I read the site on "how to move ..." and here is my dilemma. The client for whom I moved Outlook keeps all her email on both the server and the local instance of Outlook. That is she has the check box checked to leave email on the server after
it is downloaded not delete it - so it exists in both places.
I installed outlook on the new maching and imported her old pst. This recreated her folder structure and imported all her old mail. I did this first because she wants all her folders intact. By importing before connecting to the server I can preserve her
folder structure. She does not want to start over creating folders and moving mail. By the way, she moves mail manually she does not use rules.
Anyway, after I imported her old pst I created her account and connected to the server thinking that Outlook would "know" which mail was downloaded and only download new mail - that is - mail recevied since I moved Outlook to the new machine. Alas,
not so, it downloaded all her mail again from the server and put it all into her inbox. So she had folders and inbox with duplicates.
The assumption I made was that the flag that tells Outlook that a mail item has already been downloaded was in the pst file somewhere and so once the old pst was imported Outlook would only download new email not old email. This was not the case. It downloaded
all her email as if she were connecting to the server for the first time ever.
Where is the "token" kept? I should be able to install Outlook and import her pst and then connect to her email provider and not get all her email downloaded but only the new email. This person has 19000 emails so this is no small issue for her.
She refuses to configure her email in any other way so I want to find a way to make it work.
Installing Outlook on a new computer - moving .pst
