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Pos ready to XP PRO newtwork slow RRS feed

  • Question

  • Hi all,

    We have a few sites with a mixture of posready and xp pro and they are having slow network issues. they are set up as follows,

    xp pro is the server with a folder that has been set up to be shared, the other machines xp pro and pos ready have been set up with a mapped drive pointing to the shared folder on the xp pro machine. the slave terminals point to an exe to run the program locally. the problem is that the pos ready machines run really slow compaired to the xp pro machines. on the xp pro when you dbl click the program it takes about 15 seconds to load up and on the pos ready machines it takes about 1 to 5 mins to load. all the firewalls have been switched off. any ideas?

    Friday, July 13, 2012 11:27 AM

Answers

  • POSReady 2009 has some optional features that can be enabled through Control Panel - Add or Remove Programs - Add or Remove Windows Components that could possibly contribute to this, but only if your application is using those technologies.  You mention that all of these systems are low on RAM which could definitely be contributing to the performance issue.  Virtual Memory is disabled in POSReady due to guidance that we have received from PCI Consultants.  Enabling virtual memory could improve your performance somewhat, but just be aware that it could also have an impact on your PCI Compliance.

    Just because the machines were preloaded by the same suppliers does not mean they are configured the same.  You will need to compare the relevant configuration of anything that is running on the system to determine why one is performing different than the other.  Perhaps your XP and POSReady 2009 images are running different services.  This can be compared using the Computer Management utility in the Administrator Tools group.

    Hope this gives you at least some ideas on what to look for.

    Terry Warwick
    Microsoft

    Thursday, July 26, 2012 2:23 PM

All replies

  • If the machines are identical, check your network configuration to ensure that you have the POSReady images setup the same as your XP Pro machines.  If the machines are not identical the this could be any number of things.  You may also want to check to see if your virtual memory settings are the same between the POSReady and XP Pro systems.

    Terry Warwick
    Microsoft

    Friday, July 13, 2012 10:30 PM
  • Hi, the machines are pre loaded from the same suppliers. The memory is fairly low on all macines as its basic epos software that is running on them. I understand pos ready has some networking features turned off could this be the problem?
    Sunday, July 15, 2012 10:56 PM
  • POSReady 2009 has some optional features that can be enabled through Control Panel - Add or Remove Programs - Add or Remove Windows Components that could possibly contribute to this, but only if your application is using those technologies.  You mention that all of these systems are low on RAM which could definitely be contributing to the performance issue.  Virtual Memory is disabled in POSReady due to guidance that we have received from PCI Consultants.  Enabling virtual memory could improve your performance somewhat, but just be aware that it could also have an impact on your PCI Compliance.

    Just because the machines were preloaded by the same suppliers does not mean they are configured the same.  You will need to compare the relevant configuration of anything that is running on the system to determine why one is performing different than the other.  Perhaps your XP and POSReady 2009 images are running different services.  This can be compared using the Computer Management utility in the Administrator Tools group.

    Hope this gives you at least some ideas on what to look for.

    Terry Warwick
    Microsoft

    Thursday, July 26, 2012 2:23 PM
  • Was this problem ever solved? If so, what was found to be the issue causing POSReady to run slow? Thanks.
    Tuesday, November 4, 2014 1:24 PM
  • Terry's response is more or less everything to consider. RAM and processor are the critical elements. The more memory the better.

    Make sure that you have entered the license key to take it out of trial mode. Sometimes trial mode has something running in the background that slows down the image.


    www.annabooks.com / www.seanliming.com / Book Author - Pro Guide to WE8S, Pro Guide to WES 7, Pro Guide to POS for .NET

    Tuesday, November 4, 2014 3:17 PM
    Moderator