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windows firewall problem RRS feed

  • Question

  •  

    Hi,

    I have a computer (my personal laptop) that is running on vista home premium and I use a linksys WAP in my home. My windows firewall has somehow been disabled and I can't turn it back on. If I try to turn it on in the security center it says "security center can not turn on windows firewall." Then underneath in smaller print it says "turn on firewall manually" so I click that. It brings me directly to the windows firewall window and it says that the firewall is not running, and also it has a little yellow exclamation point and says that it isn't using the recommended settings to protect my computer. Off to the side it says "Update settings now", but when I click on that is says "windows firewall is not able to make the requested updates." I think that I have tried every option to try to turn it back on and It will not turn on. I am on the admistrator account and I even tried to right click and select run as admin. and it still will not turn on. How can I either fix the problem or just atleast get it to stay on??

    Thursday, September 11, 2008 4:45 PM

Answers

  • Hi

     

    The  Firewall Authorization Driver (mdsdrv.sys) is a protected windows system file. You can run the System File Checker tool and if the file is found to be corrupted, it will be replaced.

     

    Follow these steps carefully.

     

    Go to Start / All Programs / Accessories.

     

    Right click the 'Command Prompt' item and select the 'Run As Administrator' option.

    Click 'Continue' on the UAC prompt.

     

    In the command window type the following command.

     

    SFC /SCANNOW

     

    Press ENTER.

     

    This will take a few minutes to complete. Try not to use the computer while SFC is running.

     

    After the tool is finished, reboot the computer and check the Firewall options again.

     

    Let me know the results.

     


    If this post helps to resolve your issue, click the Mark as Answer or Helpful button at the top of this message.
    By marking a post as Answered, or Helpful you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Tuesday, September 16, 2008 10:14 PM
    Moderator

All replies

  • Hi

     

    Do you have any other software installed that contains a firewall? Many times, the third party firewall will disable the Windows Firewall because of compatibility issues.

     

    If not, perform the following.

     

    Go to Control Panel / Administrative Tools. Select the Services component.

     

    In Services, scroll down to 'Windows Firewall' and double click.

     

    In the Startup menu, select 'Automatic'. Click the Start Button.

     

    Try accessing the Firewall again.

     

    If this also does not work, run a complete Virus and Spyware scan with the installed anti virus software.

     

    Let us know.

     


    If this post helps to resolve your issue, click the Mark as Answer or Helpful button at the top of this message.
    By marking a post as Answered, or Helpful you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Saturday, September 13, 2008 4:27 AM
    Moderator
  • I don't have any other program that has a firewall on it. Recently I downloaded the microsoft malicious software removal tool ( don't know if that has a firewall on it). But besides that windows firewall is all that I have. So I gave what you said a try.When I went into the firewall services properties it was it was already set to start automatically but it was stopped. When I tried to start it an error came up that said " Windows could not start the service on local computer. Error 1068:The dependancy service or group failed to start." Also, I am positive that I didn't put another firewall or anything on my computer but how can I check if there is another program with some type of firewall??

     

           Thanks for all your help,
    Saturday, September 13, 2008 5:19 PM
  • user="shaggysbc"]

    I don't have any other program that has a firewall on it. Recently I downloaded the microsoft malicious software removal tool ( don't know if that has a firewall on it). But besides that windows firewall is all that I have. So I gave what you said a try.When I went into the firewall services properties it was it was already set to start automatically but it was stopped. When I tried to start it an error came up that said " Windows could not start the service on local computer. Error 1068:The dependancy service or group failed to start." Also, I am positive that I didn't put another firewall or anything on my computer but how can I check if there is another program with some type of firewall??

     

           Thanks for all your help,

     

    Hi

     

    The only type of program that might have a firewall included would be security related or a program that is specifically a firewall. Products like Norton internet security suite, McAfee security suite, AVG Suite, or something similar.

     

    If you do not have a third party firewall product, perform the following.

     

    1. Open Control Panel, select 'Classic View' in the Tasks pane on the left side.

     

    Double click the Device Manager icon.

    Click the View menu and select the 'Devices by connection' option.

    Click the View menu again and select the 'Show hidden devices' option.

     

    Scroll down to the 'Firewall Authorization Driver' item. There should be an icon in front of that item with a 'gold gear'.

    Double click that item, select the Driver tab and make sure the Startup Type is set to 'Demand'.

     

    2. In Control Panel, select Administrative Tools / Services.

     

    In Services, check the following.

