downloaded Windows 8 Professional, as an ISO in 2012 and installed it onto a new computer from TechNet. PC crashed an reloaded
about 2 months ago. I initially ran into a problem with both Office 2013 AND Windows 8 Pro 64 Bit where I was unable to Activate. I have since reverted to Office 2010 with my focus on activating 8 Pro. I have spent hours on (2 Seperate) Chat
sessions with TecthNet person.
My Computer -Properties displays: Product
ID Not available.
I tried "slmgr.vbs
-ipk <your product key here>" to no avail . Eror messages states : 0XC004f050.
My subscriber ID is Subscriber ID:1203515177.
The Tech and I parted ways for the 2nd time with no solution. Here is the partial dialogue we had. I apologize to everyone about this long thread. I have eliminated product keys for security purposes:
Conversation Late Last Night:
Noah: Your product key is valid.
David Kay: I do not have media. Tell me how to enter the key and I will send you error message.
Noah: Press <Windows+R> to enter run box, and then input <SLUI 4> to change product key.
Noah: No.
Noah: SLUI 3
Noah: Not 4.
David Kay: I found this:
David Kay: en_windows_8_x64_dvd_915440
Noah: This is the right file name.
Noah: Okay, you may follow my instruction to change product key.
Noah: Press <Windows+R> to enter run box, and then input <SLUI 4> to change product key
Noah: Or you could move your mouse to the left corner of your screen, then right click, there is <run>, click that and then input <slui 3>
Noah: After that, paste your product key in the activation wizard, make a screenshot first.
Noah: And then click Activate button.
Noah: If there is any error, make another screenshot and send them to me.
David Kay: Sent
Noah: As I mentioned, you may input SLUI 3.
Noah: Not SLUI 4
David Kay: OK
Noah: I reply your Email, and that is the wizard after input SLUI 3?
David Kay: sent
Noah: Not that.
Noah: Input SLUI 3.
David Kay: This is what happens when enter SLUI 3
Noah: SLUI 3 is not this telephone activation.
Noah: SLUI 3 will let you change product key.
Noah: One second.
Noah: What about SLUI 4?
David Kay: "Find phone numbers for this activation".
Noah: Yes, that is SLUI 4
Noah: Now you may close that window.
Noah: And then input SLUI 3 in your run command.
David Kay: That worked. Stay tuned.
David Kay: sent ((message generated was 0x8004e108 ..Token store contains invalid hash)
Noah: Did you make the screenshot before you click that Activate button?
David Kay: after
Noah: Would you like to do that again?
Noah: (Supplied Product key)
Noah: Copy this product key.
Noah: Just to confirm another thing, you install this Windows 8 Professional by using ISO file from TechNet site, right?
Noah: Not OEM product.
David Kay: OK. But I just tried Product Key with same result. Stand by.
Noah: No, you may copy and paste.
Noah: Not type.
David Kay: It states product key works then I get the token error.
Noah: Control Panel\System and Security\System
Noah: Please find this.
Noah: Windows Properties, and then send screenshot to me.
Noah: Right click my computer, and then <properties>
David Kay: sent
Noah: I have checked your error, it seems that your installation media come across some problem, just to confirm that, you install this Windows 8 Professional by using ISO file from TechNet site, right?
David Kay:Yes
David Kay: Please don't say "Wipe and Reload"
Noah: Still checking.
Noah: I am sorry for that I could not locate useful information about your issue, you may try to reinstall or revert back to your OEM laptop, you could also post your question in this forum:
Noah: http://social.technet.microsoft.com/Forums/en/category/w8itpro
Jon,
I don't know where Noah came up with "revert back to your OEM
laptop". He also told me that there was an issue at TechNet with en_windows_8_x64_dvd_915440 download. Is that true?
Bottom line..product keys good. Both Noah and dialog box during attempted install validate this. I will pursue Office 2013
activation issue once this issue is resolved. Please help.
