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RICOH MP C6503 User code printing RRS feed

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    I used Packager NX to modify the RICOH MP C6503 PCL 6 to prompt user to enter a user code before the printer can print their job. I noticed that Edge sends the job to the printer but it is not able to translate the code to the printer and therefore, cancelling the print job. This is behavior is also true for MS photo editor. Does Microsoft have any workaround for this issue. 
    • Edited by ferdisword Tuesday, July 16, 2019 6:17 PM
    Tuesday, July 16, 2019 6:16 PM

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    Hi,

    Please make sure your Windows 10 is up to date.

    Also, have you tried other browsers such as chrome?

    Best Regards,

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Sunday, July 21, 2019 6:41 PM
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    Hi,
    Was your issue solved?
    If yes, would you like to share your solution in order that other community members could find the helpful reply quickly.
    If no, please reply and tell us the current situation in order to provide further help.
    Best Regards,

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, August 9, 2019 3:58 PM