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Cortana and Edge Browser Not working. RRS feed

  • Question

  • Since the latest round of updates starting on 11/5/15, some of our Domain accounts are having issues getting Cortana Search to work, and Edge browser to launch.

    Symptoms:

    If I click the Cortana icon - it does nothing - search box and results do not come up at all.
    If I enable the Search Box - I click on it, and it does nothing.

    Interestingly enough - if I click the Windows Start Button, and begin typing my query - the search window opens and shows my results.. Search itself is working fine.

    With edge browser - I click the icon - the splash screen loads - then the browser immediately closes.
    If I click it again, it doesn't even bring up the splash screen.

    I have read this, as well as other MS forum's "Cortana" issue threads ad-nausea - and tried literally every fix that has been suggested that I can find - and nothing resolves this issue for Me.  

    It was suggested from my other help forum topic that I come here since my PC's are part of a domain.

    I have tried Local only accounts - and they will work during the very first log on - but if I logoff and back in - the symptoms occur for those user accounts as well..  this doesn't matter if they are domain or local only accounts, or if they have Domain Admin / Local Admin or no Admin rights.  In some cases normal domain users aren't having the issues at all..  Just about all Local and Domain Admin accounts are being affected. 

    Thank You in advance for your help and suggestions.

    ~T

    Friday, November 20, 2015 6:51 PM

Answers

  • Issue was resolved :

    To resolve:

    You will need a local account with Administrative rights to the Local Machine.
    If also on a domain - you will need to have Domain Administrative Rights to the Profile Share on your Domain File server where the profile folders are stored. 

    1: Log into the local machine as an Administrative User account that is not the account having the issues.

    2: Open File Explorer and Click "view" from the File Menu to bring up the view ribbon:
    Put a check in the box for "Hidden Items"  so hidden files will show up. 

    3: Delete the User profile folder for the affected user (C:\Users\username)
    *If you get errors that there are missing files - you will need to open a command prompt, and manually go into those directories, and delete the files one by one.  Use the syntax : del *filename* this should get rid of the files that may say they "no longer exist" even though you can see them in the dir.  If you cannot delete a Directory - use the syntax rmdir *directoryname*.  Again - make sure that you have enabled viewing of hidden files. 

    4: Bring up your User Account in Active Directory , and delete the path to your roaming profile folders - save these changes. 
    5: Log in to the Domain File Server where the roaming profiles are stored.
    Find the roaming profile folder that corresponds to your User name and delete it.
    *As above on the Local Machine - you will need to ensure that "View Hidden files and folders" is enabled.

    6: Delete your Roaming profile folder - again using the same process above for files or directories that it says "no longer exist".  Once this is done, you can close your session / log off the File Server.
    7: Log back into the PC using your Domain account - at this point Cortana and Edge should be working again.

    8: Set up your local machine as you'd like it again.

    9 *Optional*  - As I don't really need a roaming profile - I have left mine disabled going forward.

    However, once you have your Machine all set up the way you like - you should be able to go back in and set up your roaming profile again in Active Directory - this should then allow the new / good profile settings to be saved again.

    So - the issue appears to be caused by profile corruption - both local and roaming in a domain setting.

    Deleting the profiles and rebuilding them from scratch seems to resolve the issues.

    Good luck everyone!




    • Marked as answer by tcarterACD Tuesday, November 24, 2015 6:25 PM
    Tuesday, November 24, 2015 6:25 PM

All replies

  • Take a look at Window 10: Start menu, Cortana, Store, and Edge don't work. There are multiple possible solutions listed and one may be able to resolve the problem that you are experiencing.

    Bruce Wooding Windows Outreach Team- IT Pro Windows for IT Pros on TechNet

    Friday, November 20, 2015 10:01 PM
  • Bruce,

    I looked through the linked thread, and attempted the suggested fixes within. 

    To avoid being directed (again) to all the basic copy/pasted replies that everyone loves to post - I will enumerate what I have done thus far, and the results thereof.

    My PC is in a Domain.

    Local ONLY User Accounts : Edge and Cortana work fine, no issues no errors, they launch and can be used.

    DOMAIN ACCOUNTS : All domain accounts that log into this PC cannot use Cortana or Edge Browser.
    Cortana doesn't appear to do anything (click in the the search box / click icon - does nothing)
    Edge launches - shows splash screen - immediately closes. 

