Asked by:
Many Clients Not yet report

Question
-
Hi
I have a WSUS server 2012 R2: 6.3.9600.18838, I've done a .bat to make the clients to connect to my server, after the .bat, the client contact the server, but it don't report, the .bat I've done with many links in the web:
@echo on
net stop wuauserv
net stop bits
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIdValidation /f
REG ADD "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU" /v NoAutoUpdate /d 0 /f /t REG_DWORD
rd /s /q "C:\WINDOWS\SoftwareDistribution"
ren c:\windows\WindowsUpdate.log c:\windows\WindowsUpdate.old
net start bits
net start wuauserv
wuauclt /a /resetauthorization /detectnow
WUAUCLT /r /reportnowWell, the rename for WindowsUpdate.log does not work...
I'm worried because I don't know what is wrong, in the WSUS console, appear the machine but with "Last Status Report" like "Not yet report".
This is the "WindowsUpdate.log" after running the .bat:2018-07-08 12:00:52:550 564 a28 AU ########### AU: Uninitializing Automatic Updates ###########
2018-07-08 12:00:54:235 564 a28 Service *********
2018-07-08 12:00:54:235 564 a28 Service ** END ** Service: Service exit [Exit code = 0x240001]
2018-07-08 12:00:54:235 564 a28 Service *************
2018-07-08 12:01:00:257 564 1018 Misc =========== Logging initialized (build: 7.6.7601.24085, tz: -0500) ===========
2018-07-08 12:01:00:257 564 1018 Misc = Process: C:\Windows\system32\svchost.exe
2018-07-08 12:01:00:257 564 1018 Misc = Module: c:\windows\system32\wuaueng.dll
2018-07-08 12:01:00:257 564 1018 Service *************
2018-07-08 12:01:00:257 564 1018 Service ** START ** Service: Service startup
2018-07-08 12:01:00:257 564 1018 Service *********
2018-07-08 12:01:00:257 564 1018 Agent * WU client version 7.6.7601.24085
2018-07-08 12:01:00:257 564 1018 Agent * Base directory: C:\Windows\SoftwareDistribution
2018-07-08 12:01:00:257 564 1018 Agent * Access type: No proxy
2018-07-08 12:01:00:257 564 1018 Agent * Network state: Connected
2018-07-08 12:01:01:926 564 1018 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2018-07-08 12:01:01:941 564 1018 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2018-07-08 12:01:01:988 564 1018 Agent WARNING: Failed to read the service id for re-registration 0x80070002
2018-07-08 12:01:01:988 564 1018 Agent WARNING: Missing service entry in the backup data store; cleaning up
2018-07-08 12:01:02:409 564 113c Report CWERReporter::Init succeeded
2018-07-08 12:01:02:409 564 113c Agent *********** Agent: Initializing Windows Update Agent ***********
2018-07-08 12:01:02:409 564 113c Agent * Prerequisite roots succeeded.
2018-07-08 12:01:02:409 564 113c Agent *********** Agent: Initializing global settings cache ***********
2018-07-08 12:01:02:409 564 113c Agent * WSUS server: http://VMMXWSUSM.asl.local:8530
2018-07-08 12:01:02:409 564 113c Agent * WSUS status server: http://VMMXWSUSM.asl.local:8530
2018-07-08 12:01:02:409 564 113c Agent * Target group: Va
2018-07-08 12:01:02:409 564 113c Agent * Windows Update access disabled: No
2018-07-08 12:01:02:409 564 113c DnldMgr Download manager restoring 0 downloads
2018-07-08 12:01:02:409 564 1018 Agent Created new random SusClientId c79f58cf-ecfe-4b4f-85ad-ba8244042d5a. Old Id: none.
2018-07-08 12:01:02:409 564 1018 Report *********** Report: Initializing static reporting data ***********
2018-07-08 12:01:02:409 564 1018 Report * OS Version = 6.1.7601.1.0.65792
2018-07-08 12:01:02:409 564 1018 Report * OS Product Type = 0x00000030
2018-07-08 12:01:02:534 564 1018 Report * Computer Brand = VMware, Inc.
2018-07-08 12:01:02:534 564 1018 Report * Computer Model = VMware Virtual Platform
2018-07-08 12:01:02:550 564 1018 Report * Bios Revision = 6.00
2018-07-08 12:01:02:550 564 1018 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2018-07-08 12:01:02:550 564 1018 Report * Bios Release Date = 2014-04-14T00:00:00
2018-07-08 12:01:02:550 564 1018 Report * Locale ID = 1033
2018-07-08 12:01:46:995 564 1018 AU ########### AU: Initializing Automatic Updates ###########
2018-07-08 12:01:46:995 564 1018 AU # WSUS server: http://VMMXWSUSM.asl.local:8530
2018-07-08 12:01:46:995 564 1018 AU # Detection frequency: 6
2018-07-08 12:01:46:995 564 1018 AU # Target group: Va
2018-07-08 12:01:46:995 564 1018 AU # Approval type: Scheduled (User preference)
2018-07-08 12:01:46:995 564 1018 AU # Scheduled install day/time: Every day at 3:00
2018-07-08 12:01:46:995 564 1018 AU # Auto-install minor updates: Yes (Policy)
2018-07-08 12:01:46:995 564 1018 AU Setting AU scheduled install time to 2018-07-09 08:00:00
2018-07-08 12:01:46:995 564 1018 AU Successfully wrote event for AU health state:0
2018-07-08 12:01:46:995 564 1018 AU Initializing featured updates
2018-07-08 12:01:46:995 564 1018 AU Found 0 cached featured updates
2018-07-08 12:01:46:995 564 1018 AU Successfully wrote event for AU health state:0
2018-07-08 12:01:46:995 564 1018 AU Successfully wrote event for AU health state:0
2018-07-08 12:01:46:995 564 1018 AU AU finished delayed initialization
I've installed "HTTP Activation" in the server manager for .NET Framework 4.5 and 3.5 in the WSUS ServerSo I have some questions:
1.- Why the .bat don't rename the WindowsUpdate.log?
2.- Did I missed a KB for the WSUS? because I couldn't find a place that shows me the neccesaries KB for WSUS 2012 R2
3.- What else can I do?
In Advanced thank you.
Héctor Ponce TechNet
Sunday, July 8, 2018 5:10 PM
All replies
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Hello Doc,
Glad to help.
1.- Why the .bat don't rename the WindowsUpdate.log?
