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blue error in win 7 pro RRS feed

  • Question

  • we are facing more problem with suddenly blue screen errors
    Tuesday, January 24, 2012 11:32 AM

Answers

  • Hello,

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidump). Once done, post a link here.

    If you want to debug dump files by yourself, refer to that: http://support.microsoft.com/kb/315263

    You can also contact Microsoft CSS for assistance.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.  

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    • Marked as answer by Juke Chou Friday, February 3, 2012 6:03 AM
    Tuesday, January 24, 2012 8:42 PM

All replies

  • can you please upload the dump file from c:\windows\minidump folder so we can analyze this file and help you furthur
    Tuesday, January 24, 2012 2:27 PM
  • possible for you to check if you are still able to roll back to the earlier version via safe mode ?
    Guowen Su
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    Tuesday, January 24, 2012 2:40 PM
  • Here's a starting point for blue screen troubleshooting,
     
     
    If you would like help, please upload the minidumps (typically in
    c:\windows\minidump) to skydrive and post a link,
     
     

    -- Mike Burr
    Interesting Reading on Technology and Finance
    Tuesday, January 24, 2012 2:54 PM
  • Hello,

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidump). Once done, post a link here.

    If you want to debug dump files by yourself, refer to that: http://support.microsoft.com/kb/315263

    You can also contact Microsoft CSS for assistance.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.  

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Juke Chou Friday, February 3, 2012 6:03 AM
    Tuesday, January 24, 2012 8:42 PM