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"You are being recorded" message before all calls RRS feed

  • Question

  • All,

    Does anyone know if it is possible with Lync (with Exchange UM if needed) to have an announcement played before all Incoming (and if possible outgoing) calls to meet state regulatory requirements that the call may be recorded?  We'd like to this to played even if someone is calling a DID and would hope not to have to create an Auto Attendant for each DID.

    Wednesday, November 16, 2011 9:52 PM

Answers

  • Hi,

    You would need to do some custom code in order to acheive this functionality.

    You will find more info in the Lync DEV center : http://msdn.microsoft.com/en-us/lync/gg132942

    Johan


    - Belgian Unified Communications Community : http://www.pro-lync.be -
    • Marked as answer by Sean_Xiao Wednesday, November 23, 2011 1:25 AM
    Wednesday, November 16, 2011 10:15 PM
  • Hi,

    For inbound calls via Auto Attendat, you can put the recording there. But there's no option curretly for the DID users.

    Thamara.

    • Proposed as answer by Tom ArbuthnotMVP Thursday, November 17, 2011 8:03 AM
    • Marked as answer by Sean_Xiao Wednesday, November 23, 2011 1:25 AM
    Thursday, November 17, 2011 1:57 AM
  • Your function is can not reach at present. But I suggest you post your question to LYNC MSDN forum. Maybe some developers can help you:

    http://social.msdn.microsoft.com/Forums/en-US/category/uc


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Sean_Xiao Monday, November 21, 2011 4:41 AM
    • Marked as answer by Sean_Xiao Wednesday, November 23, 2011 1:26 AM
    Friday, November 18, 2011 6:54 AM

All replies

  • Hi,

    You would need to do some custom code in order to acheive this functionality.

    You will find more info in the Lync DEV center : http://msdn.microsoft.com/en-us/lync/gg132942

    Johan


    - Belgian Unified Communications Community : http://www.pro-lync.be -
    • Marked as answer by Sean_Xiao Wednesday, November 23, 2011 1:25 AM
    Wednesday, November 16, 2011 10:15 PM
  • Hi,

    For inbound calls via Auto Attendat, you can put the recording there. But there's no option curretly for the DID users.

    Thamara.

    • Proposed as answer by Tom ArbuthnotMVP Thursday, November 17, 2011 8:03 AM
    • Marked as answer by Sean_Xiao Wednesday, November 23, 2011 1:25 AM
    Thursday, November 17, 2011 1:57 AM
  • Your function is can not reach at present. But I suggest you post your question to LYNC MSDN forum. Maybe some developers can help you:

    http://social.msdn.microsoft.com/Forums/en-US/category/uc


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Sean_Xiao Monday, November 21, 2011 4:41 AM
    • Marked as answer by Sean_Xiao Wednesday, November 23, 2011 1:26 AM
    Friday, November 18, 2011 6:54 AM