionBoundary.Invoke(Method m)
       --- End of inner exception stack trace ---;

    Strange thing is I have a separate SSRS instance on the same server for SCCM reports and that works with no problems.

    I've tried restarting both the reporting services and SQL server service however I still have the same issue 

    Can you please advise if you know how to resolve this issue thanks

    Thursday, May 12, 2016 12:28 PM

All replies

  • Hi Sir,

    >>it won't load the reports web page or report section of the SCOM console:

    Can this web site be accessed on reporting server ?

     

    In that event , it mentioned :

    "
       Authentication Type: NTLM
       
    Thread account name: AMC-NT\SVC_OMDWR
    "

    AMC-NT\SVC_OMDWR is a domain account , right ?

    Please try to open "Report Management URL" and click "details view" then click its configuration :

    Best Regards,

    Elton


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com .

    Saturday, May 14, 2016 1:43 PM
  • Hi Elton thanks for the response but the web page doesn't load via that link I get the same problem
    Monday, May 16, 2016 4:11 PM