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  • Question

  • source HMS,SUMMART..STOPPED RESPONDING AND WAS CLOSED,DATE 24/09/2011 6.10 PM.Aproblem caused thisprogram tostop iteracting with windows.,faultig application path:c:\program files\clinic plus\clinic plus.exe   ,problem signature    ,problem event name:apphang81,application name;CLINIC PLUS   ,APPLICATION VERSION:1.0.0.0   ,HANG SIGNAYURE:340e  ,hang type;0  ,osversion:6.1.7601,2.1.0.768.2locale id:1033  ,bucket id:2346753241. iam using windows 7 home basic on architecture  x86, 32 bit

     help sought please.

    Tuesday, September 27, 2011 6:20 AM

Answers

  • The problematic application is Clinic Plus. The issue can be caused by confliction from other software programs. You may troubleshoot in Clean Boot Mode.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135

    If the issue persists in Clean Boot Mode, I suspect that the program is not compatible with Windows 7. Please manually launch the program with Administrator privilege, also run in Windows XP compatible mode. If it does not work, contact the publisher of the application for more information.

    If you do not use this program, consider to uninstall it.

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Monday, October 10, 2011 5:38 AM
    Thursday, September 29, 2011 7:52 AM