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LiveMeeting displays WIRELESS CALLER and not telephone number RRS feed

  • Question

  • I am actually not a technical worker but we have been struggling for some time trying to resolve this issue with no progress.  We would like to display just the telephone number and not the CNAM coming in on the call.  Is this something that can be controlled by a setting in the mediation server or does it have to be done downstream from it? 
    Monday, January 30, 2012 4:27 PM

Answers

  • Hi,Steve,

    Would you please explain more on your scenario?Do you mean there is only alert toast "wireless caller"  rather than the actual call number displayed when Lync client recieve an incoming PSTN call?

    Would you elaborate on your Lync topology and deployment environment with more details,please?

    Besides,here are some infromation about incoming call for your reference.

    http://social.technet.microsoft.com/Forums/en-US/ocsaddressbook/thread/0073c95d-02cc-40c7-8884-5e5e6ec12602

    http://voipnorm.blogspot.com/2010/12/lync-inbound-normalization-rules.html

    Regards,

    Sharon


    Sharon Shen

    TechNet Community Support

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    • Edited by Sharon.Shen Wednesday, February 1, 2012 5:27 AM
    • Marked as answer by Sharon.Shen Tuesday, February 7, 2012 7:17 AM
    Wednesday, February 1, 2012 5:25 AM