- Change ren c:\windows\WindowsUpdate.log c:\windows\WindowsUpdate.old to ren c:\windows\WindowsUpdate.log WindowsUpdate.old
- Make sure "Run as administrator"
2.- Did I missed a KB for the WSUS? What else can I do?
- Make sure that the client has the proper WSUS settings by running gpresult or resop.msc.
- Make sure that the WSUS agent service (Automatic Updates) and BITS (Background Intelligent Transfer Service) are running.
- In a admin Commandline:
net stop wuauserv rd /s /q %windir%\SoftwareDistribution net start wuauserv wuauclt /resetauthorization (wait 5 Minutes) wuauclt /detectnow (wait 5 Minutes) wuauclt /reportnow (wait 5 Minutes)
- If wsus still does not work, run "server cleanup wizard" and reindex WSUS database. Check if it works.
Reindex wsus database
https://gallery.technet.microsoft.com/scriptcenter/6f8cde49-5c52-4abd-9820-f1d270ddea61
Hope above information helps.
Best Regards,
Ray Jia
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
Monday, July 9, 2018 5:33 AM -
Hi
I've reinstalled completly the WSUS server and the client's status is the same "Not yet Reported", this is the WindowsUpdate.log for a computer after the reinstalation of the server:
2018-07-12 04:48:27:208 14080 30fc Misc =========== Logging initialized (build: 7.6.7601.24085, tz: -0500) ===========
2018-07-12 04:48:27:209 14080 30fc Misc = Process: c:\program files\windows defender\MpCmdRun.exe
2018-07-12 04:48:27:209 14080 30fc Misc = Module: C:\Windows\system32\wuapi.dll
2018-07-12 04:48:27:208 14080 30fc COMAPI -------------
2018-07-12 04:48:27:209 14080 30fc COMAPI -- START -- COMAPI: Search [ClientId = Windows Defender]
2018-07-12 04:48:27:209 14080 30fc COMAPI ---------
2018-07-12 04:48:27:216 14080 30fc COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows Defender]
2018-07-12 04:48:27:216 1108 2390 Agent *************
2018-07-12 04:48:27:216 1108 2390 Agent ** START ** Agent: Finding updates [CallerId = Windows Defender]
2018-07-12 04:48:27:217 1108 2390 Agent *********
2018-07-12 04:48:27:217 1108 2390 Agent * Online = Yes; Ignore download priority = No
2018-07-12 04:48:27:217 1108 2390 Agent * Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains '8c3fcc84-7410-4a95-8b89-a166a0190486' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')"
2018-07-12 04:48:27:217 1108 2390 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2018-07-12 04:48:27:217 1108 2390 Agent * Search Scope = {Machine}
2018-07-12 04:48:28:181 1108 2390 PT WARNING: Cached cookie has expired or new PID is available
2018-07-12 04:48:28:181 1108 2390 PT Initializing simple targeting cookie, clientId = 156c5b9b-a400-43a5-87bc-754d0168f2cf, target group = Va, DNS name = amexv5cg5074lk5.asl.local
2018-07-12 04:48:28:181 1108 2390 PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-07-12 04:48:28:279 1108 2390 PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2018-07-12 04:48:28:279 1108 2390 PT WARNING: SOAP Fault: 0x00012c
2018-07-12 04:48:28:280 1108 2390 PT WARNING: faultstring:Fault occurred
2018-07-12 04:48:28:280 1108 2390 PT WARNING: ErrorCode:ConfigChanged(2)
2018-07-12 04:48:28:280 1108 2390 PT WARNING: Message:(null)
2018-07-12 04:48:28:280 1108 2390 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2018-07-12 04:48:28:280 1108 2390 PT WARNING: ID:0806f673-ac3f-4dd5-a1ad-fb5daa98c79b
2018-07-12 04:48:28:312 1108 2390 PT WARNING: Cached cookie has expired or new PID is available
2018-07-12 04:48:28:313 1108 2390 PT Initializing simple targeting cookie, clientId = 156c5b9b-a400-43a5-87bc-754d0168f2cf, target group = Va, DNS name = amexv5cg5074lk5.asl.local
2018-07-12 04:48:28:313 1108 2390 PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-07-12 04:48:28:419 1108 2390 PT +++++++++++ PT: Starting category scan +++++++++++
2018-07-12 04:48:28:419 1108 2390 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-07-12 04:48:28:430 1108 2390 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2018-07-12 04:48:28:430 1108 2390 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-07-12 04:48:28:452 1108 2390 PT WARNING: Cached cookie has expired or new PID is available
2018-07-12 04:48:28:453 1108 2390 PT Initializing simple targeting cookie, clientId = 156c5b9b-a400-43a5-87bc-754d0168f2cf, target group = Va, DNS name = amexv5cg5074lk5.asl.local
2018-07-12 04:48:28:453 1108 2390 PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-07-12 04:48:28:914 1108 2390 Agent * Found 0 updates and 3 categories in search; evaluated appl. rules of 3 out of 3 deployed entities
2018-07-12 04:48:29:517 1108 2390 Agent *********
2018-07-12 04:48:29:517 1108 2390 Agent ** END ** Agent: Finding updates [CallerId = Windows Defender]
2018-07-12 04:48:29:517 1108 2390 Agent *************
2018-07-12 04:48:29:518 14080 336c COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Windows Defender]
2018-07-12 04:48:29:519 14080 336c COMAPI - Updates found = 0
2018-07-12 04:48:29:519 14080 336c COMAPI ---------
2018-07-12 04:48:29:519 14080 336c COMAPI -- END -- COMAPI: Search [ClientId = Windows Defender]
2018-07-12 04:48:29:519 14080 336c COMAPI -------------
2018-07-12 04:48:34:518 1108 2390 Report REPORT EVENT: {2C90CA2D-77D6-4DA8-9692-7464A5C268E3} 2018-07-12 04:48:29:516-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Defender Success Software Synchronization Windows Update Client successfully detected 0 updates.
2018-07-12 05:03:29:685 1108 2390 Report Uploading 1 events using cached cookie, reporting URL = http://VMMXWSUSM.asl.local:8530/ReportingWebService/ReportingWebService.asmx
2018-07-12 05:03:29:699 1108 2390 Report Reporter successfully uploaded 1 events.