    It does not matter what the access rights level of the Domain accounts are - Cortana / Edge fail for Normal Domain users, and Administrators ON THE DOMAIN. Local User Accounts, and Local Administrator accounts have no issues using Cortana / Edge.

    My windows 10 build is an UPGRADE from Windows 7. Today, I completely wiped my Hard Drive - Loaded Windows 7 - updated it to the most current version - then upgraded that build to Windows 10.

    I built the windows 7 as a local admin account that is not a domain account. I upgraded this build to win 10.

    Once Windows 10 was complete I logged in using my Domain account - Cortana did not work again - but Edge seems to be working now.

    If I log back in as the Local Account - Cortana Works.

    I created an Admin only account for myself, and removed all my domain admin and local admin rights to the domain and local machine - so my current domain account is no different than any other domain user account on our domain.

    Cortana still does not work.

    Tried : Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Error returned :

    PS C:\WINDOWS\system32> Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocati
    on)\AppXManifest.xml"}
    Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it
    modifies are currently in use.
    error 0x80004004: Unable to install because the following apps need to be closed
    Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI.
    NOTE: For additional information, look for [ActivityId] 4194a310-2633-0003-63ba-94413326d101 in the Event Log or use
    the command line Get-AppxLog -ActivityID 4194a310-2633-0003-63ba-94413326d101
    At line:1 char:28
    + ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
    +                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception
        + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

    So, Cortana is not "disabled", or "crashed" or "not running". In every case of mine - Cortana is in task manager and stopping / restarting it does nothing. *PS: If there were steps We were supposed to take before doing this - I have yet to see them posted in any thread where it's suggested to do this. Ie: how can we repair it if it's running?? (Nice oversight... just shows I guess that ctrl+C & ctrl+V are apparently all you're required to know to be a community contributor.)

    Per your link above - I tried all 3 of the suggestions in that thread : 

    A "Clean Boot" did not have any effect on the issues for my domain account - even with everything disabled - Cortana does not work.

    I uninstalled my Anti-Virus software - Cortana does not work.

    I ran SFC - it returns that there were no issues found - and does not fix anything.

    "Try a New user account"

    Any LOCAL ACCOUNT : Cortana works.
    Any DOMAIN ACCOUNT : Cortana doesn't work.
    Cortana does not work with a NEW domain account - if the account is on the domain Cortana doesn't work.

    This issues seems to be entirely predicated on the user accounts being Domain accounts.


    • Edited by tcarterACD Monday, November 23, 2015 10:55 PM spelling
    Monday, November 23, 2015 10:52 PM
  • More interesting things...

    I clicked on Cortana icon - hourglass flashes a couple times - then nothing.
    I check task manager - and the Cortana application is no longer there at all.
    Having figured it crashed - and that GetAPP should work now that it's not actually running - I try the command again from Windows Powershell as Admin (I tried both Windows PS and PSx86) 

    I enter the command - it takes a second or two - then just goes right back to the command entry prompt - I see no attempt to contact / repair as I did while Cortana was actually running..

    After running the GetAPP command - I start seeing this in Task manager - I had till this point NEVER seen this in task manager while troubleshooting this issue.

    @{Microsoft.Windows.Cortana_1.4.8.176_nuetral_nuetral_cw5n1h2txyewy?ms-resource://Microsoft.Windows.Cortana/resources/tiledisplayname}

    I can end task this, and it comes right back.

     
    Monday, November 23, 2015 11:23 PM
  • These are the event logs that register for Cortana..
    =================================

