Store driver error 554 5 6 0 - failed to process message due to a permanent exception. RRS feed

  • Question

  • #554 5.6.0 STOREDRV.Deliver.Exception:PropertyErrorException; Failed to process message due to a permanent exception ##

    Can anyone provide further info on this error? The sender received a bounceback after trying to send a message containing email attachments and a PDF. The email attachments had a word document within them.

    We are using Exchange 2007 SP3 and Windows Server 2008R2 and Office 2010/Windows 8.

    All advice is greatly appreciated!

    Thursday, September 18, 2014 11:58 AM


  • Hi asks2012,

    Is there the same issue when sending a message via OWA?

    Base on my search, some 3rd party add-ins in outlook may cause this issue.

    I recommend you refer to the following article to manage add-ins:


    Best regards,



    Niko Cheng
    TechNet Community Support

    • Marked as answer by Niko.Cheng Thursday, October 9, 2014 7:03 AM
    Friday, September 19, 2014 8:31 AM

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