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USB drives, ipod and Vista home premium RRS feed

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    I have vista home premium edition initially installed on an upgrade from XP MCE then we completed a fresh installation. I'm having real problems with USB drives & ipods. The system is detecting that a new device has been installed and installs the drivers, then in comes up with the error saying that it is unable to install the drivers as the parameter is incorrect. In device manager the information reads:

     

    The drivers for this device are not installed. (Code 28)

    The parameter is incorrect.

     

    Wierdly 1 out of 3 usb devices works and I have managed to get my ipod to install once, it now won't recognise the other ipod I have (same message again). I've tried changing where vista looks for drivers to the system32 file and a couple of other ideas I've found posted on helpsites but none have worked.

     

    Please let me know if you have any ideas to resolve.

     

    Thankyou

    Saturday, May 12, 2007 11:54 AM

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    I found this fix advice and it worked for me, hope you have the same luck.

     

    It seemed that Vista wasn't looking for the drivers in the correct place. I just waited for the wizard to ask for the location of where the files are located, and typed in C:\WINDOWS\System32. Then the computer installed the drivers properly (detected and installed as ipod). Then another found new hardware popped up and i also pointed it to C:\WINDOWS\System32. This installed as generic volume. So all fixed!
    Thursday, November 29, 2007 6:04 AM

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    I'm having the same problem.  I could not get my ipod connected to my computer, worked at it for three hours. Finally, I tried a different USB port and itunes connected to the ipod, everything looked good, then VISTA started complaining that it was unsuccusful at installing a driver. WTF, Its WORKING. then, poof, ipod disconnects and wont reconnect. Anyone find a fix for this one?

     

     

    Friday, May 18, 2007 2:09 PM
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    i have the same problem i think i'm ging to cry lol. as i need my ipod ready for my holiday in two weeks. i know that microsoft are working with apple to solve the problem but i hope they solve it quick
    Wednesday, May 30, 2007 6:25 AM
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    I am having this problem in XP.
    The first time I plugged in the usb cable with my camera in the other end, windows recognised the new hardware and installed the usb stuff.
    then after I unplugged it once, windows wouldn't recognise the usb or camera again.
    I shut down, restarted but still doesn't work.
    any ideas
    (where did the crying smiley go??)
    Monday, September 10, 2007 11:37 PM
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    What is strange to me is that I own a 60 GB Ipod, have for a year and a half and just bought the 160 GB one and I can hook up the 60 just fine, disconnect it safely and when I connect the 160 it acts like its never seen it before.  Is it not the same drivers or what?  Doesnt make any sense to me why it doesnt work nor find the right drivers for it.
    Saturday, September 22, 2007 3:31 AM
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    I'm having the same problem, I bought the ipod for my son and he can even get the music... It worked once and then nothing i'am sick and tired working in this WINDOWS do something we paid you a lot for your programs
    • Proposed as answer by TiaMaria1slm Sunday, November 28, 2010 5:24 PM
    Thursday, November 1, 2007 9:22 AM
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    Ditto here as well.  Vista just stopped seeing the Ipod drivers.  In my case it happened after the last wave of MS updates and installation of Office 2007.  So far, I have found no solution from MS or Apple. 

     

    There are going to be a LOT of unhappy Vista/Office/Ipod users out there this holiday season.

    Monday, November 19, 2007 5:12 PM
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    i went to the apple shop and the person told me the best thing to do is to reformat my windows vista and im going to try tht nw or you can check if you have any updates avaliable for your drive.

    Tuesday, November 20, 2007 5:12 PM
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    I found this fix advice and it worked for me, hope you have the same luck.

     

    It seemed that Vista wasn't looking for the drivers in the correct place. I just waited for the wizard to ask for the location of where the files are located, and typed in C:\WINDOWS\System32. Then the computer installed the drivers properly (detected and installed as ipod). Then another found new hardware popped up and i also pointed it to C:\WINDOWS\System32. This installed as generic volume. So all fixed!
    Thursday, November 29, 2007 6:04 AM
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    I also exprienced the same problem, I tried alex's advised in searching the drivers on C :\\WINDOWS\System32, gladly to say all the drivers that you need to run the iPODs are there...!

     

     

    Sunday, December 16, 2007 11:09 AM
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    I am having the same problem with the ipod, I am running Windows XP home and the ipod shows up under device manager under the Universal Serial bus and is working. I can enable and disable the ipod and the drivers show up and the message windows under properties says that the device is working. Still I have an ipod listed under other devices and there is an !! over it. in the message window it has an error 28 and says there is no drivers for this device. I try to install or reinstall drivers and the install wizard cannot find the needed drivers. I tried to direct it to window/system32 and that does not help, it still says that the drivers can not be found. Please anyone HELP!!!!