    Log Name:      Application
    Source:        Application Error
    Date:          11/23/2015 6:12:03 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Omitted for Security
    Description:
    Faulting application name: SearchUI.exe, version: 10.0.10240.16515, time stamp: 0x55fa5578
    Faulting module name: twinapi.appcore.dll, version: 10.0.10240.16590, time stamp: 0x563ad512
    Exception code: 0xc000027b
    Fault offset: 0x000000000006646f
    Faulting process id: 0x15cc
    Faulting application start time: 0x01d126444866fd62
    Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Faulting module path: C:\Windows\System32\twinapi.appcore.dll
    Report Id: e0a06589-5eb6-4fe2-877e-71243f860f0d
    Faulting package full name: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewy
    Faulting package-relative application ID: CortanaUI
    Event Xml:
    <Event xmlns="">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-11-23T23:12:03.000000000Z" />
        <EventRecordID>452</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Log Name:      Application
    Source:        Application Error
    Date:          11/23/2015 6:12:03 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Omitted for Security
    Description:
    Faulting application name: SearchUI.exe, version: 10.0.10240.16515, time stamp: 0x55fa5578
    Faulting module name: twinapi.appcore.dll, version: 10.0.10240.16590, time stamp: 0x563ad512
    Exception code: 0xc000027b
    Fault offset: 0x000000000006646f
    Faulting process id: 0x15cc
    Faulting application start time: 0x01d126444866fd62
    Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Faulting module path: C:\Windows\System32\twinapi.appcore.dll
    Report Id: e0a06589-5eb6-4fe2-877e-71243f860f0d
    Faulting package full name: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewy
    Faulting package-relative application ID: CortanaUI
    Event Xml:
    <Event xmlns=>
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-11-23T23:12:03.000000000Z" />
        <EventRecordID>452</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Omitted for Security</Computer>
        <Security />
      </System>
      <EventData>
        <Data>SearchUI.exe</Data>
        <Data>10.0.10240.16515</Data>
        <Data>55fa5578</Data>
        <Data>twinapi.appcore.dll</Data>
        <Data>10.0.10240.16590</Data>
        <Data>563ad512</Data>
        <Data>c000027b</Data>
        <Data>000000000006646f</Data>
        <Data>15cc</Data>
        <Data>01d126444866fd62</Data>
        <Data>C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe</Data>
        <Data>C:\Windows\System32\twinapi.appcore.dll</Data>
        <Data>e0a06589-5eb6-4fe2-877e-71243f860f0d</Data>
        <Data>Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewy</Data>
        <Data>CortanaUI</Data>
      </EventData>
    </Event>Omitted for Security</Computer>
        <Security />
      </System>
      <EventData>
        <Data>SearchUI.exe</Data>
        <Data>10.0.10240.16515</Data>
        <Data>55fa5578</Data>
        <Data>twinapi.appcore.dll</Data>
        <Data>10.0.10240.16590</Data>
        <Data>563ad512</Data>
        <Data>c000027b</Data>
        <Data>000000000006646f</Data>
        <Data>15cc</Data>
        <Data>01d126444866fd62</Data>
        <Data>C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe</Data>
        <Data>C:\Windows\System32\twinapi.appcore.dll</Data>
        <Data>e0a06589-5eb6-4fe2-877e-71243f860f0d</Data>
        <Data>Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewy</Data>
        <Data>CortanaUI</Data>
      </EventData>
    </Event>

    ===========================================

    Log Name:      Application
    Source:        Windows Error Reporting
    Date:          11/23/2015 6:12:13 PM
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      Omitted for Security
    Description:
    Fault bucket 133211204572, type 5
    Event Name: MoAppCrash
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewy
    P2: praid:CortanaUI
    P3: 10.0.10240.16515
    P4: 55fa5578
    P5: combase.dll
    P6: 10.0.10240.16384
    P7: 559f3aac
    P8: 80070005
    P9: 00000000000230e5
    P10:

    Attached files:
    Omitted for Security

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_fc97e210931eae2c5c2dd2e2bd95f927934bf747_180e67ff_14661e48

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: e0a06589-5eb6-4fe2-877e-71243f860f0d
    Report Status: 0
    Hashed bucket: 65c63e515e51edfe3e812d9749b6ab52
    Event Xml:
    <Event xmlns= 

    <System>
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-11-23T23:12:13.000000000Z" />
        <EventRecordID>453</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Omitted for Security</Computer>
        <Security />
      </System>
      <EventData>
        <Data>133211204572</Data>
        <Data>5</Data>
        <Data>MoAppCrash</Data>
        <Data>Not available</Data>
        <Data>0</Data>
        <Data>Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewy</Data>
        <Data>praid:CortanaUI</Data>
        <Data>10.0.10240.16515</Data>
        <Data>55fa5578</Data>
        <Data>combase.dll</Data>
        <Data>10.0.10240.16384</Data>
        <Data>559f3aac</Data>
        <Data>80070005</Data>
        <Data>00000000000230e5</Data>
        <Data>
        </Data>
        <Data>
    Omitted for Security</Data>
        <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_fc97e210931eae2c5c2dd2e2bd95f927934bf747_180e67ff_14661e48</Data>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>e0a06589-5eb6-4fe2-877e-71243f860f0d</Data>
        <Data>0</Data>
        <Data>65c63e515e51edfe3e812d9749b6ab52</Data>
      </EventData>
    </Event>

