locked
IRM is configured on the library but files are not being encrypted RRS feed

  • Question

  • I just installed ADRMS and configured the IRM in Sharepoint 2013 to utilize that server. I am able to implement a policy in the library settings but nothing is being protected. I'm not sure where to even look for an error. I also enabled the don't allow uploads of files that don't support IRM. Docx files say that they are not supported if that helps at all. Anyone else see anything like this?  I did have an issue with the search service (crawl) but I may have resolved that.  Could these be related?
    Thursday, January 17, 2019 7:18 PM

Answers

  • I figured it out. Of all things, it was Windows updates. The servers hadn't been updated in a long time and there were a number of updates needed. Once applied, IRM started working correctly
    • Marked as answer by trevoryour_cp Friday, January 18, 2019 4:02 PM
    Friday, January 18, 2019 4:02 PM