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  • Question

  • What is the best was to run a recovery for XP Pro is a faulty driver is installed or if you get a blue screen after a SP3 install
    Wednesday, January 19, 2011 12:02 PM

All replies

  • Please answer all of the following diagnostic questions by number in your very next reply (no need to quote this post):

    1. What anti-virus application or security suite is installed and is your subscription current?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?

    2. Has a(nother) Norton application or a McAfee application ever been installed on this computer?

    3. Did a Norton free-trial or a McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

    4. Why wasn't SP3 installed years ago?


    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
    Wednesday, January 19, 2011 2:06 PM