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Unblocking Cortana and Windows Store on windows Phone RRS feed

  • Question

  • Hi All,

    Just
    wondering if anyone can help? We are getting a increasing number of windows phones on the network at the school I work at and have a few issues. They all authenticate via RADIUS on our Wi-Fi, for IE general web browsing all works fine but Cortana and the Windows Store is blocked at the web filter I believe.

    I can browse the windows store but when trying to download an app I get "The store isn't available at the moment.... This error code may be helpful: 805a01f6. When using Cortana she just says that she can't connect to the internet right now.

    Are there any domain names or if needs be IP address I can whitelist on the webfilter to get these two services working?

    Thanks

    Duncan



    • Edited by dj_ricks Tuesday, February 17, 2015 12:00 PM
    • Moved by Brandon Records Tuesday, March 3, 2015 9:04 PM Moved to appropriate forum.
    Tuesday, February 17, 2015 12:00 PM

All replies

  • I shall suggest you to post in the following forum for getting help and assistance: Windows Phone

    S.Sengupta, Windows Entertainment and Connected Home MVP

    Tuesday, February 17, 2015 11:49 PM