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Complete Reboot of Lenovo PC RRS feed

  • Question

  • Hi,

    I am about to go to university and want to speed up my laptop, and I think the quickest way for me to do this is to do a complete factory reset, and just reinstall what I need back onto the laptop. The laptop originally came with windows 8, but had a free update to windows 10 when we bought it. There are 2 accounts currently on the laptop, the account I use for school, and the admin account. I have access to both but prefer to use the aforementioned one. However, the admin account and the other user account have different Microsoft accounts logged in, with the settings saying that windows is linked to my Microsoft account. When I do a factory reset, and reinstall windows 10 and the Microsoft suite, do I have to use the account logged in on the admin account, or should my personal account work fine? Will I need any passwords or product keys to reinstall (I am not wishing to keep any files), or should it be ok to do as is said on the Microsoft website, log in with my Microsoft account?

    Many thanks,

    Katie

    Sunday, August 23, 2020 12:45 PM

All replies

  • Hi,

    you'll need to log in with your personal Microsoft account, the digital license will be automaticly applied.

    Sunday, August 23, 2020 1:23 PM