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W2K8 Server R2 don´t showme roles and features RRS feed

  • Question

  • parent Server W2K8 R2 Standar with role Hyper V, and child W2K8 R2 Enterprise, in this "child" server don't showme roles and features, why?

    any can help me?

    Server Information:


    Proporcionar información del equipo

    ------------------------------------------------------

    Id. del producto: >>>>>>>>>>>>>>>>>>> (activado)

    Zona horaria: (UTC-06:00) Guadalajara, Ciudad de México, Monterrey

    Conexión de área local: XX.YY.WW.ZZ

    Nombre completo de equipo: Server.our.domain.com

    Dominio: our.domain.com

     

    ------------------------------------------------------

    Actualizar este servidor

    ------------------------------------------------------

    Actualizaciones: Sólo descargar actualizaciones, mediante Windows Update

    Comentarios: Informe de errores de Windows deshabilitado, No participa en el Programa para la mejora de la experiencia del usuario

    Actualizaciones buscadas: Hoy a la(s) 12:56 p.m.

    Actualizaciones instaladas: Ayer a la(s) 09:00 a.m.

     

    ------------------------------------------------------

    Personalizar este servidor

    ------------------------------------------------------

    Roles: Error

    Características: Error

    Escritorio remoto: Habilitado

    Firewall: Dominio: Desactivado
    Wednesday, October 20, 2010 9:52 PM

Answers

  • Hi

    Your installation have a corrupted package :Package_1_for_kb2360131_bf~31bf3856ad364e35~x86~~6.0.1.2.mum.

    You need to search the update on Microsoft (http://download.microsoft.com) : KB2360131.

    I found it at http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b029696-cf98-4935-b3d6-846110aaa4bb&displaylang=en

    Note: When you do not find the update, then you would need to get them from another system or use imagex from the WAIK to mount the install.wim file from a Server 2008 R2 x64 install DVD or a mounted ISO of the evaluation media.


    1. Create a temporary working directory, c:\servicing, to hold all of the files while the update is extracted and the CAB file is extracted.
    2. Download the above update there.
    3. Open an elevated command prompt
    4. Type :

          C:\Users\Administrator>cd c:\servicing

          c:\servicing>wusa Windows6.1-KB2360131-x64.msu /extract:c:\servicing\KB2360131

          c:\servicing>cd KB2360131

          c:\servicing\KB2360131>mkdir files

          c:\servicing\KB2360131>expand Windows6.1-KB2360131-x64.cab -F:* files


    5. If you followed these steps, then all the files should be in c:\servicing\KB2360131\files.

    The paths referenced in the CheckSUR.log file are relative to %systemroot% (usually c:\windows).
    In this case, you would restore the missing files from c:\servicing\KB2360131\files to the following paths:

    servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat

     

     


    If this post is helpful, please mark it as such
    ________________________________________
    Alessandro Cardoso
    MVP | Microsoft Heroes | MCT
    blog: http://virtualisationandmanagement.wordpress.com
    http://virtualizacaoegerenciamento.wordpress.com
    Thursday, October 21, 2010 10:52 AM

All replies

  • Hi amigo.

    What are you trying to do to see the roles and features in that server?

    Are you open the server manager?

    There's some error message when you open or on the server?

    Do you have some event error about the error?

    If you have more detais about the problem may can help us.

    Leandro Carvalho
    http://msmvps.com/blogs/msvirtualization


    MCSA+M+S,MCSE+S,MCTS,MCITP,MCT,MCBMSS,MVP (Virtual Machine)
    Wednesday, October 20, 2010 11:19 PM
  • Hi, thanks

    It's the error:

    Error inesperado.... HRESULT: 0x800706BE.

    How send you an images?

    Wednesday, October 20, 2010 11:53 PM
  • Hi

    Download System Update Readiness Tool  – http://support.microsoft.com/?kbid=947821 

    post here the

    • %SYSTEMROOT%\Logs\CBS\CheckSUR.log
    • %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

    If this post is helpful, please mark it as such
    ________________________________________
    Alessandro Cardoso
    MVP | Microsoft Heroes | MCT
    blog: http://virtualisationandmanagement.wordpress.com
    http://virtualizacaoegerenciamento.wordpress.com
    Thursday, October 21, 2010 2:57 AM
  • ChechSUP.log:


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20751
    Package Version 9.0
    2010-10-20 22:57

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 236
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
     servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat


    CheckSUR.persist.log:


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20751
    Package Version 9.0
    2010-10-20 22:57

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 236
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
     servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat

     

    Thursday, October 21, 2010 4:05 AM
  • Hi

    Your installation have a corrupted package :Package_1_for_kb2360131_bf~31bf3856ad364e35~x86~~6.0.1.2.mum.

    You need to search the update on Microsoft (http://download.microsoft.com) : KB2360131.

    I found it at http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3b029696-cf98-4935-b3d6-846110aaa4bb&displaylang=en

    Note: When you do not find the update, then you would need to get them from another system or use imagex from the WAIK to mount the install.wim file from a Server 2008 R2 x64 install DVD or a mounted ISO of the evaluation media.


    1. Create a temporary working directory, c:\servicing, to hold all of the files while the update is extracted and the CAB file is extracted.
    2. Download the above update there.
    3. Open an elevated command prompt
    4. Type :

          C:\Users\Administrator>cd c:\servicing

          c:\servicing>wusa Windows6.1-KB2360131-x64.msu /extract:c:\servicing\KB2360131

          c:\servicing>cd KB2360131

          c:\servicing\KB2360131>mkdir files

          c:\servicing\KB2360131>expand Windows6.1-KB2360131-x64.cab -F:* files


    5. If you followed these steps, then all the files should be in c:\servicing\KB2360131\files.

    The paths referenced in the CheckSUR.log file are relative to %systemroot% (usually c:\windows).
    In this case, you would restore the missing files from c:\servicing\KB2360131\files to the following paths:

    servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat

     

     


    If this post is helpful, please mark it as such
    ________________________________________
    Alessandro Cardoso
    MVP | Microsoft Heroes | MCT
    blog: http://virtualisationandmanagement.wordpress.com
    http://virtualizacaoegerenciamento.wordpress.com
    Thursday, October 21, 2010 10:52 AM
  • I do not have permissions to carry out the operacion:

     

    Access denied

    Saturday, October 23, 2010 4:41 PM
  • HI

     

    What dou you mean with "I dont have permissions..."  . As I said, in step 3, you need to "Open an elevated command prompt"

    Start->Command Prompt->Right click, then "Run as Administrator"

     


    If this post is helpful, please mark it as such
    ________________________________________
    Alessandro Cardoso
    MVP | Microsoft Heroes | MCT
    blog: http://virtualisationandmanagement.wordpress.com
    http://virtualizacaoegerenciamento.wordpress.com
    Sunday, October 24, 2010 10:12 PM
  • Me did not function thus, I reboot as the administrator and did neither function, alone functioned me resuming in Safe mode... thanks!!!
    Monday, October 25, 2010 12:34 PM