locked
SCSM 2012 - Knowledge Articles - Manage Knowledge Search Providers RRS feed

  • Question

  • When searching for knowledge articles, there is a link titled Manage knowledge search providers.

    If I add something, "Bing" for example.  It shows up as an additional tab.  The problem is, even as the administrator, when I log in under the regular user role I cannot see this tab.  It's as if I can only add it for myself and not all of the department.

    Am I missing the point of this feature?

    Thursday, February 14, 2013 6:38 PM