Error 80070005 RRS feed

  • Question

  • I follow as the instruction as below from https://social.technet.microsoft.com but error 80070005 still exist & I can not upgrade win 10. Please help.

    Step 1: Disable firewalls, antivirus or other Internet browser programs
    This issue could be caused by third party applications. Let's first try disabling or uninstalling any third party security applications you may have installed on the computer. Please be advised that this is for troubleshooting purposes only. Once we have resolved the issue, the applications should be re-enabled or re-installed immediately. If the third party security application is determined to be the cause, please contact the vendor for assistance.


    You may have a different security application not listed below that could also be causing the issue. Even the firewall might have been running for some time without any problems, new updates may create issues. Here is a list of the most common security applications:


    Symantec Norton


    Zone Alarm

    Panda Security


    Sophos Antivirus

    Comodo Firewall


    Webroot Spy Sweeper




    Once the third party security applications have been disabled or removed, please access the Windows Update web site again. If you encounter problems disabling these programs, we recommend completely uninstalling them, for troubleshooting purposes only. Before uninstalling any application, please enable your Windows Firewall and ensure that you have the CDs or files needed to re-install it.


    To protect the computer during the troubleshoot process, I suggest turning on the Windows Firewall. Here are the detailed steps to do so:


    Windows Firewall
    1. Click the Start Button, in "Start Search", type "firewall.cpl" (without quotes) then press enter. This will generate the Windows Firewall application. 
    2. In the Windows Firewall window, Click "Turn Windows Firewall on or off" from the left panel. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 
    3. Select "On (recommended)", and then click OK.


    After that, please go to retry Windows Update. If the issue persists, please use the following steps to check the permissions:


    Step 2: Reset the permissions


    1. Please download the subinacl.msi file from the following link and save the installation patch onto the Desk"border:none;font-family:'Segoe UI', 'Lucida Grande', Verdana, Arial, Helvetica, sans-serif;margin:0in 0in 0pt;outline:0px;padding-right:0px;padding-list-style-type:none;color:#2a2a2a;font-size:14px;line-height:18.0017986297607px;">2. Please go to the Desktop and double click the downloaded file.

    3. Please select the C:\Windows\System32 folder as the Destination Folder during the installation. Later we will use this tool to reset the permission settings on the current machine.

    4. Click the "Start" Button, in the "Start Search" bar, type: "notepad" (without quotes) and press Enter. 
    5. Copy the following commands and then paste them into the opened Notepad window:


    @echo off


    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=system=f


    @Echo =========================
    @Echo Finished. 
    @Echo =========================


    6. After pasting the above commands, please close the Notepad window. Choose "Save" when you are prompted to save the file. Type "reset.bat" as the file name and choose "Desktop" from the left panel as the save location.

    7. Refer to the Desktop and right click the reset.bat file, then choose "Run as administrator." 
    8. You will see a DOS-like window processing.


    NOTE: It may take several minutes, please be patient. When it is finished, you will be prompted with the message: "Finished, press any key to continue". 


    After that, please boot in clean boot to test the update issue again.





    Thursday, August 6, 2015 3:28 PM