Error Code 80073712


  • I have been getting this error code (80073712) when I run a windows update/install on security updates KB2686831 (MS .NET F-work 3.5.1) and KB27311847 (Security Update for x64 based systems). The exact error message is:

    Failed: 2 updates

    Error(s) found:

    Code 80073712  Windows Update encountered and unknown error.

    Anyone else having this issue and have a solution?


    Monday, August 20, 2012 4:29 PM


All replies

  • Hi,

    Based on my research, please follow the steps in Windows Update error 80073712.

    Hope this helps.

    Jeremy Wu

    TechNet Community Support

    Wednesday, August 22, 2012 3:10 AM
  • This DOES NOT Work at all. I have been dealing with this issue for a while now. See below

    <message xmlns="">The following
    issues are preventing Windows from upgrading. Cancel the upgrade, complete each
    task, and then restart the upgrade to continue.

      • <complianceissuepri1 xmlns="">Your current version of Windows is more recent
        than the version you are trying to upgrade to. Windows cannot complete the
        upgrade. </complianceissuepri1>

    <message xmlns="">Upgrading
    Windows will affect the following devices and/or programs:

      <message4 xmlns="">These programs
      might not work properly after the upgrade. We recommend uninstalling these
      programs before upgrading. Cancel the upgrade, open Control Panel, and search
      for "uninstall a program". (Note: Programs marked as * can be safely reinstalled
      after the upgrade.) </message4>
    Sunday, December 22, 2013 1:17 AM