2018-07-12 07:20:54:308 2472 21d0 COMAPI -------------
2018-07-12 07:20:54:309 2472 21d0 COMAPI -- START -- COMAPI: Search [ClientId = Kaspersky Network Agent]
2018-07-12 07:20:54:309 2472 21d0 COMAPI ---------
2018-07-12 07:20:54:331 2472 21d0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Kaspersky Network Agent]
2018-07-12 07:20:54:331 1108 34ec Agent *************
2018-07-12 07:20:54:331 1108 34ec Agent ** START ** Agent: Finding updates [CallerId = Kaspersky Network Agent]
2018-07-12 07:20:54:331 1108 34ec Agent *********
2018-07-12 07:20:54:331 1108 34ec Agent * Include potentially superseded updates
2018-07-12 07:20:54:331 1108 34ec Agent * Online = Yes; Ignore download priority = No
2018-07-12 07:20:54:331 1108 34ec Agent * Criteria = "IsInstalled = 0 AND IsHidden = 0 OR IsInstalled = 1"
2018-07-12 07:20:54:331 1108 34ec Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2018-07-12 07:20:54:331 1108 34ec Agent * Search Scope = {Machine}
2018-07-12 07:20:54:549 1108 34ec PT +++++++++++ PT: Synchronizing server updates +++++++++++
2018-07-12 07:20:54:549 1108 34ec PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-07-12 07:20:54:569 1108 34ec PT WARNING: Cached cookie has expired or new PID is available
2018-07-12 07:20:54:569 1108 34ec PT Initializing simple targeting cookie, clientId = 156c5b9b-a400-43a5-87bc-754d0168f2cf, target group = Va, DNS name = amexv5cg5074lk5.asl.local
2018-07-12 07:20:54:569 1108 34ec PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-07-12 07:20:54:685 1108 34ec PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2018-07-12 07:20:54:685 1108 34ec PT WARNING: SOAP Fault: 0x00012c
2018-07-12 07:20:54:685 1108 34ec PT WARNING: faultstring:Fault occurred
2018-07-12 07:20:54:685 1108 34ec PT WARNING: ErrorCode:ConfigChanged(2)
2018-07-12 07:20:54:685 1108 34ec PT WARNING: Message:(null)
2018-07-12 07:20:54:685 1108 34ec PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2018-07-12 07:20:54:685 1108 34ec PT WARNING: ID:16c1701a-0397-4ba8-8b9e-d561c5e015c7
2018-07-12 07:20:54:764 1108 34ec PT WARNING: Cached cookie has expired or new PID is available
2018-07-12 07:20:54:764 1108 34ec PT Initializing simple targeting cookie, clientId = 156c5b9b-a400-43a5-87bc-754d0168f2cf, target group = Va, DNS name = amexv5cg5074lk5.asl.local
2018-07-12 07:20:54:764 1108 34ec PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-07-12 07:21:49:818 1108 34ec PT WARNING: Exceeded max server round trips: 0x80244010
2018-07-12 07:21:49:818 1108 34ec PT WARNING: Sync of Updates: 0x80244010
2018-07-12 07:21:49:818 1108 34ec PT WARNING: SyncServerUpdatesInternal failed: 0x80244010
2018-07-12 07:21:49:819 1108 34ec Agent * WARNING: Failed to synchronize, error = 0x80244010
2018-07-12 07:21:49:842 1108 117c AU Can not perform non-interactive scan if AU is interactive-only
2018-07-12 07:21:49:845 1108 34ec Agent * WARNING: Exit code = 0x80244010
2018-07-12 07:21:49:845 1108 34ec Agent *********
2018-07-12 07:21:49:845 1108 34ec Agent ** END ** Agent: Finding updates [CallerId = Kaspersky Network Agent]
2018-07-12 07:21:49:845 1108 34ec Agent *************
2018-07-12 07:21:49:845 1108 34ec Agent WARNING: WU client failed Searching for update with error 0x80244010
2018-07-12 07:21:49:848 2472 1f04 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Kaspersky Network Agent]
2018-07-12 07:21:49:848 2472 1f04 COMAPI - Updates found = 0
2018-07-12 07:21:49:848 2472 1f04 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80244010
2018-07-12 07:21:49:848 2472 1f04 COMAPI ---------
2018-07-12 07:21:49:848 2472 1f04 COMAPI -- END -- COMAPI: Search [ClientId = Kaspersky Network Agent]
2018-07-12 07:21:49:848 2472 1f04 COMAPI -------------
2018-07-12 07:21:49:849 2472 21d0 COMAPI WARNING: Operation failed due to earlier error, hr=80244010
2018-07-12 07:21:49:849 2472 21d0 COMAPI FATAL: Unable to complete asynchronous search. (hr=80244010)
2018-07-12 07:21:49:882 2472 21d0 COMAPI -------------
2018-07-12 07:21:49:882 2472 21d0 COMAPI -- START -- COMAPI: Search [ClientId = Kaspersky Network Agent]
2018-07-12 07:21:49:882 2472 21d0 COMAPI ---------
2018-07-12 07:21:49:885 1108 34ec Agent *************
2018-07-12 07:21:49:885 1108 34ec Agent ** START ** Agent: Finding updates [CallerId = Kaspersky Network Agent]
2018-07-12 07:21:49:885 1108 34ec Agent *********
2018-07-12 07:21:49:885 1108 34ec Agent * Include potentially superseded updates
2018-07-12 07:21:49:885 1108 34ec Agent * Online = No; Ignore download priority = No
2018-07-12 07:21:49:885 1108 34ec Agent * Criteria = "IsInstalled = 0 AND IsHidden = 0 OR IsInstalled = 1"
2018-07-12 07:21:49:885 1108 34ec Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2018-07-12 07:21:49:885 1108 34ec Agent * Search Scope = {Machine}
2018-07-12 07:21:49:885 2472 21d0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Kaspersky Network Agent]
2018-07-12 07:21:50:271 1108 34ec Agent Bundle contains no actionable children and thus is invalid
2018-07-12 07:21:50:271 1108 34ec Agent Update {80FEF50B-F349-4BDC-B781-FF8CD6D913F6}.201 is not a valid bundle. Not returning it.
