locked
NDRs received for an email account that doesnt exist (not the user the email was sent to) RRS feed

  • Question

  • I have an interesting user.  It is only affecting one user at the moment.   If you send a meeting request, the user gets it just fine.  The problem is the organizer gets a NDR back error 5.1.1.  The user referenced in the NDR is not the same user the meeting was sent too and does not exist in Active Directory.  We are currently running exchange 2003.  We do not see the same issue if it is just a regular email sent to the user however.
    Wednesday, October 26, 2011 9:17 PM

Answers

  • Any rules, maybe clean them out, check for hidden rules

    New profile

    Probably may end up creating a new mailbox for the user if it;s quicker?


    Sukh
    • Proposed as answer by emma.yoyo Wednesday, November 2, 2011 1:40 AM
    • Marked as answer by emma.yoyo Thursday, November 3, 2011 1:35 AM
    Thursday, October 27, 2011 8:57 PM
  • Used adsiedit and drilled down to the user.  Under the user's properties checked public Delegates and the non existent user was not listed there. 

    Hi Malichite,

    Any updates?

    Please follow the below KB to check the delegate again.

    Accepting or denying a meeting request causes a "5.1.1" non-delivery report in Exchange Server

    http://support.microsoft.com/kb/312433

    Frank Wang

    Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

     

    • Proposed as answer by emma.yoyo Wednesday, November 2, 2011 1:40 AM
    • Marked as answer by emma.yoyo Thursday, November 3, 2011 1:35 AM
    Friday, October 28, 2011 8:39 AM

All replies

  • On Wed, 26 Oct 2011 21:17:36 +0000, Malichite wrote:
     
    >I have an interesting user. It is only affecting one user at the moment. If you send a meeting request, the user gets it just fine. The problem is the organizer gets a NDR back error 5.1.1. The user referenced in the NDR is not the same user the meeting was sent too and does not exist in Active Directory. We are currently running exchange 2003. We do not see the same issue if it is just a regular email sent to the user however.
     
    Did the invitee ever have a delegate on their mailbox? Check the
    mailbox and remove the departed user as a delegate.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Thursday, October 27, 2011 12:42 AM
  • used adsiedit and drilled down to the user.  Under the user's properties checked public Delegates and the non existent user was not listed there. 

     

    Also ran the following command and searched for the offending user and could not find the account listed as a delegate.

     

    c:\>ldifde -f C:\delegates.txt -d "ou=users,dc=domain,dc=com" -l name,publicDelegates,publicDelegatesBL -r "(|(publicDelegates=*)(publicDelegatesBL=*))"


    • Edited by Malichite Thursday, October 27, 2011 3:17 PM
    Thursday, October 27, 2011 3:06 PM
  • Any rules, maybe clean them out, check for hidden rules

    New profile

    Probably may end up creating a new mailbox for the user if it;s quicker?


    Sukh
    • Proposed as answer by emma.yoyo Wednesday, November 2, 2011 1:40 AM
    • Marked as answer by emma.yoyo Thursday, November 3, 2011 1:35 AM
    Thursday, October 27, 2011 8:57 PM
  • Used adsiedit and drilled down to the user.  Under the user's properties checked public Delegates and the non existent user was not listed there. 

    Hi Malichite,

    Any updates?

    Please follow the below KB to check the delegate again.

    Accepting or denying a meeting request causes a "5.1.1" non-delivery report in Exchange Server

    http://support.microsoft.com/kb/312433

    Frank Wang

    Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

     

    • Proposed as answer by emma.yoyo Wednesday, November 2, 2011 1:40 AM
    • Marked as answer by emma.yoyo Thursday, November 3, 2011 1:35 AM
    Friday, October 28, 2011 8:39 AM
  • Hi Malichite,

    Any updates?

    Frank Wang

    Monday, October 31, 2011 1:36 AM
  • Hi Malichite,

    Any updates?

    Frank Wang

     

    Tuesday, November 1, 2011 2:01 AM