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Login Problems RRS feed

  • Question

  • I have been using a money transfer program with ICICI Bank (Money2India) to pay monthly support fee to an account in India. Now, each time I attempt to log on to their system, when I enter a password in IE, I type in the proper pw and when I click submit a string of extra characters are added to my password, and the login fails. This happens on both of my office computers and I have no idea how to resolve this. Please help.

    Wednesday, November 11, 2015 2:21 AM

All replies

  • Hi,

    to protect your confidential financial site credentials from errant browser addons or theft of confidential passwords from staff always use Inprivate mode browsing to access your banking accounts.

    Tools>InPrivate browsing

    or

    It sounds like you have turned off IE's form autocomplete options. Internet Options>Content tab, Autocomplete settings.

    Regards.

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us.

    Include with your questions the FULL address of any websites you are having problems with.


    Rob^_^

    Friday, November 13, 2015 2:34 AM