2018-07-12 07:21:50:273 1108 34ec Agent * Found 0 updates and 78 categories in search; evaluated appl. rules of 276 out of 1590 deployed entities
2018-07-12 07:21:50:273 1108 34ec Agent *********
2018-07-12 07:21:50:273 1108 34ec Agent ** END ** Agent: Finding updates [CallerId = Kaspersky Network Agent]
2018-07-12 07:21:50:273 1108 34ec Agent *************
2018-07-12 07:21:50:274 2472 1f04 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Kaspersky Network Agent]
2018-07-12 07:21:50:274 2472 1f04 COMAPI - Updates found = 0
2018-07-12 07:21:50:274 2472 1f04 COMAPI ---------
2018-07-12 07:21:50:274 2472 1f04 COMAPI -- END -- COMAPI: Search [ClientId = Kaspersky Network Agent]
2018-07-12 07:21:50:274 2472 1f04 COMAPI -------------
2018-07-12 07:21:54:847 1108 34ec Report REPORT EVENT: {00961046-C8DE-4D07-93DE-CBB3DFB80BD0} 2018-07-12 07:21:49:844-0500 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80244010 Kaspersky Network Agent Failure Software Synchronization Windows Update Client failed to detect with error 0x80244010.
2018-07-12 07:21:54:993 1108 34ec Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2018-07-12 07:21:54:993 1108 34ec Report WER Report sent: 7.6.7601.24085 0x80244010(0) 0000000-0000-0000-0000-000000000000 Scan 0 1 Kaspersky Network Agent {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
2018-07-12 07:36:49:982 1108 34ec PT WARNING: Cached cookie has expired or new PID is available
2018-07-12 07:36:49:982 1108 34ec PT Initializing simple targeting cookie, clientId = 156c5b9b-a400-43a5-87bc-754d0168f2cf, target group = Va, DNS name = amexv5cg5074lk5.asl.local
2018-07-12 07:36:49:982 1108 34ec PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-07-12 07:36:50:036 1108 34ec PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2018-07-12 07:36:50:036 1108 34ec PT WARNING: SOAP Fault: 0x00012c
2018-07-12 07:36:50:036 1108 34ec PT WARNING: faultstring:Fault occurred
2018-07-12 07:36:50:036 1108 34ec PT WARNING: ErrorCode:ConfigChanged(2)
2018-07-12 07:36:50:036 1108 34ec PT WARNING: Message:(null)
2018-07-12 07:36:50:036 1108 34ec PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2018-07-12 07:36:50:036 1108 34ec PT WARNING: ID:e90c1402-f9f3-410e-87f5-8be8f761243e
2018-07-12 07:36:50:064 1108 34ec PT WARNING: Cached cookie has expired or new PID is available
2018-07-12 07:36:50:064 1108 34ec PT Initializing simple targeting cookie, clientId = 156c5b9b-a400-43a5-87bc-754d0168f2cf, target group = Va, DNS name = amexv5cg5074lk5.asl.local
2018-07-12 07:36:50:064 1108 34ec PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-07-12 07:36:50:143 1108 34ec Report Uploading 1 events using cached cookie, reporting URL = http://VMMXWSUSM.asl.local:8530/ReportingWebService/ReportingWebService.asmx
2018-07-12 07:36:50:147 1108 34ec Report Reporter successfully uploaded 1 events.
2018-07-12 08:27:09:051 1108 117c AU AU setting next sqm report timeout to 2018-07-13 13:27:09Any Help well be apreciated, thanks
Héctor Ponce TechNet
Thursday, July 12, 2018 3:50 PM -
This is the WindowsUpdate.log after running the script that I've described in the firts question:
2018-07-12 10:52:17:992 1108 117c AU ########### AU: Uninitializing Automatic Updates ###########
2018-07-12 10:52:18:025 1108 117c Service *********
2018-07-12 10:52:18:025 1108 117c Service ** END ** Service: Service exit [Exit code = 0x240001]
2018-07-12 10:52:18:026 1108 117c Service *************
2018-07-12 10:52:27:824 1108 960 Misc =========== Logging initialized (build: 7.6.7601.24085, tz: -0500) ===========
2018-07-12 10:52:27:824 1108 960 Misc = Process: C:\Windows\system32\svchost.exe
2018-07-12 10:52:27:824 1108 960 Misc = Module: c:\windows\system32\wuaueng.dll
2018-07-12 10:52:27:824 1108 960 Service *************
2018-07-12 10:52:27:824 1108 960 Service ** START ** Service: Service startup
2018-07-12 10:52:27:824 1108 960 Service *********
2018-07-12 10:52:27:840 1108 960 Agent * WU client version 7.6.7601.24085
2018-07-12 10:52:27:840 1108 960 Agent * Base directory: C:\Windows\SoftwareDistribution
2018-07-12 10:52:27:840 1108 960 Agent * Access type: No proxy
2018-07-12 10:52:27:842 1108 960 Agent * Network state: Connected
2018-07-12 10:52:28:496 1108 960 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2018-07-12 10:52:28:510 1108 960 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2018-07-12 10:52:28:519 1108 960 Agent WARNING: failed to access the auth cab, fatal error 0x80070003
2018-07-12 10:52:28:520 1108 960 Agent WARNING: Invalid service in the backup data store; cleaning up
2018-07-12 10:52:28:520 1108 960 Agent WARNING: Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x80240031
2018-07-12 10:52:28:520 1108 960 Agent WARNING: Default Service Recovery: Attempting to add pending registration for service 7971f918-a847-4430-9279-4a52d1efe18d to the data store
2018-07-12 10:52:29:770 1108 2250 Report CWERReporter::Init succeeded
2018-07-12 10:52:29:770 1108 2250 Agent *********** Agent: Initializing Windows Update Agent ***********
2018-07-12 10:52:29:773 1108 2250 Agent * Prerequisite roots succeeded.
2018-07-12 10:52:29:774 1108 2250 Agent *********** Agent: Initializing global settings cache ***********
2018-07-12 10:52:29:774 1108 2250 Agent * WSUS server: http://VMMXWSUSM.asl.local:8530
2018-07-12 10:52:29:774 1108 2250 Agent * WSUS status server: http://VMMXWSUSM.asl.local:8530
2018-07-12 10:52:29:774 1108 2250 Agent * Target group: Va
2018-07-12 10:52:29:774 1108 2250 Agent * Windows Update access disabled: No
2018-07-12 10:52:29:774 1108 2250 DnldMgr Download manager restoring 0 downloads
2018-07-12 10:52:29:776 1108 960 Agent Created new random SusClientId d1995635-7c77-4d47-a6cd-53696231c59f. Old Id: none.