     

    Double click the 'Base Filtering Engine' service.

    Make sure it is set to 'Automatic' in the Startup type.

     

    Double click the 'Windows Event Collector' service.

    Make sure it is set to 'Automatic' in the Startup type.

     

    Double click the 'Windows Event Log' service.

    Make sure it is set to 'Automatic' in the Startup type.

     

    Double click the 'Windows Firewall' service.

    Make sure it is set to 'Automatic' in the Startup type.

     

    Exit everything and reboot the computer.

     

    Check the Firewall again.

     

    Let us know the results.

     


    If this post helps to resolve your issue, click the Mark as Answer or Helpful button at the top of this message.
    By marking a post as Answered, or Helpful you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Saturday, September 13, 2008 6:55 PM
    Moderator
  • I tried all the steps and I came up with no change. I did notice that in the device manager the icon next to the "windows firewall authorization driver" does have a page with gears but there is an yellow exclaimation point in the icon. When I look at the properties under the general tab in the text box it says this "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)" and it askes if I want to check for solutions but when I click the check for solutions button nothing happens. Do I need to update that driver or is there a capatibilty issue with some of my software.I appreciate all the help in fixing this problem. It worked fine before a few weeks ago, and I even checked in my windows updater to see if there was a recent security update for the program but nothing checks out.Thanks again for all you help.
    Tuesday, September 16, 2008 7:34 PM
  • Hi

     

    The  Firewall Authorization Driver (mdsdrv.sys) is a protected windows system file. You can run the System File Checker tool and if the file is found to be corrupted, it will be replaced.

     

    Follow these steps carefully.

     

    Go to Start / All Programs / Accessories.

     

    Right click the 'Command Prompt' item and select the 'Run As Administrator' option.

    Click 'Continue' on the UAC prompt.

     

    In the command window type the following command.

     

    SFC /SCANNOW

     

    Press ENTER.

     

    This will take a few minutes to complete. Try not to use the computer while SFC is running.

     

    After the tool is finished, reboot the computer and check the Firewall options again.

     

    Let me know the results.

     


    If this post helps to resolve your issue, click the Mark as Answer or Helpful button at the top of this message.
    By marking a post as Answered, or Helpful you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Tuesday, September 16, 2008 10:14 PM
    Moderator
  • I tried running the tool but it gets to about 93% of the verification process and then says that "Windows Resource Protection could not perform the requested operation." Then it lists the command prompt again.

     

    Wednesday, September 17, 2008 10:42 PM
  • Hello sorry that took the opportunity from this fellow problem to address to you but I have much the same problem with windows firewall

    I use my home pc with vista and suddenly I saw in the bar downside the icon that my firewall is down I tried to fix it but the buttong of making it on was unabled (grey) and there was a yellow phrase on the top saying "For your security some setttings are controlled by Group Policy"

    As I told you I use my pc from my home and I have a broadband conection ADSL 24M

    I tried all the things that you recomended and on the last sfc/scannow I had the below results

    Verification 100% complete

    Windows Resource Protection found corrupt files but was Unable to fix some of them

    Details are included in the CBS.Log windir\Logs\CBS\CBS.log.

     

    Another thing that I noticed is that two files WatchNow and Directory was created when I reboot my system

     

    Please help me I dont want to format again all my system

     

    Thanks and sorry for my english I come from Greece

    Harry


     

    Sunday, October 19, 2008 8:06 AM
  • Any update on this? I have the same situation but my case I can't find the Firewall Authorization Driver under Device by Connection. Aslo I have error that can't be repaired when I did the sfc /scannow. Pls help. Thanks.

     

    Tuesday, November 18, 2008 12:55 AM
  • ok sry to bug u guys but i am having a problem with my fire wall though not the same as these 2. i am able to access my explorer browser for the internet fine but when i try to play my warcraft game on the battle net server it says i do not have connection or that i may need to connect manually and so i called blizzard thinking that it may be the battle.net system itself but they ran me through some steps to see if they could help me fix my problem and they couldnt so i was wondering if any1 here could help me i tried turning off all my firewalls to start the game to see if that was the problem but it did not work i dont know if maybe there is a firewall that im not seeing or what so any help would be appreciated

    Tuesday, November 18, 2008 4:16 AM
  • Hello Ronnie, i follwed your instructions and it resolved the problem on my PC.. thanks

