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bluetooth powering on laptop RRS feed

  • Question

  • Hello there

    I'm having problems with my laptop constantly being powered on when my bluetooth headphones tries to pair with other devices. Even when I had bluetooth powered off on my laptop, and have my laptop shut down, the headphones somehow turn on the laptop unexpectedly.  

    Tuesday, December 3, 2019 11:52 PM

All replies

  • Try a Clean Boot

    to find out if any third party application is triggering Bluetooth on.

     Run the Bluetooth troubleshooter

    Select the Start  button, then select Settings > Update & Security  > Troubleshoot . Under Find and fix other problems, select Bluetooth, and then select Run the troubleshooter and follow the instruction


    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Wednesday, December 4, 2019 12:05 AM
  • Hi,

     

    If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try:

    Fix Bluetooth problems in Windows 10

     

    Also, you could see your device manufacturer’s instructions.

     

    Best Regards,

    Farena


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, December 4, 2019 1:46 AM
  • Hi,

     

    Was your issue solved?

     

    If the reply helped you, please remember to mark it as an answer.

     

    If no, please reply and tell us the current situation in order to provide further help.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, December 9, 2019 7:22 AM