2018-07-12 10:52:29:776 1108 960 Report *********** Report: Initializing static reporting data ***********
2018-07-12 10:52:29:776 1108 960 Report * OS Version = 6.1.7601.1.0.65792
2018-07-12 10:52:29:776 1108 960 Report * OS Product Type = 0x00000030
2018-07-12 10:52:29:821 1108 960 Report * Computer Brand = Hewlett-Packard
2018-07-12 10:52:29:821 1108 960 Report * Computer Model = HP EliteBook 840 G1
2018-07-12 10:52:29:825 1108 960 Report * Bios Revision = L71 Ver. 01.30
2018-07-12 10:52:29:825 1108 960 Report * Bios Name = Default System BIOS
2018-07-12 10:52:29:825 1108 960 Report * Bios Release Date = 2014-12-09T00:00:00
2018-07-12 10:52:29:825 1108 960 Report * Locale ID = 2058
2018-07-12 10:53:13:531 1108 960 AU ########### AU: Initializing Automatic Updates ###########
2018-07-12 10:53:13:532 1108 960 AU # AU is not configured yet
2018-07-12 10:53:13:537 1108 960 AU AU is not configured yet, generating timeout to launch setup wizard
2018-07-12 10:53:13:541 1108 960 AU Initializing featured updates
2018-07-12 10:53:13:541 1108 960 AU Found 0 cached featured updates
2018-07-12 10:53:13:542 1108 960 AU Successfully wrote event for AU health state:0
2018-07-12 10:53:13:602 1108 960 AU Successfully wrote event for AU health state:0
2018-07-12 10:53:13:603 1108 960 AU AU finished delayed initializationBut after that, the Last Status Report remain "Not yet reported"
:'(
Héctor Ponce TechNet
Thursday, July 12, 2018 3:57 PM -
Hello doc,
Thanks for your feedback.
Are there any AV or firewall software on your clients? If so, shut down them then check if it works.
Look forward to your feedback.
Best Regards,
Ray Jia
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
- Edited by Ray JiaMicrosoft contingent staff Friday, July 13, 2018 6:08 AM
Friday, July 13, 2018 6:07 AM -
Hi, sorry for the late
I've took a machine and uninstalled the Karspersky and I letf the Microsoft AV to protect it, and it remain in not yet report, so I manually launched the Windows Update and the machine began to report... I just launched but not to install, because I wanted that the process of installation must install the patches automatically BUT This never happend...
This is part of the log for the machine:
2018-08-01 13:40:51:764 7244 1f10 Misc =========== Logging initialized (build: 7.6.7601.24085, tz: -0500) ===========
2018-08-01 13:40:51:764 7244 1f10 Misc = Process: c:\program files\windows defender\MpCmdRun.exe
2018-08-01 13:40:51:764 7244 1f10 Misc = Module: C:\Windows\system32\wuapi.dll
2018-08-01 13:40:51:763 7244 1f10 COMAPI -------------
2018-08-01 13:40:51:764 7244 1f10 COMAPI -- START -- COMAPI: Search [ClientId = Windows Defender]
2018-08-01 13:40:51:764 7244 1f10 COMAPI ---------
2018-08-01 13:40:51:767 364 954 Agent *************
2018-08-01 13:40:51:767 7244 1f10 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows Defender]
2018-08-01 13:40:51:767 364 954 Agent ** START ** Agent: Finding updates [CallerId = Windows Defender]
2018-08-01 13:40:51:768 364 954 Agent *********
2018-08-01 13:40:51:768 364 954 Agent * Online = Yes; Ignore download priority = No
2018-08-01 13:40:51:768 364 954 Agent * Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains '8c3fcc84-7410-4a95-8b89-a166a0190486' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')"
2018-08-01 13:40:51:768 364 954 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2018-08-01 13:40:51:768 364 954 Agent * Search Scope = {Machine}
2018-08-01 13:40:51:911 364 954 PT WARNING: Cached cookie has expired or new PID is available
2018-08-01 13:40:51:911 364 954 PT Initializing simple targeting cookie, clientId = 325c43f4-a9b7-437a-bfe1-aeb46b56cc92, target group = Va, DNS name = amexv5cg5072z9b.asl.local
2018-08-01 13:40:51:911 364 954 PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-08-01 13:40:51:981 364 954 PT +++++++++++ PT: Starting category scan +++++++++++
2018-08-01 13:40:51:981 364 954 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-08-01 13:40:52:006 364 954 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2018-08-01 13:40:52:006 364 954 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-08-01 13:40:52:173 364 954 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2018-08-01 13:40:52:173 364 954 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-08-01 13:40:52:249 364 954 Agent * Found 0 updates and 3 categories in search; evaluated appl. rules of 3 out of 3 deployed entities
2018-08-01 13:40:52:249 364 954 Agent *********
2018-08-01 13:40:52:249 364 954 Agent ** END ** Agent: Finding updates [CallerId = Windows Defender]
2018-08-01 13:40:52:249 364 954 Agent *************
2018-08-01 13:40:52:250 7244 1eb4 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Windows Defender]
2018-08-01 13:40:52:251 7244 1eb4 COMAPI - Updates found = 0
2018-08-01 13:40:52:251 7244 1eb4 COMAPI ---------
2018-08-01 13:40:52:251 7244 1eb4 COMAPI -- END -- COMAPI: Search [ClientId = Windows Defender]
2018-08-01 13:40:52:251 7244 1eb4 COMAPI -------------
2018-08-01 13:40:57:249 364 954 Report REPORT EVENT: {F00AED76-34D0-4787-96C1-3D55172953A2} 2018-08-01 13:40:52:249-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Defender Success Software Synchronization Windows Update Client successfully detected 0 updates.
2018-08-01 13:42:07:256 364 954 Report Uploading 1 events using cached cookie, reporting URL = http://VMMXWSUSM.asl.local:8530/ReportingWebService/ReportingWebService.asmx
2018-08-01 13:42:07:278 364 954 Report Reporter successfully uploaded 1 events.
