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tracking emails sent by application RRS feed

  • Question

  • Hi,

    I have an user who has an application confirmation via email. She wants see the emails that were sent using the application in her outlook. Is it possible? If so how?

     

    Thanks,

    Sridhar

    Monday, May 16, 2011 11:32 AM

Answers

  • Hi,

    Without the recipients’ respond, the sender can’t know the email has been sent to the recipients. But when sending emails, the sender can insert a read recipient (Options->select ‘Request a Read Recipient’). After the recipients agree to send a read recipient, the sender will get the confirmation. Usually, the important emails will use this method.

    Hope this helps.

    Thanks


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sophia Xu Monday, May 23, 2011 2:10 AM
    Tuesday, May 17, 2011 12:44 PM

All replies

  • From my understanding no.  She cant use Outlook to see where the application has sent the emails. The email is sent to her, I suppose she want to know where else the email has gone.  She can't do this.

    Sukh

    Monday, May 16, 2011 12:32 PM
  • On Mon, 16 May 2011 11:32:34 +0000, chvgms wrote:
     
    >I have an user who has an application confirmation via email. She wants see the emails that were sent using the application in her outlook. Is it possible? If so how?
     
    Shouldn't the application be keeping track of this sort of thing? If
    not, then the application should be Bcc the person asking for the
    information.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Monday, May 16, 2011 6:30 PM
  • Hi,

    Without the recipients’ respond, the sender can’t know the email has been sent to the recipients. But when sending emails, the sender can insert a read recipient (Options->select ‘Request a Read Recipient’). After the recipients agree to send a read recipient, the sender will get the confirmation. Usually, the important emails will use this method.

    Hope this helps.

    Thanks


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sophia Xu Monday, May 23, 2011 2:10 AM
    Tuesday, May 17, 2011 12:44 PM