locked
Exchange 2003 : Default Blocking Message RRS feed

  • Question

  • Hi All,

    One of our customers is getting a error message when trying to send email to a specified recipient.

    Here's the error message :

    There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.

                <servername.domain.com #5.5.0 smtp;552 Default Blocking Message>

    I guess the problem is with the recipient's email server, but I'd like to know the reason?

    Any Q?

    Thanks!

    Monday, June 21, 2010 12:29 PM

Answers

  • On Mon, 21 Jun 2010 12:29:15 +0000, JohnnyNeckU wrote:
     
    >
    >
    >Hi All,
    >
    >One of our customers is getting a error message when trying to send email to a specified recipient.
    >
    >Here's the error message :
    >
    >There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
    >
    > <servername.domain.com #5.5.0 smtp;552 Default Blocking Message>
    >
    >I guess the problem is with the recipient's email server, but I'd like to know the reason?
     
    With such a non-descriptive error text to work with you'd have to
    contact the admin of the other domain and ask them what they meant.
     
    It looks to me as if they have some anti-spam software (or an
    appliance) for which they haven't provided their own descriptive text.
    552 is just a generic status code.
     
    RFC2821 defines that code as:
    552 Requested mail action aborted: exceeded storage allocation
     
    But who knows what the other machine *really* means?!
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Proposed as answer by emma.yoyo Wednesday, June 23, 2010 3:27 AM
    • Marked as answer by emma.yoyo Monday, June 28, 2010 1:56 AM
    Tuesday, June 22, 2010 2:38 AM

All replies

  • Hi,

    Please make sure:

      you have a ptr record which is pointing to the correct A-record
      your IP list is not blacklisted

     

    Regards.

     

    Shafaquat Ali.


    M.C.I.T.P Exchange 2007 M.C.I.T.P Windows Server 2008 M.C.T.S OCS Server 2007 R2
    Monday, June 21, 2010 1:24 PM
  • Checked!

    Everything is fine!

    Monday, June 21, 2010 1:30 PM
  • Hi John,

     This might caused by one of the following.

     Mail box size limit exceeded the default

     Mail Size Exceeded the default

     Some of your global transport limits are exceeded.

    Try to check those .. you may be able to fix it.

    Ref to:

    Understanding Email Error Messages http://www.penpublishing.com/Support/EmailErrors/UnderstandingEmailErrors/default.aspx

    All the Best :)

     


    Sathish Kumar Elango | MCSE 2003 & MCSA Messaging | http://msexchangehelp.wordpress.com
    Monday, June 21, 2010 1:36 PM
  • On Mon, 21 Jun 2010 12:29:15 +0000, JohnnyNeckU wrote:
     
    >
    >
    >Hi All,
    >
    >One of our customers is getting a error message when trying to send email to a specified recipient.
    >
    >Here's the error message :
    >
    >There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
    >
    > <servername.domain.com #5.5.0 smtp;552 Default Blocking Message>
    >
    >I guess the problem is with the recipient's email server, but I'd like to know the reason?
     
    With such a non-descriptive error text to work with you'd have to
    contact the admin of the other domain and ask them what they meant.
     
    It looks to me as if they have some anti-spam software (or an
    appliance) for which they haven't provided their own descriptive text.
    552 is just a generic status code.
     
    RFC2821 defines that code as:
    552 Requested mail action aborted: exceeded storage allocation
     
    But who knows what the other machine *really* means?!
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Proposed as answer by emma.yoyo Wednesday, June 23, 2010 3:27 AM
    • Marked as answer by emma.yoyo Monday, June 28, 2010 1:56 AM
    Tuesday, June 22, 2010 2:38 AM
  • Hi Johnny,

    How about your question? Any updates?


    Frank Wang
    Friday, June 25, 2010 2:33 AM