2018-08-01 14:50:09:267 364 cc0 AU AU received policy change subscription event
2018-08-02 11:04:01:515 364 cc0 AU AU setting next sqm report timeout to 2018-08-03 16:04:01
2018-08-02 11:04:28:098 364 1058 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2018-08-02 11:04:28:098 364 1058 Agent AddTargetedServiceMapping: BD1BCFE6-F77E-4B64-8D58-F2F9C7299F57 -> 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2018-08-02 11:04:28:160 7176 1cd8 Misc =========== Logging initialized (build: 7.6.7601.24085, tz: -0500) ===========
2018-08-02 11:04:28:207 7176 1cd8 Misc = Process: C:\Windows\system32\CompatTelRunner.exe
2018-08-02 11:04:28:207 7176 1cd8 Misc = Module: C:\Windows\system32\wuapi.dll
2018-08-02 11:04:28:160 7176 1cd8 COMAPI -------------
2018-08-02 11:04:28:222 7176 1cd8 COMAPI -- START -- COMAPI: Search [ClientId = ]
2018-08-02 11:04:28:222 7176 1cd8 COMAPI ---------
2018-08-02 11:04:28:238 364 1300 Agent *************
2018-08-02 11:04:28:238 364 1300 Agent ** START ** Agent: Finding updates [CallerId = <<PROCESS>>: CompatTelRunner.exe]
2018-08-02 11:04:28:238 364 1300 Agent *********
2018-08-02 11:04:28:238 364 1300 Agent * Online = Yes; Ignore download priority = No
2018-08-02 11:04:28:238 7176 1cd8 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = ]
2018-08-02 11:04:28:238 364 1300 Agent * Criteria = "(CategoryIDs contains '405706ED-F1D7-47EA-91E1-EB8860039715' AND Type='Driver' AND VersionOverride='10.0.14393.2.0.0.256.1') OR (CategoryIDs contains '05EEBF61-148B-43CF-80DA-1C99AB0B8699' AND Type='Driver' AND VersionOverride='10.0.14393.2.0.0.256.1') OR (CategoryIDs contains '34F268B4-7E2D-40E1-8966-8BB6EA3DAD27' AND Type='Driver' AND VersionOverride='10.0.14393.2.0.0.256.1') OR (CategoryIDs contains 'BAB879A4-C1AF-4B52-9617-0F9AE1286FB6' AND Type='Driver' AND VersionOverride='10.0.14393.2.0.0.256.1') OR (CategoryIDs contains '0BA562E6-A6BA-490D-BDCE-93A770BA8D21' AND Type='Driver' AND VersionOverride='10.0.14393.2.0.0.256.1') OR (CategoryIDs contains 'CFE7182C-14A0-4D7E-9F5E-505D5C3A66F6' AND Type='Driver' AND VersionOverride='10.0.14393.2.0.0.256.1') OR (CategoryIDs contains '06DA2F0C-7937-4E28-B46C-A37317EADE73' AND Type='Driver' AND VersionOverride='10.0.14393.2.0.0.256.1') OR (CategoryIDs contains 'C1006636-EAB4-4B0B-B1B0-D50282C0377E' AND Type='Driver' AND VersionOverride='10.0.14393.2.0.0.256.1')"
2018-08-02 11:04:28:238 364 1300 Agent * ServiceID = {BD1BCFE6-F77E-4B64-8D58-F2F9C7299F57} Third party service
2018-08-02 11:04:28:238 364 1300 Agent * Search Scope = {Machine}
2018-08-02 11:04:28:238 364 1300 Agent GetTargetedServiceMapping: BD1BCFE6-F77E-4B64-8D58-F2F9C7299F57 -> 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2018-08-02 11:04:28:285 364 1300 PT WARNING: Cached cookie has expired or new PID is available
2018-08-02 11:04:28:285 364 1300 PT Initializing simple targeting cookie, clientId = 325c43f4-a9b7-437a-bfe1-aeb46b56cc92, target group = Va, DNS name = amexv5cg5072z9b.asl.local
2018-08-02 11:04:28:285 364 1300 PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-08-02 11:04:28:518 364 1300 PT +++++++++++ PT: Starting category scan +++++++++++
2018-08-02 11:04:28:518 364 1300 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-08-02 11:04:28:549 364 1300 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2018-08-02 11:04:28:549 364 1300 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-08-02 11:04:28:658 364 1300 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2018-08-02 11:04:28:658 364 1300 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-08-02 11:04:28:705 364 1300 Agent * Found 0 updates and 7 categories in search; evaluated appl. rules of 10 out of 10 deployed entities
2018-08-02 11:04:28:705 364 1300 Agent *********
2018-08-02 11:04:28:705 364 1300 Agent ** END ** Agent: Finding updates [CallerId = <<PROCESS>>: CompatTelRunner.exe]
2018-08-02 11:04:28:705 364 1300 Agent *************
2018-08-02 11:04:28:705 7176 ea0 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = ]
2018-08-02 11:04:28:752 7176 ea0 COMAPI - Updates found = 0
2018-08-02 11:04:28:814 7176 ea0 COMAPI ---------
2018-08-02 11:04:28:814 7176 ea0 COMAPI -- END -- COMAPI: Search [ClientId = ]
2018-08-02 11:04:28:814 7176 ea0 COMAPI -------------
2018-08-02 11:04:28:845 364 1058 Agent WARNING: could not delete Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\bd1bcfe6-f77e-4b64-8d58-f2f9c7299f57 service registry key 0x80070002
2018-08-02 11:04:28:845 364 1058 Agent WARNING: Failed to delete service from the backup store, error = 0x80070002
2018-08-02 11:04:28:845 364 1058 Agent RemoveTargetedServiceMapping: BD1BCFE6-F77E-4B64-8D58-F2F9C7299F57 -> 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2018-08-02 11:04:33:706 364 1300 Report REPORT EVENT: {5FD5672F-A4F0-406E-8879-5B9F56970BC0} 2018-08-02 11:04:28:705-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 <<PROCESS>>: CompatTelRunner.ex Success Software Synchronization Windows Update Client successfully detected 0 updates.
2018-08-02 11:05:43:630 364 1300 Report Uploading 1 events using cached cookie, reporting URL = http://VMMXWSUSM.asl.local:8530/ReportingWebService/ReportingWebService.asmx
2018-08-02 11:05:43:864 364 1300 Report Reporter successfully uploaded 1 events.
