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Problem in Outlook

    Question

  • Hi,

    Here in our office two computers have same email, and we receive emails on both computers but when we read email on computer 1 the email on computer 2 automatically shows as read, I just wanted to ask how can I fix it so computer 2 email show unread.

    Thanks

    Tuesday, March 21, 2017 7:36 AM

All replies

  • Hi,

    you can't.

    If you run Outlook against Exchange server try to use a mail-enabled public folder instead of a mailbox.

    BR


    Exchange and Outlook utilities at
    http://www.ivasoft.com

    Tuesday, March 21, 2017 9:04 AM
  • Ok...Thank you
    Tuesday, March 21, 2017 11:02 AM
  • Hi,

    As Victor said, Exchange connection will sync the Read/Unread status automatically between Outlook and server mailbox.

    If you insist, we can try to set up the account in Computer 1 with POP connection. But the POP connection is not good for some Calendar and Contact syncs experience in Outlook. It is just for your information. For mailbox best practice, using Exchange connection is better.


    Regards,

    Winnie Liang


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    Friday, March 24, 2017 9:10 AM
    Moderator