Global Service Monitor - Attachments are not loading RRS feed

  • Question

  • Hello, All

    I managed to configure GSM and Alerts Attachments (https://technet.microsoft.com/en-us/library/jj899889(v=sc.12).aspx)

    I can download test result file and I see it in share.

    Also Share object exist for Collection servers

    but "Visual Studio Web Test Result" view is giving me this error: "The share does not seem to be configured in the Alert Attachment management pack."

    if I run task "Retrieve Previously Downloaded Test Result Contents" I get this error:

    The callback method DeliverDataToModule failed with exception "Object reference not set to an instance of an object." in the module Microsoft.SystemCenter.Cloud.OutsideInUnitModule.RetrieveVSWebTestResultFromShareProbeAction. 

    Workflow: Microsoft.SystemCenter.Omonline.OutsideIn.VSWebTest.OutsideIn.GetVSWebTestResultFilePathTask 

    Instance: test_com_ADFS [AU : Sydney] 

    Instance ID: {FA9067F7-BFB6-1ED0-3316-C727777175E0} 

    Management Group: MG-01 

    Full Exception Text: 

    System.NullReferenceException: Object reference not set to an instance of an object. 

    at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.WebTestDeserializer.ProcessResultUnit(WebTestResultUnit unit, XmlDocument doc, XmlElement elem, Boolean isRedirect) 

    at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.WebTestDeserializer.GetDocument() 

    at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.RetrieveVSWebTestResultFromShareProbeAction.GetDataItem(String path) 

    at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.RetrieveVSWebTestResultFromShareProbeAction.RetrieveVSWebTestResult(DataItemBase[] dataItems, Boolean logicalSet) 

    at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.RetrieveVSWebTestResultBaseProbeAction.OnNewDataItems(DataItemBase[] dataItems, Boolean logicalSet, DataItemAcknowledgementCallback acknowledgedCallback, Object acknowledgedState, DataItemProcessingCompleteCallback completionCallback, Object completionState) 

    at Microsoft.EnterpriseManagement.HealthService.Internal.InputPortCallbacks.InputStreamBatchedAcknowledgedCallbackHandler`1.InputPortCallbackImplementation(DataItemBase[] dataItems, Boolean isBatchLogicalSet, DataItemAcknowledgementCallback acknowledgementCallback, DataItemProcessingCompleteCallback completionCallback) 

    at Microsoft.EnterpriseManagement.HealthService.Internal.ModuleContainer`1.Microsoft.EnterpriseManagement.HealthService.Internal.IModuleContainer.DeliverDataToModule(UInt32 inputPortNumber, DataItemBase[] dataItems, Boolean isBatchLogicalSet, DataItemAcknowledgeme Error Code: -2130771918 (Unknown error (0x80ff0032)).

    Monday, June 5, 2017 11:16 AM

All replies

  • Hello,

    I would like to suggest you check Operations Manager event log, do you have event 10001 logged?

    Log Name: Operations Manager Event ID: 10001 Description: Global Service Monitor Modules: Failed step: 'Could not upload tests to xxxxx

    Diagnostic context: RequestId = 'xxxx',

    New ConfigHash = 'xxxxx', '10' tests,

    Last ConfigHash = '00000000-0000-0000-0000-000000000000'.

    Exception: 'The remote server returned an error: (403) Forbidden..

    Response Body: '{"Code":"NumTestsLocationExceeded",

    "Message":"Number of tests 4 of type 'VSWebTest' exceeds the test limit (3) for this location.

    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, June 6, 2017 2:35 AM
  • test upload to GSM works and I'm getting alerts as well.

    on top of that download of latest test results works as well but I cannot load them in "Test Result Dashboard"

    I'm getting mentioned error when I try that

    Tuesday, June 6, 2017 8:15 AM
  • Seems it boils down to tests that fail.

    but that's a case when test results are most relevant.

    Tuesday, June 6, 2017 9:20 AM