Hi, I've got an SBS 2011 server where exchange active sync is not working.
If I run the "fix my network" option in the SBS Console then it says that "Exchange SMTP connectors are invalid" and when I try to fix it, it says "The server cannot connect the SMTP connectors. Ensure that Exchange is running, and
then try again."
If I go to EMC>Server Config>Client Access and then click on the Exchange Activesync tab it's empty.
If I go to IIS then under default website there is a virtual directory called Microsoft-Server-ActiveSync.
If I run exchange connectivity tester I get the result below...
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
An error message was returned from the Autodiscover service
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Message>No external URL is available to access this mailbox with Exchange ActiveSync. Your Exchange server configuration needs to be adjusted to allow access.</Message>
In IIS Manager, please check whether there Virtual Directory exists for the application "Microsoft-Server-ActiveSync" or not? And follow the article to check the ActiveSync setting whether
View or Configure Exchange ActiveSync Virtual Directory Properties
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