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Shared Mailbox Default Reply Email Address RRS feed

  • Question

  • Exchange 2010
    Outlook 2007

    I have my user mailbox account in Outlook, then I added a shared mailbox as second mailbox in Outlook.
    However when I read the emails in shared mailbox & click on Reply, the FROM field shows the shared mailbox email address, which I don't want.
    I want when I reply emails from Shared Mailbox, the FROM field shows my user email address so that user can reply to my user mailbox, not shared mailbox email address. How to achieve that?

    I notice this issue only happened to Outlook, it is alright in OWA. In OWA, the FROM field is showing my user email address when I reply email from Shared Mailbox.
    Thursday, October 18, 2012 11:19 AM

Answers

  • You can select from address & select user email address when you are replying for a shared mailbox email.


    ***Don't forget to mark helpful or answer***

    **Note:(My posts are provided “AS IS” without warranty of any kind)

    • Marked as answer by Kâpeng Thursday, October 25, 2012 1:27 PM
    Thursday, October 18, 2012 12:42 PM
    • Proposed as answer by Tony Chen CHN Thursday, October 25, 2012 8:43 AM
    • Marked as answer by Kâpeng Thursday, October 25, 2012 1:27 PM
    Monday, October 22, 2012 7:30 PM

All replies

  • You can select from address & select user email address when you are replying for a shared mailbox email.


    ***Don't forget to mark helpful or answer***

    **Note:(My posts are provided “AS IS” without warranty of any kind)

    • Marked as answer by Kâpeng Thursday, October 25, 2012 1:27 PM
    Thursday, October 18, 2012 12:42 PM
  • My users do not want that. They want their email address to be auto populated in the FROM field without changing it. 

    Anyway to achieve that?

    Thursday, October 18, 2012 12:57 PM
  • I have the same issue and i dont want to buy a 3th party tool for that...

    Why Microsoft cant include this feature?

    Wednesday, September 16, 2015 11:22 AM