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Reboot all phones? RRS feed

  • Question

  • Is there a way, from the Skype for Business Server (I'm using on-premises) to reboot all devices (namely - IP phones) that are signed in?
    Wednesday, July 5, 2017 8:03 PM

All replies

  • There's no such feature in Skype for Business, that you can restart all phones. What type of IP phones that you're using? is that Polycom? what's re reason you want this feature? Perhaps, there can be another way of getting wnat you want.


    http://thamaraw.com

    Thursday, July 6, 2017 1:03 AM
  • I'm working with the Yealink T48G-SFB phones, which are actually running the Skype client. Sometimes it needs to be rebooted (like rebooting a PC) so I'd like to be able to reboot them all at once.
    Thursday, July 6, 2017 1:52 AM
  • Hi LCCSMajor,

    Based on my research, there is no option in Lync server or client side to reboot Lync IP phone, it’s not supported.

    For your requirement, we suggest you provide feedback with the following link, we will collect all your information and improve our product.
    https://www.skypefeedback.com/


    Regards,

    Alice Wang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, July 6, 2017 2:50 AM
  • If they are connected to a switch with PoE (and powered with PoE) you could reboot them from the switch by switching off the switch port and then turn it on again.

    Thursday, July 6, 2017 8:19 AM
  • They're not powered via PoE, so that won't work.

    Maybe I'm asking the wrong question. I don't really need a reboot, but more a sign out and back in. Is this possible? Sometimes after maintenance is done all clients need to sign out and back in. A reboot is the easiest way to accomplish this but maybe there's another way I haven't thought of?

    Thursday, July 6, 2017 11:51 AM
  • There is a tool for Polycom VVX that you can do this. But for Lync phone edition devices, there is no option. You can't really trigger a sigh out and sign back in.

    https://gallery.technet.microsoft.com/office/Skype-for-Business-Lync-04884260


    http://thamaraw.com

    Thursday, July 6, 2017 11:58 AM
  • Okay, I'll have to see what I can do from a programming standpoint then. I'll have to see if I can find all of the YeaLink phones on the network and perhaps trigger a reboot from the code. Was hoping it'd be easier than that.
    Thursday, July 6, 2017 12:43 PM
  • Hi LCCSMAjor,

    There is no such option.

    If you want to achieve this goal by using code, we suggest you post in Lync SDK forum, there are more experts wille help you resolve this issue, thanks for your understanding and support.
    https://social.msdn.microsoft.com/Forums/en-US/home?category=SfB



    Regards,

    Alice Wang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, July 13, 2017 7:30 AM
  • Well a dirty way will be is to stop and start sfb services on front end for SE pool. Otherwise in EE pool. Just do computerfaolover and tailback. Users will sign into 2nd server and then sign back in on preferred server as you go through all the EE servers. Otherwise email yealink and ask them. I found that they are always willing to assist
    Thursday, July 13, 2017 6:45 PM