    Thursday, July 30, 2009 4:37 AM
  • so i have done all this bs like 3 times now, and i still have the same problem, none of your solutions have worked or even really done anything, im pretty sure that i need a new driver for windows firewal authorization and i have no idea where to go from here cause rebooted, done cmd scans, virus scans and still nothing, tried starting and stopping all correct services within group to turn firewall back and and every attempt fails, so if theres any genius' out there id like to know where i can redownload this firewall driver or if i have to reimage my computer and reset everything or if mcaffee needs to be cockpunched, i dunno where to go now so, genius' lets here some answers please
    Thursday, October 6, 2011 11:21 PM
  • Click Start - All Programs - Accessories - Right click Command Prompt and
    choose Run As Administrator. Type (or copy the below five lines and one
    blank line underneath and right click in the command prompt window and
    choose Paste)
     
    sc start DCOMLaunch
    sc start RpcSs
    sc start BFE
    sc start mpsdrv
    sc start MpsSvc
     
    To copy the results to the clipboard right click anywhere in the command
    prompt window, choose Mark, then select your text, then right click selected
    text, and choose Copy.
     
    --
    ..
    --
    "ITdeptsucksass" wrote in message
    news:94a7770b-c79a-432a-8f70-e790cf9e2a0b...
    > so i have done all this bs like 3 times now, and i still have the same
    > problem, none of your solutions have worked or even really done anything,
    > im pretty sure that i need a new driver for windows firewal authorization
    > and i have no idea where to go from here cause rebooted, done cmd scans,
    > virus scans and still nothing, tried starting and stopping all correct
    > services within group to turn firewall back and and every attempt fails,
    > so if theres any genius' out there id like to know where i can redownload
    > this firewall driver or if i have to reimage my computer and reset
    > everything or if mcaffee needs to be cockpunched, i dunno where to go now
    > so, genius' lets here some answers please
     
     
    Friday, October 7, 2011 9:49 AM
  • After you select your text don't right click selected text - instead right
    click the title bar and choose Edit then Copy (or press enter while text is
    selected).
     
    --
    ..
    --
    "DavidMCandy" wrote in message news:2f0ba1e0-af79-41a9-8c85-a1684689f2a2...
    > Click Start - All Programs - Accessories - Right click Command Prompt and
    > choose Run As Administrator. Type (or copy the below five lines and one
    > blank line underneath and right click in the command prompt window and
    > choose Paste)
    >
    > sc start DCOMLaunch
    > sc start RpcSs
    > sc start BFE
    > sc start mpsdrv
    > sc start MpsSvc
    >
    > To copy the results to the clipboard right click anywhere in the command
    > prompt window, choose Mark, then select your text, then right click
    > selected
    > text, and choose Copy.
    >
    > --
    > ..
    > --
    > "ITdeptsucksass" wrote in message
    > news:94a7770b-c79a-432a-8f70-e790cf9e2a0b...
    >> so i have done all this bs like 3 times now, and i still have the same
    >> problem, none of your solutions have worked or even really done anything,
    >> im pretty sure that i need a new driver for windows firewal authorization
    >> and i have no idea where to go from here cause rebooted, done cmd scans,
    >> virus scans and still nothing, tried starting and stopping all correct
    >> services within group to turn firewall back and and every attempt fails,
    >> so if theres any genius' out there id like to know where i can redownload
    >> this firewall driver or if i have to reimage my computer and reset
    >> everything or if mcaffee needs to be cockpunched, i dunno where to go now
    >> so, genius' lets here some answers please
    >
    >
     
     
    Friday, October 7, 2011 9:53 AM
  • C:\Windows\system32>sc start DCOMLaunch
    [SC] StartService FAILED 1056:

    An instance of the service is already running.


    C:\Windows\system32>sc start RpcSs
    [SC] StartService FAILED 1056:

    An instance of the service is already running.


    C:\Windows\system32>sc start BFE
    [SC] StartService FAILED 1056:

    An instance of the service is already running.


    C:\Windows\system32>sc start mpsdrv
    [SC] StartService FAILED 183:

     

    Friday, October 7, 2011 10:26 PM
  • thats what i got^
    Friday, October 7, 2011 10:27 PM
  • The firewall won't start due to error 183. To see what 183 means type in a
    command prompt
     
    net helpmsg 183
     
    which replies with
     
    Cannot create a file when that file already exists.
     
    Which doesn't give any real clues.
     