2018-08-02 11:29:56:253 5804 1dc8 Misc =========== Logging initialized (build: 7.6.7601.24085, tz: -0500) ===========
2018-08-02 11:29:56:253 5804 1dc8 Misc = Process: c:\program files\windows defender\MpCmdRun.exe
2018-08-02 11:29:56:253 5804 1dc8 Misc = Module: C:\Windows\system32\wuapi.dll
2018-08-02 11:29:56:253 5804 1dc8 COMAPI -------------
2018-08-02 11:29:56:253 5804 1dc8 COMAPI -- START -- COMAPI: Search [ClientId = Windows Defender]
2018-08-02 11:29:56:253 5804 1dc8 COMAPI ---------
2018-08-02 11:29:56:253 364 1300 Agent *************
2018-08-02 11:29:56:253 364 1300 Agent ** START ** Agent: Finding updates [CallerId = Windows Defender]
2018-08-02 11:29:56:253 364 1300 Agent *********
2018-08-02 11:29:56:253 364 1300 Agent * Online = Yes; Ignore download priority = No
2018-08-02 11:29:56:253 364 1300 Agent * Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains '8c3fcc84-7410-4a95-8b89-a166a0190486' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')"
2018-08-02 11:29:56:253 364 1300 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2018-08-02 11:29:56:253 364 1300 Agent * Search Scope = {Machine}
2018-08-02 11:29:56:253 5804 1dc8 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = Windows Defender]
2018-08-02 11:29:56:315 364 1300 PT +++++++++++ PT: Starting category scan +++++++++++
2018-08-02 11:29:56:315 364 1300 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-08-02 11:29:56:409 364 1300 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2018-08-02 11:29:56:409 364 1300 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://VMMXWSUSM.asl.local:8530/ClientWebService/client.asmx
2018-08-02 11:29:56:409 364 1300 PT WARNING: Cached cookie has expired or new PID is available
2018-08-02 11:29:56:409 364 1300 PT Initializing simple targeting cookie, clientId = 325c43f4-a9b7-437a-bfe1-aeb46b56cc92, target group = Va, DNS name = amexv5cg5072z9b.asl.local
2018-08-02 11:29:56:409 364 1300 PT Server URL = http://VMMXWSUSM.asl.local:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-08-02 11:29:56:612 364 1300 Agent * Found 0 updates and 3 categories in search; evaluated appl. rules of 3 out of 3 deployed entities
2018-08-02 11:29:56:627 364 1300 Agent *********
2018-08-02 11:29:56:627 364 1300 Agent ** END ** Agent: Finding updates [CallerId = Windows Defender]
2018-08-02 11:29:56:627 364 1300 Agent *************
2018-08-02 11:29:56:627 5804 1eb8 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = Windows Defender]
2018-08-02 11:29:56:627 5804 1eb8 COMAPI - Updates found = 0
2018-08-02 11:29:56:627 5804 1eb8 COMAPI ---------
2018-08-02 11:29:56:627 5804 1eb8 COMAPI -- END -- COMAPI: Search [ClientId = Windows Defender]
2018-08-02 11:29:56:627 5804 1eb8 COMAPI -------------
2018-08-02 11:30:01:635 364 1300 Report REPORT EVENT: {E64AD5C8-066A-437B-99C1-7F6258A64748} 2018-08-02 11:29:56:627-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Defender Success Software Synchronization Windows Update Client successfully detected 0 updates.
2018-08-02 11:31:11:646 364 1300 Report Uploading 1 events using cached cookie, reporting URL = http://VMMXWSUSM.asl.local:8530/ReportingWebService/ReportingWebService.asmx
2018-08-02 11:31:11:724 364 1300 Report Reporter successfully uploaded 1 events.
2018-08-02 12:21:19:321 364 cc0 AU ########### AU: Uninitializing Automatic Updates ###########
2018-08-02 12:21:19:323 364 cc0 Service *********
2018-08-02 12:21:19:323 364 cc0 Service ** END ** Service: Service exit [Exit code = 0x240001]
2018-08-02 12:21:19:323 364 cc0 Service *************
2018-08-02 12:21:26:449 364 1acc Misc =========== Logging initialized (build: 7.6.7601.24085, tz: -0500) ===========
2018-08-02 12:21:26:449 364 1acc Misc = Process: C:\Windows\system32\svchost.exe
2018-08-02 12:21:26:449 364 1acc Misc = Module: c:\windows\system32\wuaueng.dll
2018-08-02 12:21:26:449 364 1acc Service *************
2018-08-02 12:21:26:449 364 1acc Service ** START ** Service: Service startup
2018-08-02 12:21:26:449 364 1acc Service *********
2018-08-02 12:21:26:451 364 1acc Agent * WU client version 7.6.7601.24085
2018-08-02 12:21:26:451 364 1acc Agent * Base directory: C:\Windows\SoftwareDistribution
2018-08-02 12:21:26:451 364 1acc Agent * Access type: No proxy
2018-08-02 12:21:26:451 364 1acc Agent * Network state: Connected
2018-08-02 12:21:27:178 364 1acc DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2018-08-02 12:21:27:179 364 1acc DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2018-08-02 12:21:27:208 364 1acc Agent WARNING: Failed to read the service id for re-registration 0x80070002
2018-08-02 12:21:27:208 364 1acc Agent WARNING: Missing service entry in the backup data store; cleaning up
2018-08-02 12:21:28:469 364 1b54 Report CWERReporter::Init succeeded
2018-08-02 12:21:28:469 364 1b54 Agent *********** Agent: Initializing Windows Update Agent ***********
2018-08-02 12:21:28:470 364 1b54 Agent * Prerequisite roots succeeded.
2018-08-02 12:21:28:470 364 1b54 Agent *********** Agent: Initializing global settings cache ***********
2018-08-02 12:21:28:470 364 1b54 Agent * WSUS server: http://VMMXWSUSM.asl.local:8530
2018-08-02 12:21:28:470 364 1b54 Agent * WSUS status server: http://VMMXWSUSM.asl.local:8530
2018-08-02 12:21:28:470 364 1b54 Agent * Target group: Va
2018-08-02 12:21:28:470 364 1b54 Agent * Windows Update access disabled: No
2018-08-02 12:21:28:470 364 1acc Agent Created new random SusClientId 56e32c98-9be0-4a17-9f3c-58a61bf44acb. Old Id: none.