    ===========================================

    Log Name:      Application
    Source:        Microsoft-Windows-Immersive-Shell
    Date:          11/23/2015 6:02:44 PM
    Event ID:      5973
    Task Category: (5973)
    Level:         Error
    Keywords:     
    User: Omitted for Security
    Computer: Omitted for Security
    Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
    Event Xml:
    <Event xmlns=  <System>
        <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
        <EventID>5973</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>5973</Task>
        <Opcode>0</Opcode>
        <Keywords>0x2000000000000000</Keywords>
        <TimeCreated SystemTime="2015-11-23T23:02:44.379761200Z" />
        <EventRecordID>422</EventRecordID>
        <Correlation />
        <Execution ProcessID="5456" ThreadID="7120" />
        <Channel>Application</Channel>
        <Computer>Omitted for Security</Computer>
        <Security UserID="S-1-5-21-4160860704-725774872-220105719-7838" />
      </System>
      <EventData>
        <Data Name="AppId">Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI</Data>
        <Data Name="ErrorCode">-2147023170</Data>
      </EventData>
    </Event>

    Monday, November 23, 2015 11:35 PM
  • These were the very first errors that occurred after updating to Windows 10:

    Log Name:      Application
    Source:        Microsoft-Windows-Search
    Date:          11/23/2015 3:17:59 PM
    Event ID:      7040
    Task Category: Search service
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:   Omitted for Security 
    Description:
    The search service has detected corrupted data files in the index {id=3600}. The service will attempt to automatically correct this problem by rebuilding the index.

    Details:
     The content index catalog is corrupt.   0xc0041801 (0xc0041801)

    Event Xml:
    <Event xmlns="schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
        <EventID Qualifiers="49152">7040</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>1</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-11-23T20:17:59.000000000Z" />
        <EventRecordID>54</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>Omitted for Security</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="ExtraInfo">

    Details:
     The content index catalog is corrupt.   0xc0041801 (0xc0041801)
    </Data>
        <Data Name="CorruptionId">3600</Data>
      </EventData>
    </Event>

    ======================================================

    Log Name:      Application
    Source:        Microsoft-Windows-Search
    Date:          11/23/2015 3:17:59 PM
    Event ID:      7042
    Task Category: Search service
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:     
    Description:
    The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

    Details:
     The content index catalog is corrupt.   0xc0041801 (0xc0041801)

    Event Xml:
    <Event xmlns="schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
        <EventID Qualifiers="16384">7042</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>1</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-11-23T20:17:59.000000000Z" />
        <EventRecordID>56</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>Omitted for Security</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="ExtraInfo">

    Details:
     The content index catalog is corrupt.   0xc0041801 (0xc0041801)
    </Data>
        <Data Name="Reason">The catalog is corrupt</Data>
      </EventData>
    </Event>

    There are several other events - where it appears that Windows says the Search Index is corrupt - and it attempts to automatically rebuild the index - there are no immediate errors in the Log saying that this operation failed or could not be completed till this shows up in the log:

    taskhostw (4100) WebCacheLocal: Database 'C:\Users\username\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat': The secondary index 'PartitionIdIndex' of table 'Containers' is out of date with sorting libraries. If used in this state (i.e. not rebuilt), it may appear corrupt or get further corrupted. If there is no later event showing the index being rebuilt, then please defragment the database to rebuild the index.

    So - it appears that windows attempts to rebuild the index - but fails. Also keep in mind that SFC and attempting to manually rebuild indexing do not work to resolve the issues.


    • Edited by tcarterACD Wednesday, November 30, 2016 9:30 PM removed PC name
    Monday, November 23, 2015 11:45 PM
  • Issue was resolved :

    To resolve:

    You will need a local account with Administrative rights to the Local Machine.
    If also on a domain - you will need to have Domain Administrative Rights to the Profile Share on your Domain File server where the profile folders are stored. 

    1: Log into the local machine as an Administrative User account that is not the account having the issues.

    2: Open File Explorer and Click "view" from the File Menu to bring up the view ribbon:
    Put a check in the box for "Hidden Items"  so hidden files will show up. 

