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HTML5 attachment make server error RRS feed

  • Question

  • When i whant send new request or incydent and i add a attachment I get that Server Error:

    In SCSM i set size of it to 10MB, the attachment have ~5MB. When i add sth have ~2MB i gest file size exceeds error in offering form. When i add some one very small, few KB i can put in OK.

    How fix it?


    Karol Kozłowski

    Thursday, April 7, 2016 12:29 PM

All replies

  • Hi,

    Have you checked the IIS log?

    By default, IIS 7.0, IIS 7.5, and IIS 8.0 put log files in the following folder:inetpub\logs\Logfiles

    https://support.microsoft.com/en-us/kb/943891


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, April 8, 2016 3:07 AM
  • Hi, sorry I Was longer than i think out of work without access to my servers

    I in C:\inetpub\logs\LogFiles\W3SVC2 i have only file like that one: u_ex160413.txt

    #Software: Microsoft Internet Information Services 8.5
    #Version: 1.0
    #Date: 2016-04-13 12:01:35
    #Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) cs(Referer) sc-status sc-substatus sc-win32-status time-taken
    2016-04-13 12:01:35 ::1 GET / - 80 - ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) - 401 2 5 0
    2016-04-13 12:01:46 ::1 GET / - 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) - 200 0 0 10759
    2016-04-13 12:01:46 ::1 GET /Content/css/main.css - 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) http://localhost/ 304 0 0 0
    2016-04-13 12:01:46 ::1 GET /Content/css/custom.css - 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) http://localhost/ 404 0 2 0
    2016-04-13 12:01:46 ::1 GET /Content/images/sgn_logo_noffice.png - 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) http://localhost/ 404 0 2 0
    2016-04-13 12:01:46 ::1 GET /Content/js/sidenavigator.js - 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) http://localhost/ 304 0 0 0
    2016-04-13 12:01:46 ::1 GET /Content/js/index.js - 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) http://localhost/ 304 0 0 0
    2016-04-13 12:01:46 ::1 GET /bundles/jquery - 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) http://localhost/ 404 0 0 0
    2016-04-13 12:01:46 ::1 GET /Content/js/ - 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) http://localhost/ 403 14 0 0
    2016-04-13 12:01:46 ::1 GET /Home/ServiceRequestDetails id=0fcda787-c8f1-262f-84b9-f150468f6850 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) http://localhost/ 200 0 0 473
    2016-04-13 12:01:46 ::1 GET /Home/ServiceRequestDetails id=0fcda787-c8f1-262f-84b9-f150468f6850 80 domaain\mylogin ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.3;+WOW64;+Trident/7.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729) http://localhost/ 200 0 0 503
    2016-04-13 12:01:48 10.56.245.82 GET / - 80 - 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 401 2 5 0
    2016-04-13 12:01:48 10.56.245.82 GET / - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 200 0 0 296
    2016-04-13 12:01:48 10.56.245.82 GET /Content/images/sgn_logo_noffice.png - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/ 404 0 2 15
    2016-04-13 12:01:48 10.56.245.82 GET /Content/css/custom.css - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/ 404 0 2 15
    2016-04-13 12:01:48 10.56.245.82 GET /Content/css/main.css - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/ 200 0 0 62
    2016-04-13 12:01:48 10.56.245.82 GET /Content/js/sidenavigator.js - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/ 200 0 0 31
    2016-04-13 12:01:48 10.56.245.82 GET /bundles/jquery - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/ 404 0 0 15
    2016-04-13 12:01:48 10.56.245.82 GET /Content/js/ - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/ 403 14 0 15
    2016-04-13 12:01:48 10.56.245.82 GET /Home/ServiceRequestDetails id=0fcda787-c8f1-262f-84b9-f150468f6850 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/ 200 0 0 78
    2016-04-13 12:01:48 10.56.245.82 GET /Home/ServiceRequestDetails id=0fcda787-c8f1-262f-84b9-f150468f6850 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/ 200 0 0 78
    2016-04-13 12:01:52 10.56.245.82 POST /Home/Makeform - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/ 200 0 0 296
    2016-04-13 12:01:52 10.56.245.82 GET /Content/css/custom.css - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/Home/Makeform 404 0 2 15
    2016-04-13 12:01:52 10.56.245.82 GET /Content/images/sgn_logo_noffice.png - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/Home/Makeform 404 0 2 0
    2016-04-13 12:01:52 10.56.245.82 GET /bundles/jquery - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/Home/Makeform 404 0 0 62
    2016-04-13 12:01:52 10.56.245.82 GET /Content/js/ - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/Home/Makeform 403 14 0 62
    2016-04-13 12:05:49 10.56.245.82 POST /Home/makeform - 80 domaain\mylogin 10.14.80.170 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko http://10.56.245.82/Home/Makeform 500 0 0 2269
    

    No any files froma time when i get the error. 


    Karol Kozłowski

    Wednesday, April 13, 2016 12:12 PM