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How do you increase logging levels in DPM 2010 to verbose RRS feed

  • Question

  • We are currently experiencing problems on our Cluster Shared Volume with the Hardware VSS writer and snapshots not closing down properly when DPM finishes the backup.

    I want to know if it is possible to increase the logging levels of DPM to a verbose level so we can troubleshoot this problem more efficiently?

    Regards

    Chris

    Tuesday, November 22, 2011 5:33 PM

Answers

  • Hi Chris,

    I heard from an MSFT that there could be some confusig logs regarding HW based VSS'es on the cluster logs. Verify first with your vendor for the VSS, I belived that HP and IBM SAN's where "affected".

    There isn't any way in the DPM GUI to enable verbose logging, and as far as I know not in powershell either. The more informational logs you have you can find in the "C:\Program Files\Microsoft DPM\DPM\Temp" catalouge.

    If you don't get any clearer answer that this the best you can do is to open a case with MS support.

    Please post information regarding your progress.


    Best Regards

    Robert Hedblom

    MVP DPM


    Check out my DPM blog @ http://robertanddpm.blogspot.com

    • Marked as answer by chris624 Tuesday, December 6, 2011 2:31 PM
    Tuesday, November 22, 2011 10:19 PM
    Moderator

All replies

  • Hi Chris,

    I heard from an MSFT that there could be some confusig logs regarding HW based VSS'es on the cluster logs. Verify first with your vendor for the VSS, I belived that HP and IBM SAN's where "affected".

    There isn't any way in the DPM GUI to enable verbose logging, and as far as I know not in powershell either. The more informational logs you have you can find in the "C:\Program Files\Microsoft DPM\DPM\Temp" catalouge.

    If you don't get any clearer answer that this the best you can do is to open a case with MS support.

    Please post information regarding your progress.


    Best Regards

    Robert Hedblom

    MVP DPM


    Check out my DPM blog @ http://robertanddpm.blogspot.com

    • Marked as answer by chris624 Tuesday, December 6, 2011 2:31 PM
    Tuesday, November 22, 2011 10:19 PM
    Moderator
  • Thanks Robert,

    I have already found the logs in C:\Program Files\Microsoft DPM\DPM\Temp but they don't shed any light on our issues.  We have a call outstanding with the HW vendor, so will see what they come back with,

    Cheers

    Chris

    Tuesday, December 6, 2011 2:32 PM