Two-factor-authentication (2FA) - does it work with external users? RRS feed

  • Question

  • My client has just switched to two-factor-authentication on Office 365 and it seem to have broke my communication with Skype for Business. Here is the scenario:

    1. my client has the Office 365 with numerous features enabled, including Office and Skype for Business as part of the package.

    2. I am on our own Windows domain, externally.

    3. Skype for Business has worked well with me and my client, but today they have activated the two-factor-authentication (2FA) and I cannot connect to meetings anymore. I am essentially locked out.

    I do use client's Office 365 and I was able set up the 2FA using my client's account, but it does *not* give me the ability to log on using my own ("external") copy of Office (again, using our own, not the client's domain).

    So, in a nutshell, unless being on client's domain, there is no way to connect anymore and have a Skype for Meeting with each other...

    Is there any way to fix this?

    Thank you!

    Tuesday, November 28, 2017 2:24 PM

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