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HELP WITH ERROR: Registration of ISATAP in DNS failed when setup DirectAccess RRS feed

  • Question

  • Hi,

    I'm deploying DirectAccess server and having issues with finalizing the Direct Access setup. I have removed the ISATAP name from the DNS global query block list and manually add dns A record with internal IP of DirectAccess server "isatap A 172.30.16.216" .I keep getting the following error after clicking "Finish" on the DirectAccess Setup page. It's failing at the "apply" wizard step at the end. 

    "Registration of ISATAP in DNS failed". 

    I log in to DirectAccess server with domain administrator rights. I get this error everytime when I try to complete the setup. Can you help to resolve this problem?

    ipconfig /all

     

    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : DA
       Primary Dns Suffix  . . . . . . . : test.com
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : test.com
    
    Ethernet adapter External:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection #2
       Physical Address. . . . . . . . . : 00-50-56-BF-00-05
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::3916:be1d:54fc:fc57%14(Preferred)
       IPv4 Address. . . . . . . . . . . : ***public1***(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       IPv4 Address. . . . . . . . . . . : ***public2***(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 192.168.3.254
       DHCPv6 IAID . . . . . . . . . . . : 318787670
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-61-8E-3C-00-50-56-BF-00-04
    
       DNS Servers . . . . . . . . . . . : ***Dns1***
                                                   ***Dns2***
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Ethernet adapter Internal:
    
       Connection-specific DNS Suffix  . : test.com
       Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
       Physical Address. . . . . . . . . : 00-50-56-BF-00-04
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::64b2:e632:659a:ad23%12(Preferred)
       IPv4 Address. . . . . . . . . . . : 172.30.16.216(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.254.0
       Default Gateway . . . . . . . . . : 172.30.16.254
       DHCPv6 IAID . . . . . . . . . . . : 251678806
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-61-8E-3C-00-50-56-BF-00-04
    
       DNS Servers . . . . . . . . . . . : 172.30.16.233
                                           172.30.16.203
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Tunnel adapter isatap.{418C6C30-0FC5-455D-97E5-999602F5AC7A}:
    
       Connection-specific DNS Suffix  . : test.com
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2002:c3b6:5206:1:0:5efe:172.30.16.216(Pre
    ferred)
       Link-local IPv6 Address . . . . . : fe80::5efe:172.30.16.216%13(Preferred)
       Default Gateway . . . . . . . . . :
       DNS Servers . . . . . . . . . . . : 172.30.16.233
                                           172.30.16.203
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter isatap.{E76421AB-57BF-4D0A-8DF0-4E4788EE1AD1}:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::200:5efe:***public1***%15(Preferred)
    
       Link-local IPv6 Address . . . . . : fe80::200:5efe:***public2***%15(Preferred)
    
       Default Gateway . . . . . . . . . :
       DNS Servers . . . . . . . . . . . : ***Dns1***
                                           ***Dns2***
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter Local Area Connection* 11:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::8000:f227:3c49:adf9%11(Preferred)
       Default Gateway . . . . . . . . . :
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter 6TO4 Adapter:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft 6to4 Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2002:c3b6:5206::c3b6:5206(Preferred)
       IPv6 Address. . . . . . . . . . . : 2002:c3b6:5207::c3b6:5207(Preferred)
       Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
       DNS Servers . . . . . . . . . . . : ***Dns1***
                                                   ***Dns2***
       NetBIOS over Tcpip. . . . . . . . : Disabled

    I read http://social.technet.microsoft.com/Forums/en/windowsserver2008r2networking/thread/aa6e91d8-6cac-4325-babd-af72c48fa77f this, but it doesn't help me

     

    Could you teach me how to fix this issue? Many thanks

     

     

     





    • Edited by DimiKo Monday, December 5, 2011 8:41 AM
    Monday, December 5, 2011 7:07 AM

Answers

  • Hallo,

    I found the solution.

    On DNS and DA servers I run   sc control iphlpsvc paramchange or net stop iphlpsvc,  net start iphlpsvc  

    Thank you everybody

    • Marked as answer by DimiKo Tuesday, December 20, 2011 8:59 AM
    Friday, December 9, 2011 6:31 AM

All replies

  • Hi,

     

    From looking at the ipconfig you have a default gateway on each interface?

    You should have only one on the external interface. and use static routes if needed on the internal network.

    Also the external interface default gateway is a private address 192.168.3.254 this is not allowed and may be causing the problem?

