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Delay in Notificatins of Missed Conversation in Lync 2010 RRS feed

  • Question

  • Experiencing delay in Notificatins of Missed Conversation in Lync 2010 . 
    Wednesday, May 28, 2014 5:21 AM

Answers

  • Is this happening for a single user or multiple users ? I would suspect an EWS integration error on the client .. Can you confirm that is this an issue with a single user or multiple users ?

    Prajwal Desai, http://prajwaldesai.com

    • Proposed as answer by Eason Huang Monday, June 2, 2014 8:21 AM
    • Marked as answer by Eason Huang Monday, June 9, 2014 2:43 AM
    Wednesday, May 28, 2014 5:39 AM
  • Hi,

    Agree with Prajwal and Tohamey.

    Please check EWS configuration with the following path:

    Press Ctrl and right click Lync icon in the taskbar, open configuration information. On the open page check if EWS status and MAPI status are OK.

    If EWS and MAPI status are OK, there should no issue integrated with Outlook.

    I check my environment and I find usually if the IM not received, there may be a three-minute delay for syncing the missed conversation.

    Best Regards,

    Eason Huang


    Eason Huang
    TechNet Community Support

    • Marked as answer by Eason Huang Monday, June 9, 2014 2:43 AM
    Monday, June 2, 2014 8:30 AM

All replies

  • Is this happening for a single user or multiple users ? I would suspect an EWS integration error on the client .. Can you confirm that is this an issue with a single user or multiple users ?

    Prajwal Desai, http://prajwaldesai.com

    • Proposed as answer by Eason Huang Monday, June 2, 2014 8:21 AM
    • Marked as answer by Eason Huang Monday, June 9, 2014 2:43 AM
    Wednesday, May 28, 2014 5:39 AM
  • Hi,

    how much delay we are talking about here?

    missed conversation will not be instantly logged, it takes small time to synch with your outlook


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    Mostafa Eltohamy

    Blog: http://Lyncdude.com  Twitter:   LinkedIn:   XING:

    • Proposed as answer by Eason Huang Monday, June 2, 2014 8:22 AM
    Wednesday, May 28, 2014 7:01 AM
  • Hi,

    Agree with Prajwal and Tohamey.

    Please check EWS configuration with the following path:

    Press Ctrl and right click Lync icon in the taskbar, open configuration information. On the open page check if EWS status and MAPI status are OK.

    If EWS and MAPI status are OK, there should no issue integrated with Outlook.

    I check my environment and I find usually if the IM not received, there may be a three-minute delay for syncing the missed conversation.

    Best Regards,

    Eason Huang


    Eason Huang
    TechNet Community Support

    • Marked as answer by Eason Huang Monday, June 9, 2014 2:43 AM
    Monday, June 2, 2014 8:30 AM