    According to this person it was caused by a virus.
     
    http://answers.microsoft.com/en-us/windows/forum/windows_7-security/windows-firewall-problem-cannot-start-service/54e0aa7c-ca32-4090-b128-984e74ac62c3
    --
    ..
    --
    "ITdeptsucksass" wrote in message
    news:2d85e03d-75e7-473c-91f0-d6de507a434a...
    > C:\Windows\system32>sc start DCOMLaunch
    > [SC] StartService FAILED 1056:
    >
    > An instance of the service is already running.
    >
    >
    > C:\Windows\system32>sc start RpcSs
    > [SC] StartService FAILED 1056:
    >
    > An instance of the service is already running.
    >
    >
    > C:\Windows\system32>sc start BFE
    > [SC] StartService FAILED 1056:
    >
    > An instance of the service is already running.
    >
    >
    > C:\Windows\system32>sc start mpsdrv
    > [SC] StartService FAILED 183:
    >
    >
    >
     
     
    Sunday, October 9, 2011 8:14 AM
  • Installed Microsoft Security Essentials on a fresh install. That fixed the below issue for me on Win7 32Bit.

     

    "Windows could not start the service on local computer. Error 1068"

    Tuesday, October 18, 2011 10:13 AM
  • For others who will have this problem:

    I find sollution for similar problems on forums and that's how:

    1. Uninstall any third party firewall (in my case it was ESET SECURITY, so I must uninstall it completely because program does not allow permanent firewall disabling)

    Reason is, that any third party firewall disables windows 7 firewall.

     

    2. Download and install http://windows.microsoft.com/sl-SI/windows/products/security-essentials.

        After install it will report that firewall could not be started due unknown error.

     

    3. In services/firewall/dependencies you will find out that service

    firewall clent agent, did not start / I download and install http://www.microsoft.com/download/en/details.aspx?id=10193

     

    4. Download and install ComboFix. Be carefull reading instructions and RESPECT them.

      http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    SUGGEST YOU SAVE LINK TO FAWORITEs - you will need it for instructions to uninstall program.

     

    5. After ComboFix proces PC is automaticly reset ,

         let PC totaly finish startup proces.

         RESTART AGAIN (after first restart half of programs does not start, so do not even try.)

     

    6. Control panel, Security, Firewall, Use default options.

        Firewall starts!

        Now check if your local network is enabling printer and files sharing.

        Restart!

     

    7. For me, it all works. Home network - all PC-s shares printers and disks, Security essentials, firewall...

        After adding VNCserver into the firewall exceptions, that works too.

     

    By my opinion, reason for problems is, that Win 7 are not addapted to third party firewalls (or vice versa).

    So for now, if you do not want to gamble, use Security essentials with them.

    I did not find problems using other third party apps (Thunderbird mail, Mozilla, ACDsee, VMware...)

    • Proposed as answer by KamenTom Sunday, November 6, 2011 2:07 PM
    Sunday, November 6, 2011 2:07 PM
  • I am lacking the Firewall Authorization Driver. is there a way to replace it without reinstalling the entire OS?
    Wednesday, November 30, 2011 3:58 AM
  • Thanks Ronnie I followed your instructions and was able to fix the firewall issue...
    Tuesday, January 31, 2012 7:27 PM
  • Thank you Ronnie,

    This worked for me too.!

    Monday, April 1, 2013 11:54 AM
  • I have a similar problem..  I have a New (4 mnths old) Lenovo Laptop with Win 8 pre-installed.   Comcast is my  ISP and they provide Norton Suite.  Norton seems to be the primary firewall.  When I try to download apps like Skype I get a error saying "Unable to download because WIn Firewall not running".  I tried to suspend the Norton FW without success  I uninstalled Norton completely without success - I rate success as being allowed to turn the Win FW on and download apps.  When I try to start Win FW or Defender in the Administrator Tools window they will start and then automatically stop.  I am also unable to download Critical MS updates (error 80070BC9).  I also tried to use the "stop netuser....start net user" set of commands (i can provide the full set of commands if this is not familiar to you) and I always run these attempts as the Administrator.   

    I can download files, .exe files, etc from a net browser.   But I cannot download from a Win8 area.   What can I try next?  Maybe Win7?  ;-)

    What more info would you like?

    Thx,

    Larry

    Thursday, August 8, 2013 12:28 PM
  • Earlier i could not turned on my firewall settings.the error it was showing was "windows could not start windows firewall service on local computer error 1068" now my problem is solved ...:)

    Wednesday, March 12, 2014 8:42 PM