     

     


    Regards, rmknight
    • Edited by rm_knight Monday, December 5, 2011 11:32 AM
    Monday, December 5, 2011 11:19 AM
  • I removed one gateway from internal interface, but no changes have occured.

    I change 192.168.3.254 to external address but, no changes again. Any suggestions?

    Monday, December 5, 2011 12:05 PM
  • Monday, December 5, 2011 12:10 PM
    Moderator
  • You also appear to have DNS defined on the external interface, another problem.

    Have a look here for the correct setup:

    http://social.technet.microsoft.com/wiki/contents/articles/recommended-network-adapter-configuration-for-forefront-uag-servers.aspx

    http://blog.msedge.org.uk/2010/04/threat-management-gateway-tmg.html

    Cheers

    JJ


    Jason Jones | Forefront MVP | Silversands Ltd | My Blogs: http://blog.msedge.org.uk and http://blog.msfirewall.org.uk

    I did this configuration. But same error issue. I configuring without forefront.

    My Ipconfig /all

     

    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : DA
       Primary Dns Suffix  . . . . . . . : test.com
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : test.com
    
    Ethernet adapter Internal Network:
    
       Connection-specific DNS Suffix  . : test.com
       Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
       Physical Address. . . . . . . . . : 00-50-56-BF-00-04
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::64b2:e632:659a:ad23%12(Preferred)
       IPv4 Address. . . . . . . . . . . : 172.30.16.216(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.254.0
       Default Gateway . . . . . . . . . :
       DHCPv6 IAID . . . . . . . . . . . : 251678806
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-61-8E-3C-00-50-56-BF-00-04
    
       DNS Servers . . . . . . . . . . . : 172.30.16.233
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Ethernet adapter External Network:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection #
    2
       Physical Address. . . . . . . . . : 00-50-56-BF-00-05
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::3916:be1d:54fc:fc57%14(Preferred)
       IPv4 Address. . . . . . . . . . . : ****public address #1****(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       IPv4 Address. . . . . . . . . . . : ****public address #2****(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : ****default gateway****
       DHCPv6 IAID . . . . . . . . . . . : 318787670
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-61-8E-3C-00-50-56-BF-00-04
    
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter isatap.{E76421AB-57BF-4D0A-8DF0-4E4788EE1AD1}:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::200:5efe:****public address #1****%15(Preferred)
    
       Link-local IPv6 Address . . . . . : fe80::200:5efe:****public address #2****%15(Preferred)
    
       Default Gateway . . . . . . . . . :
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter Local Area Connection* 11:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::8000:f227:3c49:adf9%11(Preferred)
       Default Gateway . . . . . . . . . :
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter 6TO4 Adapter:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft 6to4 Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2002:c3b6:5206::c3b6:5206(Preferred)
       IPv6 Address. . . . . . . . . . . : 2002:c3b6:5207::c3b6:5207(Preferred)
       Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter isatap.test.com:
    
       Connection-specific DNS Suffix  . : test.com
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2002:c3b6:5206:1:0:5efe:172.30.16.216(Pre
    ferred)
       Link-local IPv6 Address . . . . . : fe80::5efe:172.30.16.216%17(Preferred)
       Default Gateway . . . . . . . . . :
       DNS Servers . . . . . . . . . . . : 172.30.16.233
       NetBIOS over Tcpip. . . . . . . . : Disabled

    In monitoring I see this:

     


    How can I troubleshoot ISATAP? maybe some routes or something else don't work?

    Help me please

     

     




    • Edited by DimiKo Monday, December 5, 2011 1:49 PM
    Monday, December 5, 2011 1:36 PM
  • Ah, ok - you are in the UAG DirectAccess forum, you need this one: http://social.technet.microsoft.com/Forums/en-US/winserverNIS/threads

    Cheers

    JJ


    Jason Jones | Forefront MVP | Silversands Ltd | My Blogs: http://blog.msedge.org.uk and http://blog.msfirewall.org.uk
    Friday, December 9, 2011 1:15 AM
    Moderator
  • Hallo,

    I found the solution.

    On DNS and DA servers I run   sc control iphlpsvc paramchange or net stop iphlpsvc,  net start iphlpsvc  

    Thank you everybody

    • Marked as answer by DimiKo Tuesday, December 20, 2011 8:59 AM
    Friday, December 9, 2011 6:31 AM