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Lync 2010 and Exchange 2010 Management Packs on SCOM 2012 dont work RRS feed

  • Question

  • I have installed both management packs for Lync 2010 and Exchange 2010, but non of my Lync and Exchange Servers get discovered. I really don't know were to start with this. Except for a Lync and Exchange server that reside on a DMZ, all 5 other servers have a scom agent installed.

    I've also checked if, for Exchange, the "Microsoft Exchange Monitoring Correlation" service is instaled and running.

    Can someone please help me with this.

    Thursday, September 19, 2013 9:08 AM

Answers

  • Hi,

    Guidance, Tuning and Known Issues for the Exchange 2010 Management Pack for System Center Operations Manager

    http://support.microsoft.com/kb/2592561/da

     


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    • Marked as answer by mheijkant Thursday, September 19, 2013 12:15 PM
    Thursday, September 19, 2013 11:35 AM

All replies

  • Hi,

    Have you read the Exchange Server 2010 Management Pack Guide.doc and Lync Server 2010 Management Pack Guide.doc ? (Before You Import the Management Pack)

    Exchange Server 2010 Monitoring Management Pack

    http://www.microsoft.com/en-us/download/details.aspx?id=692

    Lync Server 2010 Management Pack

    http://www.microsoft.com/en-us/download/details.aspx?id=12375


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, September 19, 2013 10:09 AM
  • Yes I did. Especially the part where it says "No additional configuration should be necessary in
    most customer environments
    ".

    But seriously, I don't see any alerts, so where to start first on for instance Exchange.

    Thursday, September 19, 2013 11:04 AM
  • Hi,

    Proxy is enabled?


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, September 19, 2013 11:14 AM
  • Yes that checks out OK.

    Can I restart a rediscovery. Or see any warnings about that in some way.

    Thursday, September 19, 2013 11:27 AM
  • Hi,

    Guidance, Tuning and Known Issues for the Exchange 2010 Management Pack for System Center Operations Manager

    http://support.microsoft.com/kb/2592561/da

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by mheijkant Thursday, September 19, 2013 12:15 PM
    Thursday, September 19, 2013 11:35 AM
  • Thanks, Read this in the suggested URL.

    "Restart System Center Management Service on each agent computer after doing this and within few minutes all Exchange 2010 Server roles should get discovered and monitored as expected."

    That did the trick.

    Tried the same for Lync but maybe that takes some mor time.

    Thursday, September 19, 2013 12:15 PM
  • Ya um.. Lync 2010 you have a server or two that get discovered that will do all the discoveries for you.   However, if your discovered data is larger than I think 4 mb, which it might be, then you have to jerry rig this mp.  You will have to make a reg hack on a management server, add that mgmt server as a discovery box for lync, create a run as account that will run on that management server when doing the lync discovery, then the lync boxes will finally appear.  

    When we rolled lync 2010 in our labs, it worked rather well.  When we hit production the box that was supposed to do discovery did nothing, for days.  I did a search on the interwebs and found someone on systemcentercentral had this same problem and opened a case with msft to figure it out.  They said msft was going to publish a kb about it, but I never found one and, of course, the documentation hasn't been updated to let you know about this potential problem.  If your lync environment is large, this could be your issue.

    Good luck


    Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/ If my response was helpful, please mark it as so, if it answered your question, then please also mark it accordingly. Thank you.

    Thursday, September 19, 2013 4:11 PM