     

    Saturday, December 29, 2007 4:31 AM
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    same problem, if you find a solution let me know: jamespearl@donotspamhotmail.com
    Saturday, December 29, 2007 8:31 PM
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    This worked for me! to those that might had problems doing what alex10169 posted, try to copy the path given and paste it instead of type Wink when windows finish looking for the driver.

    i have windows vista home premium + ipod classic 80GB
    Sunday, December 30, 2007 12:50 AM
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    I have been trying to download my Ipod Shuffle recently. When i insert my USB lead. No installation programs Come Up. So How do i Install It?

    I Think your Information is Useful But its not quite what Im looking for.

    would you be able to help Me On Installing my Ipod Shuffle From a USB?

     

    please email back.

     

    thanks.

    Monday, January 7, 2008 7:56 AM
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    THANK YOU....THANK YOU...............VERY MUCH........IT WORKED!!!!!!!!!!!!!!!!!!!   

     

    Wednesday, January 16, 2008 6:03 AM
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    i tried the solution listed above and all got was another error message.

     

    Windows found the driver software but encountered an error while attempting to install it.

     

    The system cannot find the file specified.

     

    I'm starting to get really annoyed now cos it means that i cannot update my ipod. so far i am very very very unimpressed with vista the OS obviously was not ready to ship and needed to be tweaked a hell of a lot more prior to general release...once again microsoft release a shoddy unfinished product.

    Thursday, January 24, 2008 1:07 PM
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    I am having the same problem - my ipod shuffle worked the first several times i plugged it in - now my vista won't even acknowledge it's there. How do you fix?

    Thanks!

     

    Monday, February 11, 2008 7:59 PM
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    My IPOD is not even detected by VISTA.

    Its really sad. How can I fix it ?

     

    Mail me back.

     

    Thanks a ton.

     

    Tuesday, March 11, 2008 2:35 PM
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    heyy

    i had the same problem but your solution seemd to work coz i put C:\WINDOWS\System32 and it seemd to be workin

     

    the i get a message sayin your driver has been found which is USB mass storage device or sumthin

     

    but it found it

    then it says error installing it please contact some guy i dunno hu

    now yu gotta help

    i thought using the vista cd to repair will work but duh there aint a repair option

    in reality this is the first time im using vista(home) and i have absolutely no clue abt wat to do

    i could have fixed it with xp but vista flies over ma head

    so pls help

    plsplsplsplsplsplsplsplsplspls PLS help

    Tuesday, March 25, 2008 2:46 PM
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    wat did you do about it the rhysbane

    pls help

    if yu noe any solution pls enlighten me

    Tuesday, March 25, 2008 3:08 PM
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    Hi,
    I seem to have tried everything...
         Rebooting Vista, about 6 times.
         Redirecting drives to look in system32 and some other one.
         Messing around copying and pasting files.
    I finally downloaded this program ErrorSmart. By then I had messed up my computer so bad that it had about 150 errors in the main files. The program fixed my computer but not the drivers.

    I finally got upset and pulled my computer out and plugged my iPod in the back. It finally worked!!!! Hooray!!!

    The only problem is that I only have one usb port available back there not to mention it is a pain.

    None of my front ports are working including all of my little slots, sd/mmc.

    How do I fix It???

    I am desperate!!! I have spent about 10 hours in total trying to fix this mess!!! I hate Vista!!!

    Please, Please help me get my computer back.

    Thank You,
    Lost and Confused
    Monday, March 31, 2008 4:05 AM
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    Hi Everybody,

    I have an IPOD problem on Vista - (sp1 Home Premium). Its a relatively new quad core DELL machine and my IPOD (Classic 160GB) works on my XP laptop. I also have a nano which has the same problem on the Vista machine. This is a recent problem as both IPODs worked well at one stage so something has changed in one of the updates.

    When I open the device manager in Vista, I see that the USB Mass Storage Device with a code 10 problem - This device cannot start.

    Does anybody have a simple solution to this problem ?

    Thanks in advance.



    Tuesday, October 7, 2008 5:24 PM
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    I am having the same problem. My Dell laptop with Vista stopped recognizing my USB for my iPod Shuffle. Dell fixed it. Twice! The third time, they suddenly had no idea what I was talking about. Dopes. I think it is just a driver that needs to be installed. Apple was no help either. I tried the C:\windows\systems32. thing No luck. My kingdom for a simple driver!

    Friday, November 28, 2008 9:48 PM
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    I bought a new computer!
    It works like a charm now.
    Saturday, November 29, 2008 4:59 AM
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    I have an HP Pavillion with windows xp.

    My hard drive crashed and I got the original disks for HP to reinstall everything.  Now when I plug in my IPOD Nano it says it installs it and nothing comes up.

    I tried unintalling/reinstalling the USB but that did nothing.

    Sigh...

    Any help would be appreciated!

    Sunday, December 21, 2008 10:57 PM
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    Hi Alex, thanks for the help. It really worked for me. Right Click on MyComputers --> Properties  --> Device Manager --> USB -->Apple-iPod --> Update Automatically (if automatically doesnt works, manually) 

     

    Sunday, January 18, 2009 7:39 PM