    3: Delete the User profile folder for the affected user (C:\Users\username)
    *If you get errors that there are missing files - you will need to open a command prompt, and manually go into those directories, and delete the files one by one.  Use the syntax : del *filename* this should get rid of the files that may say they "no longer exist" even though you can see them in the dir.  If you cannot delete a Directory - use the syntax rmdir *directoryname*.  Again - make sure that you have enabled viewing of hidden files. 

    4: Bring up your User Account in Active Directory , and delete the path to your roaming profile folders - save these changes. 
    5: Log in to the Domain File Server where the roaming profiles are stored.
    Find the roaming profile folder that corresponds to your User name and delete it.
    *As above on the Local Machine - you will need to ensure that "View Hidden files and folders" is enabled.

    6: Delete your Roaming profile folder - again using the same process above for files or directories that it says "no longer exist".  Once this is done, you can close your session / log off the File Server.
    7: Log back into the PC using your Domain account - at this point Cortana and Edge should be working again.

    8: Set up your local machine as you'd like it again.

    9 *Optional*  - As I don't really need a roaming profile - I have left mine disabled going forward.

    However, once you have your Machine all set up the way you like - you should be able to go back in and set up your roaming profile again in Active Directory - this should then allow the new / good profile settings to be saved again.

    So - the issue appears to be caused by profile corruption - both local and roaming in a domain setting.

    Deleting the profiles and rebuilding them from scratch seems to resolve the issues.

    Good luck everyone!




    • Marked as answer by tcarterACD Tuesday, November 24, 2015 6:25 PM
    Tuesday, November 24, 2015 6:25 PM
  • I hope it still works for you. I did exactly the same thing, tried every solution that was listed and finally wiped the hard drive, reinstalled windows, new roaming profile, etc. Everything works again but after almost one week I have installed the applications I need and now after logging out and in again, the same problem appears again! Profile currupted? Perhaps, but something I installed or used made it happen. I'm guessing Visual Studio...

    Now I need to start looking again for a solution. I don't want to reinstall everything again until I now what causes the problem to appear.

    • Proposed as answer by enterprised1 Friday, December 18, 2015 7:30 AM
    • Unproposed as answer by enterprised1 Friday, December 18, 2015 7:30 AM
    Tuesday, December 15, 2015 7:03 AM
  • Are you running RTM build of Windows 10 or the 1511 update?  If you're on the RTM build AND you use WSUS in your environment, you can unapprove the December Cumulative updates for the time being and it won't affect systems that haven't installed that update.  We've been running RTM build with roaming profiles since July, and had no problems.  Once the December update was installed, we experienced the same problem you're experiencing.  There are dozens of threads where people are having the same issue.  Unfortunately, it doesn't look like there's an actual fix yet, so preventing the update is the best solution for the time being as far as I can tell. 

    There doesn't seem to be a good solution on 1511 yet.  I've tried tcarter's solution on my test VM, and it works for a short while but the issue returns after a few logoff/logons for me.  Not sure what settings might be causing it in my case but will update this post if I find anything useful.

    Friday, December 18, 2015 7:35 AM
  • My environment at the time was mixed - I had some pre-1511 builds and some that were post 1511 - All were updated from Windows7. 

    Looking back at my suggestions - I notice I state that you can re-build the roaming profile and that should work. I'm guessing I thought it would - then like you, after a while it ended up breaking again.

    The only definitive solution I got to work was to simply not use Roaming Profiles at all.
    Which in my Env isn't a big deal - we don't really roam anyway. But it would be nice to utilize it
    as we do have "shared" PCs among agents.

    At the time I searched further - and As I understand it - apparently whatever Windows needs to write to the roaming store doesn't have proper rights - so the info never gets written, and Cortana and Edge break due to not being able to properly access and read/write to the roaming store.

    When I found an actual MS Engi reply addressing it specifically, the answer whittled down to little more than:
    "Windows 10 isn't fully supported in a domain environment ......yet" 

    So maybe some day they'll get around to it.

    It's not so much a big deal with Edge - we don't utilize it at all - and no one cares that it didn't work.. but the search function absolutely needs to not be flawed... given how MS nests the settings in 15 different places... using the search is the fastest way to get around the OS... so if it's not working - and you don't know where to look for things - you're dead in the water.
    Monday, May 23, 2016 7:16 PM