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DPM Error ID: 303 with detailed error code:Not implemented (0x80004001) while refresh client after RU 11 Windows 7 RRS feed

  • Question

  • Hi

    I encounter the following error from DPM console while refresh client after RU 11 (Windows 7), but backup and restore of data seem ok:

    Protection agent version: 4.2.1553.0
    Error: Data Protection Manager Error ID: 303
     The protection agent operation failed on abc.client.net.
    Detailed error code: Not implemented (0x80004001)
    Recommended action: Review the error details, take the appropriate action, and then retry the agent operation.

    Any advice is much appreciated. Thanks.

    Regards

     

    Wednesday, September 21, 2016 3:41 AM

All replies

  • I received this exact msg doing the exact same thing

    it worked fine on my 2012 , 2012 r2, 2008, 2008r2 servers

    just not windows 7

    Tuesday, September 27, 2016 12:37 PM
  • Hi,

    This is a known issue with UR11 DPM agent when protecting x86 machines and we are actively working on a fix.  As noted, this error should not affect protection and can be ignored for now. 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, October 5, 2016 8:12 PM
    Moderator
  • Hi Mike

    Thanks for your info. So any idea when the fix would be available?

    Regards

    Thursday, October 20, 2016 8:05 AM
  • Thanks Mike.

    Any news? I cannot add a windows 2008 x86 server to my DPM UR11. In my case since it is a server never added before, after the agent installation I get a 303 error. I cannot even protect my windows2008 server resulting a  31309 error if I try to add its resources to protected data.

    Regards 



    • Edited by V.Maglietta Thursday, December 8, 2016 8:07 PM
    Thursday, December 8, 2016 8:03 PM
  • Hi,

    This issue will be fixed in the next update release of DPM 2012 R2 that will be released in the near future, but no firm date.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Friday, December 9, 2016 4:32 PM
    Moderator
  • Hi,

    it seems like windows server 2008 Std x86 is affected as well. Yesterday I manually updated (auto update didnt work) its DPM agent from 4.2.1205.0 to 4.2.1553.0, and since the update DPM server gives the same error. 

    Protection agent version:    4.2.1205.0
    Error:    Data Protection Manager Error ID: 303
        The protection agent operation failed on merbas2.mercantile.local.
    Detailed error code:    Not implemented (0x80004001)
    Recommended action:    Review the error details, take the appropriate action, and then retry the agent operation.

    Any advice is welcome. Does DPM2016 have the same issue?

    Thanks,

    Olesia

    Tuesday, January 24, 2017 6:11 AM
  • Hi

    DPM 2012 R2 UR12 that was released today contains the fix for this issue.   This problem was not seen in DPM 2016.

    KB3209592 Update Rollup 12 for System Center 2012 R2 Data Protection Manager


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, February 8, 2017 12:40 AM
    Moderator
  • Hi

    DPM 2012 R2 UR12 that was released today contains the fix for this issue.   This problem was not seen in DPM 2016.

    KB3209592 Update Rollup 12 for System Center 2012 R2 Data Protection Manager


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Hi

    On Windows 7 x86 laptop I'm still stuck.

    We installed UR12 but the agent wont install. Gives us error Not implemented (0x80004001) and the agent in console shows Update Pending.

    Any suggestion?


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.

    Monday, February 20, 2017 2:04 PM
  • hello

    yes me too

    i upgrade DPM 2012 R2 to U12

    and now all windows 8/10 v1607 it's ok

    but all fresh install to windows 7 cannot install this version

    Microsoft System Center 2012 R2 DPM Replication Agent Setup v4.2.1589.0

    MSI (s) (B0:B0) [09:12:42:541]: Produit : Microsoft System Center 2012 R2 DPM Protection Agent - La mise à jour ‘Microsoft System Center 2012 R2 DPM Protection Agent Update - KB3209592’ n’a pas pu être installée. Code d’erreur 1603. Des informations supplémentaires sont disponibles dans le fichier journal C:\Windows\\Temp\MSDPMAgentPatchInstall.LOG.


    Thursday, April 20, 2017 10:34 AM
  • Hi,

    There is a known regression in DPM 2012 R2 UR12 that only effects Windows 7 clients.  The fix will be included in update rollup UR13 when it's released. 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Thursday, April 20, 2017 4:25 PM
    Moderator