2018-08-02 12:21:28:470 364 1b54 DnldMgr Download manager restoring 0 downloads
2018-08-02 12:21:28:470 364 1acc Report *********** Report: Initializing static reporting data ***********
2018-08-02 12:21:28:470 364 1acc Report * OS Version = 6.1.7601.1.0.65792
2018-08-02 12:21:28:470 364 1acc Report * OS Product Type = 0x00000030
2018-08-02 12:21:28:485 364 1acc Report * Computer Brand = Hewlett-Packard
2018-08-02 12:21:28:485 364 1acc Report * Computer Model = HP EliteBook 840 G1
2018-08-02 12:21:28:487 364 1acc Report * Bios Revision = L71 Ver. 01.30
2018-08-02 12:21:28:487 364 1acc Report * Bios Name = Default System BIOS
2018-08-02 12:21:28:487 364 1acc Report * Bios Release Date = 2014-12-09T00:00:00
2018-08-02 12:21:28:487 364 1acc Report * Locale ID = 2058
2018-08-02 12:22:12:207 364 1acc AU ########### AU: Initializing Automatic Updates ###########
2018-08-02 12:22:12:207 364 1acc AU # AU is not configured yet
2018-08-02 12:22:12:207 364 1acc AU AU is not configured yet, generating timeout to launch setup wizard
2018-08-02 12:22:12:208 364 1acc AU Initializing featured updates
2018-08-02 12:22:12:208 364 1acc AU Found 0 cached featured updates
2018-08-02 12:22:12:209 364 1acc AU Successfully wrote event for AU health state:0
2018-08-02 12:22:12:209 364 1acc AU Successfully wrote event for AU health state:0
2018-08-02 12:22:12:209 364 1acc AU AU finished delayed initialization
2018-08-02 12:40:16:706 364 1acc AU ########### AU: Uninitializing Automatic Updates ###########
2018-08-02 12:40:16:706 364 1acc Service *********
2018-08-02 12:40:16:706 364 1acc Service ** END ** Service: Service exit [Exit code = 0x240001]
2018-08-02 12:40:16:706 364 1acc Service *************
2018-08-02 12:42:32:005 364 db0 Misc =========== Logging initialized (build: 7.6.7601.24085, tz: -0500) ===========
2018-08-02 12:42:32:005 364 db0 Misc = Process: C:\Windows\system32\svchost.exe
2018-08-02 12:42:32:005 364 db0 Misc = Module: c:\windows\system32\wuaueng.dll
2018-08-02 12:42:32:005 364 db0 Service *************
2018-08-02 12:42:32:005 364 db0 Service ** START ** Service: Service startup
2018-08-02 12:42:32:005 364 db0 Service *********
2018-08-02 12:42:32:020 364 db0 Agent * WU client version 7.6.7601.24085
2018-08-02 12:42:32:020 364 db0 Agent * Base directory: C:\Windows\SoftwareDistribution
2018-08-02 12:42:32:020 364 db0 Agent * Access type: No proxy
2018-08-02 12:42:32:020 364 db0 Agent * Network state: Connected
2018-08-02 12:43:17:057 364 db0 Report CWERReporter::Init succeeded
2018-08-02 12:43:17:057 364 db0 Agent *********** Agent: Initializing Windows Update Agent ***********
2018-08-02 12:43:17:057 364 db0 Agent * Prerequisite roots succeeded.
2018-08-02 12:43:17:057 364 db0 Agent *********** Agent: Initializing global settings cache ***********
2018-08-02 12:43:17:057 364 db0 Agent * WSUS server: http://VMMXWSUSM.asl.local:8530
2018-08-02 12:43:17:057 364 db0 Agent * WSUS status server: http://VMMXWSUSM.asl.local:8530
2018-08-02 12:43:17:057 364 db0 Agent * Target group: Va
2018-08-02 12:43:17:057 364 db0 Agent * Windows Update access disabled: No
2018-08-02 12:43:17:057 364 db0 DnldMgr Download manager restoring 0 downloads
2018-08-02 12:43:17:057 364 db0 AU ########### AU: Initializing Automatic Updates ###########
2018-08-02 12:43:17:057 364 db0 AU # AU is not configured yet
2018-08-02 12:43:17:057 364 db0 AU AU is not configured yet, generating timeout to launch setup wizard
2018-08-02 12:43:17:057 364 db0 AU Initializing featured updates
2018-08-02 12:43:17:057 364 db0 AU Found 0 cached featured updates
2018-08-02 12:43:17:057 364 db0 Report *********** Report: Initializing static reporting data ***********
2018-08-02 12:43:17:057 364 db0 Report * OS Version = 6.1.7601.1.0.65792
2018-08-02 12:43:17:057 364 db0 Report * OS Product Type = 0x00000030
2018-08-02 12:43:17:073 364 db0 Report * Computer Brand = Hewlett-Packard
2018-08-02 12:43:17:073 364 db0 Report * Computer Model = HP EliteBook 840 G1
2018-08-02 12:43:17:073 364 db0 Report * Bios Revision = L71 Ver. 01.30
2018-08-02 12:43:17:073 364 db0 Report * Bios Name = Default System BIOS
2018-08-02 12:43:17:073 364 db0 Report * Bios Release Date = 2014-12-09T00:00:00
2018-08-02 12:43:17:073 364 db0 Report * Locale ID = 2058
2018-08-02 12:43:17:447 364 db0 AU Successfully wrote event for AU health state:0
2018-08-02 12:43:17:447 364 db0 AU Successfully wrote event for AU health state:0
2018-08-02 12:43:17:447 364 db0 AU AU finished delayed initializationAny advice???
Héctor Ponce TechNet
Friday, August 3, 2018 4:51 AM -
Ray
We ran the solarwinds and this is the result:
The 1st error I think that must be for the missing SSL certificate, I think it's not completly neccessary..
The second I don't understand...
Héctor Ponce TechNet
Friday, August 3, 2018 5:06 AM -
Are you performing the proper WSUS maintenance including but not limited to running the Server Cleanup Wizard (SCW), declining superseded updates, running the SQL Indexing script, etc.?
https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-8-wsus-server-maintenance/Also make sure you're specifying the alternative WSUS Server in the GPOs.
Try to download the WSUS iuident CAB file from the client machine.
http://server.domain.local:8530/selfupdate/iuident.cab
https://server.domain.local:8531/selfupdate/iuident.cab
and then try to browse to:
http://server.domain.local:8530/ClientWebService/client.asmx
https://server.domain.local:8531/ClientWebService/client.asmx
If you can download it and browse to it, that's the port/url to use in your GPO. If you can't, check firewall settings and port settings.Adam Marshall, MCSE: Security
https://www.ajtek.ca
Microsoft MVP - Windows and Devices for ITMonday, August 6, 2018 4:14 AM