Adobe Flash player 13 RRS feed

  • Question

  • I am unable to run a youtube video using Adobe Flash Player - I get the following error - An error occurred, please try again later.   A red box with HD appears on top of the gear icon which is located on the lower right corner of the video screen.

    I have tried everything that Adobe suggested and it still fails.  Has anyone else experience this issue?

    Thanks in advance,


    Wednesday, April 16, 2014 5:47 PM


  • Hi,

    Did this issue occur on all youtube video or one specific video?

    Please try to install the actual sound card drivers instead of using the Microsoft High Definition Audio drivers to check if this issue could be resolved.

    Karen Hu
    TechNet Community Support

    Thursday, April 17, 2014 6:48 AM