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DPM 2012 R2 over L2TP tunnel failing consistency checks after half hour or so

    Question

  • Our offsite DPM backs up only our primary DPM server and been having this problem for a few days now

    DPM Console shows:

    Type:    Consistency check
    Status:    Failed
    Description:    The protection agent on INTERNAL DPM SERVVER was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)
        More information
    End time:    11/01/2017 12:29:55
    Start time:    11/01/2017 11:37:38
    Time elapsed:    00:52:16
    Data transferred:    1,587.52 MB
    Cluster node    -
    Source details:    T:\(FILE SERVER)
    Protection group:    File Servers
    Items scanned:    140065
    Items fixed:    433

    DPMRA Log on primary DPM Shows:

    0E5C    1774    01/11    12:29:52.904    29    radefaultsubtask.cpp(262)    [00000000018CC2F0]    62A225FF-F2C5-47B5-97FB-17C5DD02A8F9    WARNING    CRADefaultSubTask: WorkitemID to delete does not exist, {AF63CCE8-56BA-4114-A92A-ECE06AF98EBE}
    0E5C    1774    01/11    12:29:52.904    03    runtime.cpp(1392)    [00000000010CC990]    62A225FF-F2C5-47B5-97FB-17C5DD02A8F9    FATAL    Subtask failure, sending status response XML=[<?xml version="1.0"?>
    0E5C    1774    01/11    12:29:52.904    03    runtime.cpp(1392)    [00000000010CC990]    62A225FF-F2C5-47B5-97FB-17C5DD02A8F9    FATAL    <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd" StatusCode="-2137454160" Reason="Error" CommandID="RADeleteWorkItem" CommandInstanceID="a563dea6-f93b-42d3-a2d0-86e994af1fc1" GuidWorkItem="af63cce8-56ba-4114-a92a-ece06af98ebe" TETaskInstanceID="62a225ff-f2c5-47b5-97fb-17c5dd02a8f9"><ErrorInfo xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="536872913" DetailedCode="-2137454160" DetailedSource="2"><Parameter Name="AgentTargetServer" Value="INTERNAL DPM SERVER"/></ErrorInfo></Status>
    0E5C    1774    01/11    12:29:52.904    03    runtime.cpp(1392)    [00000000010CC990]    62A225FF-F2C5-47B5-97FB-17C5DD02A8F9    FATAL    ]
    0E5C    1774    01/11    12:29:52.904    29    radefaultsubtask.cpp(263)    [00000000018CC2F0]    62A225FF-F2C5-47B5-97FB-17C5DD02A8F9    WARNING    Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : (HRESULT)0x809909B0
    0E5C    1774    01/11    12:29:52.904    05    defaultsubtask.cpp(551)    [00000000018CC2F0]    62A225FF-F2C5-47B5-97FB-17C5DD02A8F9    WARNING    Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceivedSpecific(pCommand, pOvl)
    0E5C    1774    01/11    12:29:52.904    05    defaultsubtask.cpp(756)    [00000000018CC2F0]    62A225FF-F2C5-47B5-97FB-17C5DD02A8F9    WARNING    Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceived(pAgentOvl)


    Wednesday, January 11, 2017 12:48 PM

All replies

  • Hi, did you ever get this fixed? We have the same error, and no one seems to know what the cause is, or the fix.
    Monday, March 19, 2018 11:02 AM