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  • Question

  • I have been having REAL PROBLEMS with the "reply" e-mails I want to send. I notice that when I am typing the text is NOT BEING SAVED and I supposed it does not go to "save to draft". I am very annoyed by this. It's the first time it happens. Please help me solve this situation. Thanks
    Tuesday, September 5, 2017 6:31 PM

All replies

  • Hi,

    From the description, you mean that the draft folder is not correctly saving the latest draft version, am I correct?

    Which version of Outlook are you using? Please first make sure you have installed all available updates for your Outlook program.

    Does this issue happen to all draft emails or just a certain one?

    What if we try starting Outlook in safe mode? Will this issue continues in this situation? To start Outlook in safe mode, close Outlook first. Press Win key + R to open the Run command, type outlook /safe and press Enter.


    Steve Fan

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    • Edited by Steve Fan Tuesday, September 12, 2017 9:40 AM typo
    • Proposed as answer by Steve Fan Tuesday, September 12, 2017 9:40 AM
    Wednesday, September 6, 2017 3:30 AM