Outlook won't recieve new emails when synchronizing inbox to server RRS feed

  • Question

  • Hi,

    I have an inbox with about 15000 emails I want to sync with my 365 server in the clouds. The sync takes forever, and I guess it will take som days.

    The problem is that I don't recieve any new emails. To get new emails I have to turn of "buffered exchange mode"

    How can set up Outlook to both receive new emails and synchronize the inbox at the same time?


    Monday, March 2, 2015 11:31 AM


  • Hi,

    I've seen some similar issues that the user can't receive new emails until all emails are syced to the server.

    In such scenario, we can do quite few. The only suggestion I can provide now is to wait until the sync is complete, then you should be able to receive the new emails. During the sync period if you need to check the Inbox, logon OWA or switch to Online Mode.


    Melon Chen
    TechNet Community Support

    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

    Tuesday, March 3, 2015 6:56 AM